I feel that cleaning only on the 7 day of your stay is horrible and having to retrieve our own towels is sorry for the hotel. Too much money is paid not to have rooms cleaned daily or even get clean towels
Erica
4 晚行程
4/10
The hotel needs to be updated. They only gave us 3 towels for a 4 person reservation. Hotel staff was not friendly or attentive.
Amy
1 晚家庭旅程
10/10
Sheila
2 晚行程
10/10
You got very little cell service in room
Brian
1 晚商務旅程
8/10
Emiliano Gael
1 晚行程
10/10
Feleca L
7 晚行程
10/10
Stephen
4 晚商務旅程
10/10
maryann
1 晚行程
4/10
Deshame Eric
4 晚商務旅程
10/10
Annette
1 晚行程
8/10
Kristen
2 晚行程
6/10
Jorge Del
1 晚行程
10/10
Raven from the front desk was spectacular. She checked us in and from the beginning she was very professional and it took under five minutes for check-in.Raven, was always there if we needed help with anything. She was pleasant friendly and accommodating. I only wished I could’ve given her a tip for being outstanding to me and my family
Ann
7 晚行程
10/10
Kevin
7 晚行程
10/10
Kristine
1 晚行程
4/10
Very disappointed hotels.com gave this hotel a very good rating. Room was moldy from leaking tub. No breakfast though it was advertised free breakfast
Harry
1 晚商務旅程
10/10
Alicia
7 晚行程
10/10
Fran
1 晚行程
8/10
Brian
13 晚行程
6/10
Jean
2 晚行程
6/10
The staff at the property were extremely nice and helpful. Great location to Bluffton and easy to locate. However the condition of the property was disappointing. The linens were clean, but it’s time for a renovation.