I found lot of cockroaches in the room and bathroom. I contact owner and asking for change the room but they sent cleaner instead. But after we came back to cockroaches still in bathroom, they sent another cleaner but anyways those cockroaches gone. But next morning another cockroaches came again. This is very disgusting. The room smell bad, carpet very yucky. Only one good thing is location just 2-3 minutes to beach closed to shopping area and have tram stop nearby.
Titapa
Titapa (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 18 日
Ben
Ben (3 晚行程)
Wotif 真實旅客評價
4/10 一般
2024 年 10 月 28 日
We were in room 925 and it requires a full refurb. Lucky I was only sleeping there although the bed was not very comfortable either
John
John (4 晚行程)
Wotif 真實旅客評價
10/10 完美
2024 年 10 月 20 日
It was clean and had the amenities and the checkin was smooth and fast and i had no problems with my stay
Michael
Michael (3 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 30 日
Location is good , Parking is an issue, no cleaning entire stay, old and outdated onside, Maintenance needs attention. Ok but not good.
Vidya
Vidya (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 28 日
This property needs a good make over! Old and outdated. Lack of information about the property as no car park no fresh linen fridge and wardrobes were terrible.
Jan Maree
Jan Maree (5 晚行程)
Wotif 真實旅客評價
10/10 完美
2024 年 9 月 23 日
Chris Judy
Chris Judy (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 8 月 5 日
Okish
Stayed here for 4 nights. Room was spacious. Room was not cleaned during our stay or no new towels given. Room could do with fresh painting.
Sharon
Sharon (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 7 月 18 日
DO NOT RECOMMEND… Unsafe and unhealthy.
My experience here was disgusting.
The worst part was a cupboard that had direct access into a wall cavity containing electrical wiring, extreme dust and filth. When I spoke to the agent I was informed the air co dictionary didn’t work therefore they had to leave that access for people to manually adjust the air conditioning. The cupboard door to this electrical access did not even close. NOT SAFE!!
There was black mould in the bathroom under the sink and around the bath/shower. There was a window covering held up by a bandaid in the bathroom.
The worst part was the manager refused to take my call after the first phone call and refused to respond to my messages other the “Sorry, no refund”
I called Mantra but they had no control as it is a privately owned apartment in the building.
Tried calling Mantra person I was told could help, left several messages. Nothing!!
Hotels.com are currently investigating.
I DO NOT RECOMMEND THIS ACCOMODATION!!!!
Worst experience and was left stranded as I was not prepared to stay in an unsafe apartment.