John F. Kennedy International Airport (JFK) - 48 min drive
New York W 32nd St. Station - 4 min walk
Grand Central - 42 St. Station - 11 min walk
Penn Station - 11 min walk
34 St. Station (Herald Square) - 1 min walk
42 St. - Bryant Pk. Station - 5 min walk
34 St. - Penn Station (Fashion Av.) - 5 min walk
Restaurants
Monarch Rooftop - 1 min walk
Wafels & Dinges Cabana - 1 min walk
Keens Steakhouse - 2 min walk
Burger King - 2 min walk
Starbucks - 1 min walk
About this property
Hilton Garden Inn New York/West 35th Street
Hilton Garden Inn New York/West 35th Street offers a fantastic location, putting you a short five-minute walk from 5th Avenue and Empire State Building. You can visit the 24-hour fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Macy's and Broadway are within a short 10-minute walk. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: 34 St. Station (Herald Square) is steps away and 42 St. - Bryant Pk. Station is 5 minutes.
Languages
Chinese (Mandarin), English, Portuguese, Spanish
At a glance
Hotel size
298 rooms
Arranged over 31 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered on-site self-parking (USD 66 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
Bar/lounge
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
Meeting room
Conference space (391 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
MP3 docking station
32-inch LCD TV
Premium digital channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Lobby Bar – On-site cocktail bar.
Fees & policies
Refundable deposits
Deposit: USD 50.00 per day
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 25.00 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)
Parking
Covered self-parking costs USD 66 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to room configuration, this hotel only offers connections between a King Room and a Double Room.
Also known as
Hilton Garden Inn New York/West 35th Street Hotel
Hilton Garden Inn York/West 35th Street Hotel
Hilton Garden Inn New York/West 35th Street
Hilton Garden Inn York/West 35th Street
Hilton Garden Inn New York West 35th Hotel New York City
Hilton York West 35th York
Hilton Garden Inn New York/West 35th Street Hotel
Hilton Garden Inn New York/West 35th Street New York
Hilton Garden Inn New York/West 35th Street Hotel New York
Frequently asked questions
Does Hilton Garden Inn New York/West 35th Street offer free cancellation for a full refund?
Yes, Hilton Garden Inn New York/West 35th Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn New York/West 35th Street?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn New York/West 35th Street?
Yes. Self-parking costs USD 66 per night.
What are the check-in and check-out times at Hilton Garden Inn New York/West 35th Street?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn New York/West 35th Street?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Hilton Garden Inn New York/West 35th Street and nearby?
Have fun with activities such as hiking, kayaking and rafting, and practise your swing at the nearby golf course. Hilton Garden Inn New York/West 35th Street also has a 24-hour fitness centre.
What's the area around Hilton Garden Inn New York/West 35th Street like?
Hilton Garden Inn New York/West 35th Street is in Manhattan, a short 1-minute walk from 34 St. Station (Herald Square) and 3 minutes' walk from 5th Avenue. The local area is considered walkable, as well as being good for public transport.
Hilton Garden Inn New York/West 35th Street Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Great Location
My go to hotel when in NYC. This was my 4th stay and I have been pleased every time. Great location. Friendly staff. Clean rooms with updated interiors.
Jennifer
Jennifer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Great hotel
This hotel was great. It was a great location. The staff was very friendly the whole time. We were very pleased with our stay.
Dusten
Dusten, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Great hotel in great location
Loved our stay in December at the Hilton Garden Inn on 35th Street. We had a twin room with a city view of the Summit. It was very clean and spacious, with an ironing board and iron, small fridge and coffee machine. Bathroom had a bath and fixed shower head with decent pressure, warm water always available. Staff were friendly and welcoming, and we were able to leave our bags in hotel storage for a few hours on the day we checked out (we had a late flight). Great location for walking to all of midtowen and Central Park, and easy subway access to downtown. My second stay here and I would definitely return to this hotel!
Stephanie
Stephanie, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
12 December 2024
The room was tiny, not much more then a bed and bathroom. Room was at the end of the Hall and there were bags full of trash in the hallway two out of the three days I was there
William
William, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Regina
Regina, 4-night family trip
Verified Hotels.com guest review
6/10 Good
5 December 2024
We were rooming on the top floor by the elevator. The elevator noise made a lot of loud thumps during the night which made for a terrible night sleep.
Crystal
Crystal, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
29 November 2024
Do not stay here
We arrived at the hotel at 1 AM in the morning after a long travel day and they told us they had canceled our reservation and sold our rooms to someone else. They were essentially overbooked. I would never recommend staying here to anyone. The lobby was dirty and chaotic when we walked in and the service was terrible.
April
April, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Rami
Rami, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 November 2024
No Human Compassion
I had a life changing emergency occur and was unable to keep my reservation. When I tried to get a refund, the hotel denied it. Now. This charge that we did not even stay, will create an unexpected hardship on my family. I understand policies, but where is the human compassion? Terrible experience.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
25 November 2024
Disappointing check-in
At check-in, a gentleman (front desk employee) seemed inconvenienced by helping me. I was assigned a room, and asked if there was one on a higher floor and with a better view. He told me no. I went up, checked the room, was dissatisfied, came back down and then spoke with a young lady (another front desk employee) who was able to accommodate my request of a higher floor and better view. Disappointed with my initial interaction and the gentelman's unwillingness to accommodate my request. The remainder of the short stay was completely fine.
Hayley
Hayley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Frederick
Frederick, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 November 2024
Stephanie
Stephanie, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Susan
Susan, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
16 November 2024
the front desk service was so bad,one of the stuff is rude and racist.
Rahma
Rahma, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Awesome
Great location! Steps from Macy’s, close to transit, easy walk to central locations. The rooms were good size for a city hotel and both clean and comfortable. Staff was very attentive. We'll definitely stay here again
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Samuel
Samuel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Joshua
Joshua, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 November 2024
Carlos
Carlos, 5-night trip
Verified Hotels.com guest review
8/10 Very good
5 November 2024
Abdullah
Abdullah, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Heng
Heng, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Dan
Dan, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Rosemary
Rosemary, 5-night trip
Verified Hotels.com guest review
8/10 Very good
12 October 2024
Overall, stay was fine. The view from my room was really nice. Housekeeping was friendly and one of the ladies that helped me with reservations was very helpful.
Some of the people at the front desk have attitude. You can’t inconvenience them in any way…they were edgy and willing to put the customers in check. They not only did it to me, but I also witnessed it to someone else.
When I walked into my room, the room was unbearably hot. The thermostat was set to 65 but it felt like it was over 100 degrees in there. Had to call for maintenance, which took over 15 minutes, so I couldn’t even wait inside my room. Front desk guy gave me attitude about calling back to see how long it would take for maintenance to come up.
Maintenance guy came and fixed it. He had to do something manually and then it was fine.