With the understanding that Pink Palm is in a historic area, I get why the reviews are mixed. If you’re not local you may not understand the history or restrictions when it comes to alterations to historic buildings. There’s only but so much renovations that can be done to historic buildings. Which is why I completely disagree with the area of this hotel. Starting with access to the place, there are two entrances and it appears that people are only aware of one which takes you up an excessive amount of stairs. There’s a back entrance which has a limited parking but is easier to access the hotel without catching a heart attack. The restaurant was nice, great ambiance, food was pretty good but a bit over priced. The waiter/bartender was chill. Now let’s get to the room, room was okay HOWEVER after the toilet’s first flush (of #1 thats is) it over flowed and we were no longer able to use the toilet. Hotel staff tried to be accommodating, we had an option to switch rooms or having access to another room, just to use the bathroom. We chose neither, because we preferred/paid for the suite with a balcony and it was an inconvenience to go to the other side of the hotel to use a toilet. Walking on the floors, it felt dusty so we kept flip flops on when walking around. We were given a credit of not much but I guess I can say management“tried”. If you’re down for the historic experience, Pink Palm is the spot!
