When we checked in, we were in room 215 that is when I realize I need to ask for another room closer to the elevator for my mom. Connor was able to get us a room on the first floor, which we were very thankful for.
真實旅客
2 晚家庭旅程
10/10
It was amazing the thing I couldn't do was swim because the pool wasn't ready
Devon
3 晚行程
10/10
The hotel was well out of the way of pretty much everything. You had to drive about 10 miles to get food. Everyone at the hotel was very nice and accommodating. There were several areas that could have been cleaner in the room. There were stains on the mattress cover. Just a little more and deeper cleaning would help a lot. Overall it was a good stay.
Candice
2 晚行程
10/10
Fred
2 晚家庭旅程
6/10
The service was great. Rooms were average. The pool was the only reason we chose this location and it was down.
真實旅客
2 晚家庭旅程
8/10
Shower was difficult to use. Poor control with water all over the bathroom.
Aaron
4 晚商務旅程
8/10
amber
2 晚行程
4/10
Pool was closed. Also blinds wouldnt close in my room. No free breakfast no spa or bathtub like website claimed
Derrick
1 晚行程
8/10
Dawanda
1 晚家庭旅程
10/10
Shawn
1 晚行程
10/10
James
2 晚行程
6/10
The stay was not a great experience. The room was not very clean . The noise from the guest next to us kept us from getting sleep. Nobody came to clean the room or bring us clean towels or rags. I had to call the front desk and request some. The kitchen staff at breakfast were very rude and unprofessional. I also paid for a hot breakfast and it was cold. I would not recommend this hotel for anyone to stay.
Shadonna
2 晚行程
6/10
Your website advertised a hot tub and there was no hot tub.
Sara
1 晚行程
6/10
Candace
1 晚商務旅程
6/10
The first room we stayed in has mouse droppings all throughout the bathroom - especially the shower drain. We were able to get moved to a new room and they comped the first night which was very nice of them. However, there is NO breakfast included even though I selected it on my plan. $16 a person is a little steep, especially for a Hilton- we were better off just getting fast food somewhere. Other than that, the second room was nice and quiet and clean.
Erica
2 晚家庭旅程
8/10
The check-in was great; we arrived early and were able to get into our room. The staff was friendly and accommodating
Sam
1 晚家庭旅程
8/10
Had a good stay
Shari
2 晚行程
10/10
Shantaye
1 晚家庭旅程
2/10
The property was good until we realized there was no hot water. I could shave but it was to cold to shower. Absolutely no hot water. The desk girl was aware of the issue. How can you rent a room knowing there was no hot water. I am not accepting this! No apology! Just a full charge? I will have to say I can never use this property or chain again. I earned my money. I don't like being taken advantage of by Hilton Garden!
Kevin
1 晚浪漫旅程
10/10
The check-in was good, staff was awesome, but not very comfortable. AC wasn't very good. People were smoking down the Hall.
Matthew
2 晚商務旅程
8/10
Every thing was great except the shampoo and conditioner bottles. I found they both were empty while in the shower. Note to self, check the bottles prior.