If I could rate it higher, I would! Location is perfect, close to all sites you’d want to see. The hotel is decorated beautifully as are the rooms. The staff is super attentive, courteous and friendly. Rosa at the front desk is AMAZING! Our tour operator canceled the Alcazar/Cathedral last minute, Rosa checked multiple times to see if tickets were available directly, and provided tips to acquire…we were successful, vacation saved! Ruben at the bar was also very helpful. He was able to obtain a bottle of orange liquor that was not available at the corner store! Truly exceptional staff! Kudos to management…