In the heart of Tokyo, Ginza Grand Hotel offers a unique blend of comfort and convenience. Savor Japanese cuisine at one of the two on-site restaurants or grab something from the grocery/convenience store. With shopping on site, dry cleaning/laundry services, and helpful multilingual staff previous guests have praised.
Ginza Grand Hotel puts you in a great location, within a 15-minute walk of Tsukiji Outer Market and Ginza Six. For a bite to eat, guests can check out GINZA RABU, one of 2 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Tokyo Imperial Palace and Tokyo Tower are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Shiodome Station is 5 minutes away and Ginza Station is 6 minutes.
At a glance
DONE
Hotel size
257 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 5 years and under whose stay is included
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Height restrictions apply for onsite parking
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Shopping
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Wheelchair accessible
Elevator
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Energy-saving switches
Special features
Dining
GINZA RABU - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
GINZA UDON URARA - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 2268 per person
Renovations and closures
This property is closed from September 16 2025 to June 30 2027 (dates subject to change).
Parking
Parking height restrictions apply
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
com's Ginza hotel
com's hotel Ginza
hotel com's Ginza
Ginza Grand Hotel
Ginza Grand
Coms Ginza Hotel
Ginza Grand Hotel Tokyo, Japan
Ginza Grand Hotel Hotel
Ginza Grand Hotel Tokyo
Ginza Grand Hotel Hotel Tokyo
Frequently asked questions
Is Ginza Grand Hotel currently open?
This property is closed from September 16 2025 to June 30 2027 (dates subject to change).
Does Ginza Grand Hotel offer free cancellation for a full refund?
Yes, Ginza Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ginza Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Ginza Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.
What is there to do at Ginza Grand Hotel and nearby?
Recommended spots to visit include Ginza Six (5-min walk) and Tsukiji Outer Market (13-min walk), along with Tokyo Imperial Palace (1.1 mi) and Tokyo Tower (1.4 mi).
Are there restaurants at or near Ginza Grand Hotel?
Yes, there are 2 onsite restaurants, featuring Japanese cuisine.
What's the area around Ginza Grand Hotel like?
Ginza Grand Hotel is in Ginza, a short 5-minute walk from Shiodome Station and 13 minutes' walk from Tokyo International Forum. Travelers love the hotel's prime location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Ginza Grand Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.4
Amenities
8.0
Staff & service
7.4
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bed
Lobby
Breakfast
Restaurant
Bathroom
Air conditioning
Subway
Reviews
Verified
10/10 Exceptional
Nov 16, 2025
Loved it, would stay again. Helpful staff
Julian
Julian, 4-night trip
Verified
10/10 Exceptional
Aug 19, 2025
Good hotel, great location, reasonable price
Olga
Olga, 2-night trip
Verified
8/10 Very good
Jun 9, 2025
We would come again, great locacation for shopping, dining and exploring Tokyo
Katja
Katja, 3-night trip
Verified
8/10 Very good
Jul 25, 2025
Convenient place to stay, subway station within walking distance.
Yan
Yan, 8-night trip
Verified
10/10 Exceptional
Aug 25, 2025
Nice hotel with great location, less than 1KM away from any shopping/eating places and train stations with the closest one being just 100m away
NYRHON
NYRHON, 2-night trip
Verified
8/10 Very good
Jun 7, 2025
Great location and decent room size (considering it is in Japan).
Jixin
Jixin, 5-night trip
Verified
10/10 Exceptional
Jun 5, 2025
I loved the restaurant and the room
ALBERTO
ALBERTO, 2-night trip
Verified
8/10 Very good
Jun 21, 2025
Convenient location
Mary Daphne
Mary Daphne, 4-night trip
Verified
10/10 Exceptional
Apr 19, 2025
Very good location at affordable price. Staff are friendly and breakfast is good. Will stay again if come to Ginza.
Lisa
Lisa, 1-night trip
Verified
8/10 Very good
May 5, 2025
Quiet area and convenient for food and transportation
Carey
Carey, 9-night trip
Verified
6/10 Good
May 23, 2025
Convenient located, small but clean.
Dianyu
Dianyu, 3-night trip
Verified
10/10 Exceptional
Apr 24, 2025
Cozy and comfortable, very close to train stations and shopping areas
Alice
Alice, 1-night trip
Verified
8/10 Very good
Jan 20, 2025
The location is good for a traveler, There is a sense of tranquility amidst the prosperity, and there are many restaurants nearby with very friendly prices.
Chi Pan
Chi Pan, 2-night trip
Verified
8/10 Very good
Apr 3, 2025
Great location- everything is super convenient and close to central subway lines
Amber
Amber, 5-night trip
Verified
8/10 Very good
Apr 7, 2025
Excellent service, nice staff
Hung
Hung, 2-night trip
Verified
8/10 Very good
Jul 12, 2025
Room was smaller than expected. Location and staff were great.
Regina
Regina, 5-night trip
Verified
6/10 Good
Sep 6, 2024
A good business hotel conveniently located near Ginza area.
JIJU
JIJU, 9-night trip
Verified
8/10 Very good
Jun 22, 2025
The room and bathroom are a little small for a family of 5. The location is great since it’s walking distance to all of the great shopping in Ginza. Great location to the train station. Awesome staff and service.
Jeff
Jeff, 5-night trip
Verified
10/10 Exceptional
Jul 4, 2025
Ginza is a nice lace
Siu Kuen
Siu Kuen, 4-night trip
Verified
8/10 Very good
May 26, 2025
Was a bit of an older hotel than most we stayed in on our trip.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
Mar 13, 2025
Awesome service and location. Also there is a Family Mart inside.
Melanie
Melanie, 2-night trip
Verified
10/10 Exceptional
Apr 3, 2025
Will come back again if visit Tokyo
yi
yi, 4-night trip
Verified
10/10 Exceptional
Sep 13, 2024
It was close to the station and there were lots of places to eat and drink nearby.
Masanobu
Masanobu, 1-night trip
Verified
8/10 Very good
May 29, 2024
Small rooms but great area. Handy for the trains, etc. very easy stay.
Rohan
Rohan, 3-night trip
Verified
8/10 Very good
Apr 23, 2025
Very small rooms but was expected in Tokyo. Great location in Ginza!