We never stayed at this hotel. We canceled our stay but still got charged by Hotels.com. We are VERY UNHAPPY WITH HOTELS.com. We tried their chat room and have not received any response.
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Nice location and spacious room
We chose this hotel for location and price. It ended up being a nice choice. Parking was easy and reasonable. Staff at front desk were helpful and courteous.
Leslie
Leslie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月28日
Parking
The parking was more than bizarre given the set up of the rooms and their proximity to the garage. Also, large vehicles parked terribly taking up more than one spot. I enjoyed the room but once the toddler moved in upstairs it was a very noisy stay.
Sunny
Sunny (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Great location and amenities
We enjoy staying at Residence Inn hotels because they have a kitchen in the room. We don't like to go out all the time. This Residence Inn was right in the middle of the city - with tons of stores and restaurants just a short walk away. Also very close to Hyvee Arena where we needed to go for a dance competition. The room was comfortable and clean. It was also quiet, considering we were in the middle of the city. The only small issue was a persistent water puddle on the floor near the toilet - seems like there was a plumbing leak happening.
Lyubov
Lyubov (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Staff was very courteous and like the breakfast room a lot!
Judy A
Judy A (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
Our Stay
Appreciate the front desk being so accommodating, professional and kind. Nice breakfast and good location. Parking garage is crazy small and the structure on the inside is showing it’s age.
Pamela
Pamela (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Great option
Great stay overall. The hotel, rooms, carpet etc could use an update. Feels dated and room smelled stale. Great breakfast and location overall.
Andrew
Andrew (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
Andrea
Andrea (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Carol
Carol (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
KCMO
Front desk was very welcoming. Accommodations were fine.
Noise pollution a little disturbing, people just going in and out throughout the night.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
Perfect location. Quiet. Privacy in residence inn room.
Dee
Dee (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月23日
Angela
Angela (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月23日
There was no hot water to taje baths or shower for 2 days.
Thao
Thao (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月21日
Staff was very helpful
Ken
Ken (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月19日
We had a great stay here for the Thanksgiving holiday. Jason M., the front desk manager, was so kind and helpful, as were all the staff. Expedia messed up our reservation and Jason did everything he could to straighten it out and help us have a great stay. He waived some fees and got us a good rate (because I had to pay twice due to Expedia's error.)
Mary
Mary (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月17日
Everything was nice with the exception of everyone in town for the game.
Randolph
Randolph (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月16日
Caleb
Caleb (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
Steven
Steven (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Staff was amazing! Loved having a full fridge in our room!!
Jerry
Jerry (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年12月10日
Lena
Lena (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Ariel
Ariel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月6日
KC
A block from the Plaza. Walked to see Christmas lights!
Tammy
Tammy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Check in was so easy and we were able to check in early. Location was perfect! We walked to dinner. Rooms.were clean and beds were comfortable..staff was friendly
Michelle
Michelle (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月27日
It was ok but nothing great
I will say this location is a pretty good one if you'd like to stay in the Country Club Plaza area. The hotel room was dated and the lighting in the room was not great. Also the shower was dark because the lighting was not good in there either. The room was clean, but, the bed wasn't all that comfy.
It definitely needed a reno or some updating. The breakfast was very good.
danielle
danielle (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Paid for overnight parking, but found out the secure parking area was very small. A slightly larger unsecured area had room for us, but wondered why we had to pay for parking that was no better than parking on the street.
Hot water was only tepid. Not acceptable.