The washroom is extremely small. Not good for shower.
The old lady is rude but the guy are nice to us when we check in
真實旅客
10/10
Good services, good reception staff, and good location!
We'll stay again once in Firenze.
真實旅客
6/10
真實旅客
8/10
The location of the hotel is superb. Most of the main attractions and shopping are around the block. The train station is 10 minutes away by walking. The staff is very nice and helpful. The room size is relatively big compared to most of the hotels in Europe. Bathroom is well equipped only except for the small shower space. The mattress is a bit soft but it is a matter of preference. We hear the bell from the Duomo every morning at 7 am which is the "bell from heaven". We will definitely stay again in our next visit.
真實旅客
10/10
I really like the air conditioning in the room, it was great after a long day in the sun and the service was extremely nice
Stephan
2 晚友伴旅程
8/10
Andres
2 晚家庭旅程
8/10
Vivian
4 晚行程
10/10
Claudia
3 晚行程
10/10
very nice staff
Farhad
2 晚行程
10/10
Facil acceso, muy bien ubicada y accesible a pie.
CAMILO
2 晚行程
8/10
Very well situated and reasonably priced. The only complaint I have - the shower stall was very small so when washing you keep hitting water off handle. Also, shampoo at the dispenser run out and was not refilled when the room got serviced.
Michael
8/10
Customer service was great 💕
Cecilia
2/10
The air conditioner was set for 75 degrees
And you can't control the thermostat.
The air would work for about 1min and then it would turn off for about 5mins.
It was very uncomfortable
Adalberto
5 晚行程
10/10
My stay was excellent. I would highly recommend The Benivieni Hotel. It is not the Ritz, but it was clean good hot water and the location was perfect. I will also add that the cafe located in the hotel was Excellent. The American coffee was the best in all of Florence. Great people and accommodations.
dennis
6 晚行程
6/10
Jorge
3 晚行程
10/10
Very friendly staff. Answered our questions. Nice breakfast cafè.