Serenade All Suites - Adults Only Resort

5.0 星級住宿

Serenade All Suites - Adults Only Resort

只招待成人海濱住宿,設有SPA,鄰近卡巴薩德托羅海灘

選擇日期查看價格

Serenade All Suites - Adults Only Resort相片集

海灘、白沙、間海灘酒吧
外觀
4 間酒吧/酒廊、池中酒吧、池畔酒吧、海灘酒吧
3 個室外泳池;免費小屋、泳池傘
Master Suite | 迷你吧、房內夾萬、書桌、手提電腦工作空間
Serenade All Suites - Adults Only Resort位置優越,距離卡巴薩德托羅海灘及卡納角市中心僅 10 分鐘車程。你可任選店內 5 間餐廳之一,大快朵頤,然後到訪 SPA,享受深層組織按摩服務。此奢華住宿的特色設施還包括 3 個室外泳池、海灘酒吧及健身設施。旅客無不對住宿的泳池及熱心員工讚不絕口。
VIP Access

評價

8.8 分,滿分 10 分,
優異

人氣設施服務

  • 泳池
  • 餐廳
  • SPA
  • 健身室
  • 提供相連客房
  • 酒吧

主要設施服務 (12)

  • 每日清潔服務
  • 位處海灘
  • 5 間餐廳及 4 間酒吧/酒廊
  • 全方位 SPA
  • 3 個室外泳池
  • 健身中心
  • 附設免費海灘俱樂部
  • 海灘酒吧
  • 池畔酒吧
  • 池中酒吧
  • 客房送餐服務 (部分時段)
  • 咖啡店/咖啡室

感覺賓至如歸 (6)

  • 可提供相連客房
  • 私人浴室
  • 獨立起居區
  • 電視
  • 陽台或庭院連傢具
  • 每日清潔服務
現價 HK$2,471
合共 HK$2,916
連稅及其他費用
5 月 27 日 - 5 月 28 日

客房選擇

可用嘅客房篩選條件
正在顯示 5 種房型 (共 5 種)

Master Suite

特色

陽台或庭院 (附家具)
獨立起居區
隔音設備
戶外私人熱水浴缸
空調
可提供相連客房
平面電視
多款枕頭選擇
  • 78 平方米
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

普通雙人房, 花園景

特色

陽台或庭院 (附家具)
獨立起居區
隔音設備
空調
可提供相連客房
平面電視
多款枕頭選擇
吊扇
  • 49 平方米
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床 / 2 張加大雙人床

普通雙人房, 可使用泳池, 泳池景

特色

陽台或庭院 (附家具)
獨立起居區
隔音設備
空調
可提供相連客房
平面電視
多款枕頭選擇
吊扇
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

普通雙人房, 可使用泳池, 花園景

特色

陽台或庭院 (附家具)
獨立起居區
隔音設備
空調
可提供相連客房
平面電視
多款枕頭選擇
吊扇
  • 49 平方米
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

普通雙人房, 泳池景

特色

陽台或庭院 (附家具)
獨立起居區
隔音設備
空調
可提供相連客房
平面電視
多款枕頭選擇
吊扇
  • 可容納 3 人 (按實質預訂人數入住)
  • 1 張特大雙人床 / 2 張加大雙人床

類似住宿

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關於鄰近區域

地圖
Cabeza De Toro, Punta Cana, La Altagracia, 23000

附近景點

  • 卡巴薩德托羅海灘 - 3 分鐘路程 - 0.3 公里
  • 加泰羅尼亞卡拉比哥爾夫球俱樂部 - 18 分鐘路程 - 1.5 公里
  • 卡納角市中心 - 9 分鐘車程 - 8.1 公里
  • 洛斯科拉萊斯海灘 - 23 分鐘車程 - 14.9 公里
  • 巴瓦羅海灘 - 26 分鐘車程 - 13.5 公里

交通資料

  • 卡納角機場 (PUJ) - 18 分鐘車程;19.7 公里/12.2 英里

餐廳

  • ‪The Cut - ‬9 分鐘路程
  • ‪Lobby Bar - ‬7 分鐘路程
  • ‪Yuca - ‬18 分鐘路程
  • ‪Windows Restaurant - ‬5 分鐘路程
  • ‪Bar El Palmeral - ‬4 分鐘車程

住宿資料

Serenade All Suites - Adults Only Resort

Serenade All Suites - Adults Only Resort位置優越,距離卡巴薩德托羅海灘及卡納角市中心僅 10 分鐘車程。你可任選店內 5 間餐廳之一,大快朵頤,然後到訪 SPA,享受深層組織按摩服務。此奢華住宿的特色設施還包括 3 個室外泳池、海灘酒吧及健身設施。旅客無不對住宿的泳池及熱心員工讚不絕口。

全包

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包所有自助餐及單點菜餚、小食及飲品
於指定時間提供客房送餐服務 (餐單設有限制)
房內迷你吧 (包所有飲品)

陸上活動

健身設施

語言

英語、西班牙語

住宿摘要

DONE

酒店規模

    • 325 間客房
DONE

入住/退房

    • 登記入住時間由 15:00 開始
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00
DONE

特別入住指示

    • 住宿前台職員將親自迎接旅客到埗
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 住客必須為 18 歲或以上
    • 辦理入住手續的最低年齡為 18 歲
DONE

寵物

    • 可攜帶寵物 (只限狗隻;總共最多 2 隻;每隻寵物體重上限為 5 公斤)*
    • 歡迎輔助動物
    • 只限指定客房,受限制*
WIFI

網絡

    • 免費 Wi-Fi 服務 (公用地方)
    • 免費客房 Wi-Fi (速度:50 Mbps 或以上)
LOCAL_PARKING

泊車

    • 店內設有免費有蓋停車場,提供自助泊車服務
DONE

其他資訊

    • 指定吸煙區
    • 只招待成人

住宿設施服務

餐飲

  • 5 間餐廳
  • 4 間酒吧/酒廊
  • 海灘酒吧
  • 池畔酒吧
  • 池中酒吧
  • 咖啡室
  • 客房送餐服務 (部分時段)

玩樂活動

  • 位處海灘
  • 免費海灘俱樂部
  • 健美操班
  • 彼拉提斯班
  • 瑜伽班
  • 附近浮潛活動

住宿服務

  • 24 小時接待處
  • 乾洗/洗衣服務
  • 免費泳池小屋
  • 泳池躺椅
  • 泳池傘

設施

  • 健身中心
  • 3 個室外泳池
  • 全方位 SPA
  • 按摩/療程室
  • 戶外傢具

無障礙設施

  • 升降機
  • 客房磁磚地板

客房設施服務

休閒娛樂

  • 50 吋平面電視
  • 有線電視頻道

居家配備

  • 空調
  • 吊扇
  • 迷你吧
  • 特濃咖啡機
  • 浴袍及拖鞋

甜睡入眠

  • 多款枕頭選擇
  • 遮光窗簾/窗簾
  • 隔音客房
  • 開床服務
  • 提供床單

奢華享受

  • 陽台或庭院連傢具
  • 獨立起居區

煥然一新

  • 私人浴室
  • 免費梳洗用品
  • 風筒
  • 毛巾
  • 廁紙

保持聯繫

  • 書桌
  • 免費 Wi-Fi (速度為 50 Mbps 或以上)
  • 電話
  • 書桌座椅

餐飲

  • 免費樽裝水

更多禮遇

  • 每日清潔服務
  • 房內夾萬 (可放手提電腦)
  • 可提供相連客房

特色

SPA

Serene Spa設有 10 間護理室,包括雙人護理室及露天護理區。服務項目包括深層組織按摩、熱石按摩、運動按摩及瑞典式按摩。SPA 設有桑拿及蒸氣室。

SPA 天天開放。18 歲以下住客禁止進入 SPA。

收費及政策

寵物

  • 輔助動物豁免收費
  • 可攜帶寵物但需額外收費 每隻寵物每晚 USD100

泳池、SPA 及健身室 (如適用)

  • 18 歲以下住客禁止進入 SPA
  • 按摩服務和SPA 療程需預約,請於抵達前聯絡住宿以便事先安排,住宿電話號碼請參閱預訂確認

政策

住宿設有相連房/相鄰房,但需視乎供應情況而定,住客可致電預訂確認中的電話號碼向住宿提出要求。
店內保安設備包括一氧化碳探測器、滅火筒、煙霧探測器、急救箱及室外照明,讓住客安心放心。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ+ 友善)。
此住宿接受信用卡及現金等付款方式。
接受以下信用卡:Visa、Mastercard、American Express、Diners Club

其他名稱

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

常見問題

我可否免費取消Serenade All Suites - Adults Only Resort的預訂,並獲發全額退款?

可以。Serenade All Suites - Adults Only Resort在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房,你可因應住宿的取消預訂政策,最遲於登記入住前幾日取消預訂即可。有關具體條款及細則,請務必參閱此住宿的取消預訂政策。

Serenade All Suites - Adults Only Resort是否設有泳池?

是的,此住宿設有3 個室外泳池。

Serenade All Suites - Adults Only Resort是否允許寵物入住?

是的,狗隻可入住,總共只限 2 隻,每隻寵物的重量上限為 5 公斤。此住宿收取每隻寵物每晚 USD100的費用。輔助動物豁免收費。

Serenade All Suites - Adults Only Resort是否設有店內泊車位?

是的,此住宿設有免費自助泊車服務。

Serenade All Suites - Adults Only Resort的登記入住及退房時間為何?

你可於 15:00 開始登記入住。退房時間為 12:00。

Serenade All Suites - Adults Only Resort是否附設娛樂場?

否,此住宿不設娛樂場,但阿瓦隆公主賭場 (16 分鐘車程外) 就在附近。

Serenade All Suites - Adults Only Resort店內與附近有什麼好玩?

於溫暖的月份,歡迎暢玩浮潛等附近活動。店內其他休閒康樂節目包括健身班、彼拉提斯班及瑜伽班。你可享用 SPA 服務,又或在 3 個室外泳池中任選一個暢泳。Serenade All Suites - Adults Only Resort亦備有4 間酒吧、健身中心及SPA 服務。

Serenade All Suites - Adults Only Resort內或附近是否設有餐廳?

是的,此住宿附設 5 間餐廳。

Serenade All Suites - Adults Only Resort是否設有戶外私人空間?

是的,每間客房都配備陽台或庭院連傢具。

Serenade All Suites - Adults Only Resort附近區域有何特色?

從Serenade All Suites - Adults Only Resort出發,短短 3 分鐘步程即達卡巴薩德托羅海灘。

Serenade All Suites - Adults Only Resort的評價

評價

8.8

優異

9.4/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 完美

Swimming pools are large and clean
Kunyan (4 晚行程)
Expedia 真實旅客評價

4/10 一般

Do not recommend it

The service at the hotel was awful, the personnel are most new and do not know how to treat guests,
Paola (2 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Maravillosa estadía!

7 晚家庭旅程
Hotels.com 真實旅客評價

2/10 欠佳

Jessica (5 晚友伴旅程)
Hotels.com 真實旅客評價

8/10 很好

Très bon séjour

L’hôtel est vraiment très bien, le personnel très accueillant et attentif. Les chambres sont spacieuses, et modernes. La nourriture excellente et variée. La partie adulte est bien séparée de la partie enfants. A noter que l’endroit n’est pas forcément calme. Trop de musique en permanence, le seul endroit avec un peu de sérénité est la plage. La plage de l’hôtel n’est pas incroyable, un petit banc pas très large et délimité. À noter que l’endroit se trouve sur la façade atlantique et pas la mer des Caraïbes. Si vous souhaitez passe un agréable moment et vous amuser c’est l’endroit idéal! Si par contre vous souhaitez vous reposer au calme je ne le conseillerai pas. Dans tous les cas j’ai passé d’excellentes vacances, le rapport qualité prix est tout à fait correct.
Alexios (8 晚行程)
Hotels.com 真實旅客評價

4/10 一般

Disappointing customer service

So booked here and was looking forward to it. As i have quite a high loyalty status on Expedia I was awarded a $72 credit although the resort was All Inclusive. This credit could be redeemed against non all inclusive food or beverages. We booked the steak restaurant for 7:30’pm, the staff were very nice but the service was very slow. We ended up getting our main course after 90 mins of sitting down. I ordered the Tommahawk steak at a $95 dollar supplement to come with chips and also a chicken skewer. Like I said after 90 mins we only got the meat dish with no accompaniments, no vegetables and no chips, also my chicken skewers also never came. We also weren’t asked if we wanted dessert and didn’t get any as we were presented with a bill for $23 for the difference for the tommahawk steak. I explained I was disappointed as we didn’t really get all our food order and had to wait 90 mins. I explained they already had my $72 voucher and that it was unfair for me to pay the extra $23 as the service was so poor and that I didn’t get all my food order. I was surrounded by 3 waiters and a credit card machine but I simply said no. Eventually the manager said it was fine and compd the difference. Upon check out I was again hounded to pay the $23. After about 20 mins of back and forth the spa manager who was also the assistant hotel manager agreed to comp the difference and apologised for the hassle I was subjected to. the resort is nice but the staff need customer service
Oliver (3 晚行程)
Hotels.com 真實旅客評價

10/10 完美

David (4 晚行程)
Hotels.com 真實旅客評價

8/10 很好

Peter (6 晚行程)
Hotels.com 真實旅客評價

8/10 很好

Could be better.

The hotel is very new, clean, and boasts excellent facilities. However, the service falls short for a property aiming for a five-star rating. The food could be improved, and the staff's service as well; they generally don't seem very happy to assist and are always seeking tips. The gym could be better equipped, the beverages of higher quality, and the entertainment options more varied and readily available. Additionally, the beach is not very attractive. Despite these issues, it was a pleasant and comfortable stay.
Dilson (6 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Not a five star

The hotel is very new, clean, and boasts excellent facilities. However, the service falls short for a property aiming for a five-star rating. The food could be improved, and the staff's service as well; they generally don't seem very happy to assist and are always seeking tips. The gym could be better equipped, the beverages of higher quality, and the entertainment options more varied and readily available. Additionally, the beach is not very attractive. Despite these issues, it was a pleasant and comfortable stay.
Felipe Jose (7 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

Food -Two thumbs and big toes down .

The overall stay was good, however the food was horrible. The market place buffet was nasty for breakfast lunch and dinner. The papala was at best ok. The ocean restaurants was mediocre. The best restaurants on the resort was the Koi restaurant. Overall, the stay was satisfactory, although the dining experience was disappointing. The buffet restaurant offered mediocre meals for breakfast, lunch, and dinner. the ocean restaurant was unremarkable. The only truly exceptional dining experience on the resort was at the Koi restaurant. The Valentine’s dinner was so bad that all four courses were disguising so much so that by the time our entree’s came we were disgusted . The steak for out entree was cooked so hard and the lobster was mushy. We sent it back and left before the last course was served. The entertainment for the valentine’s dinner was the best part of the dinning experience.
Stephen (4 晚行程)
Hotels.com 真實旅客評價

10/10 完美

This is a fairly new property with modern suites, restaurants, facilities, and is nicely laid out with 3 pools and a large beachfront. The staff were very friendly and helpful. The resort was refreshingly quiet and seemed to always have a few free spaces around the pools and at the beach. Almost nightly outdoor entertainment was fairly good. The indoor piano bar seemed to have more variety and was more engaging. The only complaint was the limited access to restaurants. Some were closed randomly without notice and getting reservations to the 3 sit down restaurants was difficult. The beach was very very nice - there’s a beautiful sandbar that you can stand in 4 feet of water and watch fish around you. You can walk 30 minutes either way along the beach (within the hotel zones). We would definitely recommend this resort to our friends & family.
David (8 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

My husband and i spent 1 week here and were so sad to leave. The room was so spacious, loved the large tub. The beach was fabulous and the water was great. We had a swim out and decided that wasbt for us so next time i wont do that but no fault of the property just our preference. I loved the Hibatchi restaurant. Food was overall good
Darlee Jean (7 晚浪漫旅程)
Orbitz 真實旅客評價

8/10 很好

The area was newly developed and was able to accommodate the needs of the customer.
Quiana (3 晚友伴旅程)
Expedia 真實旅客評價

10/10 完美

Really enjoyed our stay, liked the choices of restaurants, pools !! Very clean
Nicole (6 晚浪漫旅程)
Expedia 真實旅客評價

4/10 一般

Truly unfortunate experience! Came here for my honeymoon with my wife and was really anticipating an amazing experience based off what I saw in the pictures and some of the reviews I read. Upon arrival/check-in, something already felt off by the way the staff approached my wife and I compared to other guests. I didn’t think too much of it because I wanted to stay positive and optimistic but by the third day things were getting extremely out of hand. My wife and I were disrespected, disregarded, and treated extremely poorly any time we requested any sort of service (e.g. dining, at the bar, cleaning service, etc.). I couldn’t figure out why because we remained polite and respectful the entire time but it was not reciprocated. Then I started to notice who the staff were approaching, being extremely attentive to, and serving without hesitation. It was the Caucasian and/or European guests. My wife and I are Egyptian and tan-skinned. Almost daily, we were asked if we were Dominican ourselves. It wasn’t as simple as prejudice against non-whites though, it came with the expectation that only non-white guests are “tipping” for small acts of service and thus should be prioritized by staff. As soon as I took notice of it, I couldn’t unsee it. We literally stood in a line for 15 minutes and every white couple standing in front of us, to the side of us, and behind us was served while we were blatantly disregarded. So disheartening. Filing complaints about this resort on every platform.
Kerolos (6 晚浪漫旅程)
Expedia 真實旅客評價

6/10 不錯

Our experience at this resort was disappointing and not worth the cost. We arrived late to find our room door wouldn’t lock. After multiple calls to the front desk, I had to go in person to demand maintenance. They had no other rooms unless we downgraded for a night, which we refused. The door was finally fixed by 1 AM, and the only food available was at the sports bar—greasy, processed, and barely edible. On day two, our air conditioner broke. It was fixed but failed again within an hour. The shampoo and conditioner were poor quality, so bring your own. The beach was beautiful, with clean, shallow water, and we enjoyed daily walks. The pools were nice, though lounge chairs were hard to find due to guests reserving them early. Staff were often inattentive, on their phones, and slow to offer service, even when it wasn’t busy. The food was the worst part—buffet options were carb-heavy with small, over-sauced protein portions, mostly pork and fish. À la carte restaurants were no better: limited options, small portions, and inconsistent quality. Although the food slightly improved later, it remained unreliable. Making reservations was frustrating, and despite limited booking times, restaurants were half-empty. Our room was spacious but uncomfortable—flat sheets, small pillows (some without cases), and a non-functional outdoor jacuzzi. Overall, poor service, food, and room issues made this a trip we wouldn’t repeat or recommend.
Jennifer (7 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

We had room 3122 , a swim out ocean view room, it was the perfect location. I see reviews complaining about obtaining dinner reservations…we were there 6 nights and able to get 4 reservations…but the buffet was amazing!! We actually canceled 2 dinner reservations to go back to buffet…King Crab legs and amazing steak…this was probably one of the best buffets at any Caribbean resort I have been to… 10 out of 10….staff was sweet and helpful…beach was outstanding!!! I would definitely go back in a heartbeat!!
Erica A (6 晚友伴旅程)
Expedia 真實旅客評價

10/10 完美

Hannah (5 晚行程)
Hotels.com 真實旅客評價

8/10 很好

Plage super belle et hotel avec de très belle chambre!
Marie pier (9 晚行程)
Expedia 真實旅客評價

6/10 不錯

Beach and Ocean are beautiful. Food was OK not much choice and is very repetitive in buffetts. Reservations are non existent unless you tip the host to get in. Everything is a hustle. Non stop people walking the beach to sell stuff. And they’re aggressive , you have to say no at least 5x. Don expect a beach nap.
Joshua (5 晚友伴旅程)
Expedia 真實旅客評價

10/10 完美

Overall it was great, at the adults only property but some staff members maybe some retraining on hospitality after all it is a hotel. We travelled with family so we had 4 rooms some rooms got chocolates at night and some didn’t. The breakfast was very good. Other associates should learn from Rousel Rodriguez on how to go out of your way for your guests and always with a smile. The entertainment at the beach and pool was excellent but should have more people for night entertainment and dancing with the guests.
Ilda (4 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Great place and service!
Flavio (4 晚行程)
Expedia 真實旅客評價

8/10 很好

Had a great time. Wish food was better but maybe I’m just picky. Staff was wonderful and it was very clean.
Chanda (1 晚友伴旅程)
Expedia 真實旅客評價

10/10 完美

Really enjoyed our time in Serenade, the staff are super friendly, the hotel and rooms are very clean and the food was superb, the beach is maintained clean and the pools are great. It was great experience from all angles
Manar Abu (10 晚浪漫旅程)
Expedia 真實旅客評價