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Rubi Tulum

4.0 star property
Adults-only hotel in Tulum with restaurant and bar/lounge

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Photo gallery for Rubi Tulum

1 bedroom, premium bedding, minibar, in-room safe
View from room
Lounge
Living area
Exterior
Unwind in Tulum at Rubi Tulum, where the lush garden and rooftop terrace set the tone for relaxation. Enjoy a rejuvenating massage or facial, take a refreshing dip in one of two outdoor pools, or indulge in coffee from the on-site cafe. With dry cleaning/laundry services and free WiFi available throughout your stay.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Beach shuttle
  • Air conditioning
  • Garden

Feel at home (6)

  • Kitchenette
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping

Why we love this property

Poolside perfection
Cool off in 2 outdoor pools or opt for solitude in a private plunge pool. This hotel presents aquatic options for every mood and moment.
Spa escape
Spa services include facials, body treatments, and various massages. Deep soaking tubs and a garden near a nature reserve promote relaxation.
Epic dining options
Savour meals at the restaurant, cafe, or bar. Full breakfast energises the day, while in-room champagne and private dining elevate romance.

Room options

View all photos for Luxury Villa, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Luxury Villa, 1 King Bed

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Penthouse, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Signature Penthouse, 1 Bedroom

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Penthouse

Private kitchen

Panoramic Penthouse

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is HK$3,416
HK$3,416 total
includes taxes & fees
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About the area

Map
Calle 16 sur Supermanzana 15 Manzana 162, Entre Calle 21 Poniente y Calle 23, Tulum, QROO, 77760

What's nearby

  • Holistika Art Walk - 9 min drive - 2.1 km
  • Tulum National Park - 9 min drive - 3.5 km
  • Tulum Beach - 12 min drive - 4.9 km
  • Tulum Mayan Ruins - 19 min drive - 7.8 km
  • Xel-Há Park - 32 min drive - 24.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪La Taqueria Pinches Tacos Shop - ‬4 min drive
  • ‪La Consentida - ‬3 min drive
  • ‪Vereda - ‬18 min walk
  • ‪Pepe The Best Taco! - ‬3 min drive
  • ‪Raum Gallery - ‬4 min drive

About this property

Rubi Tulum

Rubi Tulum features a rooftop terrace and puts you within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or body treatments. Other highlights include 2 outdoor pools, a bar/lounge and a garden. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Free 24-hours off-site parking within 13 ft
    • Street parking available
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (late night)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Beach shuttle (surcharge)
  • Romance packages

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 2 outdoor pools
  • Spa services

Accessibility

  • Upper floors accessible by stairs only
  • Hardwood flooring in public areas
  • Gravel flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private plunge pool
  • In-room massage
  • Balcony or patio
  • Garden
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Champagne service
  • Mini fridge
  • Kitchenette
  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 to 35 per person
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Rubi Tulum Hotel
Rubi Tulum Tulum
Romantic Rubi Tulum
Rubi Tulum Hotel Tulum

Frequently asked questions

Is there a pool at Rubi Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Rubi Tulum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Rubi Tulum?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Rubi Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Rubi Tulum and nearby?

Have fun with nearby activities such as boat tours and scuba-diving. Additional recreation nearby includes cave exploring and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include private plunge pools and spa services. Rubi Tulum also has a garden.

Are there restaurants at or near Rubi Tulum?

Yes, there's an on-site restaurant.

Does Rubi Tulum have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Rubi Tulum have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes an espresso maker, cookware and a coffee maker.

Does Rubi Tulum have any outdoor private spaces?

Yes, every room features a private plunge pool, a balcony or patio and a garden.

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Reviews

Rubi Tulum Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The property features beautiful and refreshing pools, including a private dipping pool in some rooms. (4 reviews)
  • The on-site restaurants serve delectable dishes with impeccable service, offering a culinary delight. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Jungle
Room
Amenities
Bridges
Coffee
Restaurant
Luxury

Reviews

10/10 Exceptional

Absolutely beautiful hotel! Staff were very friendly and professional, will be staying here when we return to Tulum!
Jeffery Gordon, 7-night trip

8/10 Very good

The property was the perfect getaway with peace and serenity.
Charles, 4-night trip

10/10 Exceptional

Wonderful experience
Kareem, 3-night trip

10/10 Exceptional

The resort is perfect for a romantic, quiet getaway, which is exactly what I was looking for. Our penthouse suite was simply stunning..three floors of lux living & very private. The food at Balaxe was delicious. The staff throughout the resort was friendly & very helpful. The gorgeous resort was the perfect setting to celebrate our wedding anniversary.
Barbara, 4-night trip

10/10 Exceptional

This place was absolutely beautiful. It’s romantic, secluded, clean, tranquil, peaceful, and just flat out perfect for what I was looking for. The last bit of the trip to get there, the road was a bit torn up from construction but once you walk inside your just in awe. Staff was amazing and friendly, property is so well taken care of I felt like I was little oasis.
Sylvia, 2-night trip

10/10 Exceptional

Diseno hermoso Transmite paz
gabriela, 4-night trip

10/10 Exceptional

Rubi Tulum was everything and more than I could imagine. The road leading up to the resort was a little iffy but when I arrived I was in love. Rubi looks exactly like the videos and photos but so much better in person. The staff was extremely helpful and on call for all our needs. Everything was truly perfect for my 36th birthday.
TyBreun Armise, 4-night trip

10/10 Exceptional

Rubi Tulum is without disappointment. The facilities are amazing, staff are great and overall beautiful. The only issue is the road getting there. Pretty bad. But it’s worth it.
Alisha, 1-night trip

10/10 Exceptional

We had a wonderful stay, the staff were incredible friendly and helpful. Our room was cleaned with an amazing view. I highly recommend this hotel!
Nancy, 4-night trip

10/10 Exceptional

Incredible place, pool and room are just amazing. Just need to refresh sofa pool.
Florian, 3-night trip

10/10 Exceptional

It was very quiet because it is in an area that is away from the city. (Although, a rough road to get there)
Cynthia, 3-night trip

10/10 Exceptional

The pool was not clean.
Gursimran, 2-night trip

10/10 Exceptional

We will stay again.
Abraham, 3-night trip

4/10 Fair

Not so bad from the pictures and listing, not so bad private rooms, or oasis pool. However, the staff and service is very unprofessional and unorganized, bordering a criminal run hotel. They tried to add bottle service charges which I never ordered, and went to great lengths to try to make me pay it, even threatening with weapons and police, until thank God Expedia intervened! The property is very far from the beach of Tulum, 50 minute walk, not easy not nice. Restaurant closes so early at 3:00 pm
Shant, 5-night trip

4/10 Fair

The property is very isolated, nothing is within walking distance. Cabs charge $35 USD for a 10 min ride. Walking around the hotel was a pain because of the stones all around, very unsafe for someone who has been drinking. The bedsheets smelled like mildew. There is no actual shower, just a random tub in the middle of the room that makes a huge mess when you shower. The on property restaurant closes at 4pm so you're screwed for dinner if you don't want to pay $80 for a cab ride to & from another restaurant. The guy who received us at the front desk had an attitude and wasn't helpful with anything at all, the maintenance guy was more helpful than he was. Our rooms power also went out for 2 minutes our first night there.
Karina Stephanie Guzman, 2-night trip

10/10 Exceptional

The Staff at Rubi Tulum was Excellent! I give everything a 5 stars! A great place in the Jungle to hang out and relax. I will be back! Thank you Rubi Tulum.

8/10 Very good

Beautiful rooms, friendly staff, breathtaking view and property! Highly recommend this place. Must have a car to get around as it is located in a remote area.
Melody, 3-night trip

6/10 Good

Property was far away from everything and extremely dark at night roads were horrible.
Claudia, 4-night trip

10/10 Exceptional

Great experience with cool Tulum jungle vibe and very friendly staff.
Daykel, 2-night trip

2/10 Poor

The hotel is in the middle of nowhere—no restaurants, no stores, nothing. The only food available was the hotel’s limited breakfast and lunch options. Getting there cost me 1,000 pesos in taxi fare because the roads were pitch-black, unsafe, and impossible to walk. Outside, it was a construction zone—dust, noise, and chaos everywhere. Morning, I was woken up by loud construction sounds, making it impossible to rest. The room was freezing, with only a thin quilt and no comforter. I asked for one, but no one was at the front desk at night, and by morning, they simply told me that comforters weren’t provided. It was unacceptable. I couldn’t sleep, woke up sick from the cold, and endured endless noise. After seeing the poor environment, the construction dust, and the constant noise, I was immediately concerned for my health and wanted to leave before even checking in. The hotel initially agreed to refund me but later refused. Left with no choice, I stayed one miserable night and left first thing the next morning. As a female traveler, the area was terrifying—completely deserted, with no shops, no restaurants, and no delivery services. After dark, I was trapped in the hotel, hungry and scared. This was supposed to be a vacation, but it felt like punishment. Freezing cold, noisy, unsafe, and completely isolated—this was the worst hotel experience I’ve ever had. Absolutely appalling.
Mingyu, 3-night trip

10/10 Exceptional

This is a beautiful boutique property in the jungles of Tulum. The grounds were well maintained and felt like a botanical garden. The pools were beautiful and refreshing (a little chilly). Dayanne and the other staff were exceptional; welcoming, friendly and knowledgeable. We went during the “off season” and therefore had limited access to amenities (restaurant was only open for brunch). The local food delivery service Tomato was a game changer and helped us enjoy local foods without leaving the property. While the roads nearby were in poor condition, they were fairly easy to navigate using an ATV or scooter. Taxis had no trouble and were easy to access.
John, 6-night trip

6/10 Good

when i got there it was like no welcoming because i got there at 7 there was no receptionist so the security took us too our room and that was it, I mentioned bout my vip access the next day n they said they didn't know anything about what that was, didn't get no drinks or anything, the restaurant was closed when we got there so we had to call another taxi to get something to eat, they should atleast have a snack store or room service since theres nothing close or walking distance, hotel was just nice just needs more pptions for guest.
Alida, 4-night trip

10/10 Exceptional

The hotel had a stunning design and an amazing vibe—you’d never even realize you’re in the middle of the jungle. The room was spotless, and the staff was exceptionally friendly.
Eva, 5-night trip

2/10 Poor

The restaurant and the bar are closed at the moment. You are literally in the jungle and if you want to order a drink you can’t. We are not informed in advance of this and is unfair. The hotel has high potential!
Paolo, 3-night trip

10/10 Exceptional

Pictures does no justice this place is absolutely gorgeous. Trust me you’ll love it.
Dominique, 1-night trip