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Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Punta Sam Ferry Terminal

Choose dates to view prices

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
3 outdoor pools, pool loungers
Exterior
View from room
55-inch LED TV with satellite channels, TV
Located on the shores of Playa Mujeres, Beloved Playa Mujeres - Couples Only All Inclusive offers a serene retreat with a marina, adjacent golf course, and beachfront dining. Indulge in rejuvenating spa treatments or relax by one of the three outdoor pools with sun loungers.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 6 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness centre
  • Beach towels
  • Hot tub
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
  • Garden

Why we love this property

Ocean playground
This all-inclusive paradise on white sand provides beach towels. Sailing, parasailing, and scuba diving beckon. A beachfront restaurant offers scenic dining.
Spa sanctuary
A full-service spa provides massages, body treatments, and aromatherapy. Relaxation awaits in the sauna, hot tub, and garden. Yoga classes are available.
Beachside luxury living
Marvel at breathtaking ocean views while dining at the restaurant. This boutique property's marina and garden create a luxurious coastal escape.

Room options

View all photos for Terrace Suite With Plunge Pool

1 bedroom, premium bedding, down duvets, pillow-top beds

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

Highlights

Furnished balcony
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(35 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Free minibar items
LED TV
  • 267 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 1,316 reviews
Excellence Playa Mujeres - Adults Only All Inclusive
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About the area

Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 19 min walk - 1.6 km
  • Playa Mujeres Golf Club - 6 min drive - 3.5 km
  • Isla Mujeres Ferry Terminal - 48 min drive - 8.8 km
  • North Beach - 49 min drive - 9.1 km
  • Dolphin Discovery - 54 min drive - 12.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Deli - ‬19 min walk
  • ‪The Rooftop - ‬6 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Blanca Blue - ‬6 min drive
  • ‪caprichos villa del palmar - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

At Beloved Playa Mujeres - Couples Only All Inclusive, you'll have access to on-site parasailing and sailing. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and hydrotherapy. Le Bisou, one of 5 restaurants, offers ocean views, and serves breakfast and dinner. Other highlights at this luxurious property include 6 bars/lounges, a marina and a poolside bar. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

At a glance

DONE

Hotel size

    • 109 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Parasailing
  • Sailing
  • Ecotours nearby
  • Golf lessons nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 10 buildings/towers
  • Built in 2009
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Marina
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private indoor hot tub
  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The Beloved Spa has 14 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Le Bisou – Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.
Lupita Steakhouse – This beachfront steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria – Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar – This beachfront restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (return. Maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free cancellation for a full refund?

Yes, Beloved Playa Mujeres - Couples Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Beloved Playa Mujeres - Couples Only All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle return.

What are the check-in and check-out times at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at Beloved Playa Mujeres - Couples Only All Inclusive and nearby?

Have fun with on-site activities such as parasailing and sailing. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Beloved Playa Mujeres - Couples Only All Inclusive also has 6 bars and a Turkish bath, as well as private indoor hot tubs and a garden.

Are there restaurants at or near Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, there are 5 on-site restaurants, featuring beachfront dining and garden views.

Does Beloved Playa Mujeres - Couples Only All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does Beloved Playa Mujeres - Couples Only All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Beloved Playa Mujeres - Couples Only All Inclusive like?

Beloved Playa Mujeres - Couples Only All Inclusive is in Playa Mujeres, a short 6-minute walk from Mujeres Beach.

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Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Couples
Spa
Trip
Honeymoon
Ambience

What guests liked

  • The beach at this property is clean, beautiful, and swimmable with plenty of seating options and excellent service. (43 reviews)
  • The pool area was a highlight, with many guests enjoying the swim-up suites, pool bars, and various pool amenities. (20 reviews)
  • Dining options were plentiful and delicious, with exceptional service at every restaurant. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I loved this stay!! Super clean and amazing customer service!
Jackelin, 4-night trip

10/10 Exceptional

Excellent food, relaxing environment, beautiful beach, fantastic service!
COLIN MICHAEL, 5-night trip

10/10 Exceptional

This was the best resort ever. My husband and I were looking for a romantic, quiet setting and this was 10/10!
Jason, 5-night trip

10/10 Exceptional

was a wonderful weekend getaway! food and drinks were delicious! all staff was friendly! will be back.
Gerardo, 3-night trip

10/10 Exceptional

Beautiful area and the staff was lovely, the hospitality and the swift service for our needs was amazing meeting. The staff really had the property well maintained and the beach area was amazing!!!!
Bryan, 4-night trip

10/10 Exceptional

Love love this hotel
Andy, 3-night trip

10/10 Exceptional

The restaurants provided many wonderful options for high end dining. The beds were perfect and always clean. The staff was incredibly friendly and worked around the clock to ensure you had everything that you needed at all times. My wife and I will be visiting again.
Reed Everett, 8-night trip

10/10 Exceptional

Amazing!
Tsz Lok, 4-night trip

10/10 Exceptional

Very Friendly staff, food are good
Nicole Allyson, 4-night trip

8/10 Very good

The place is super quiet, the food was good although a little limited, the menu in all the restaurants was very similar but the service in general was spectacular.
Omar, 4-night trip

10/10 Exceptional

This resort was absolutely perfect. The food was just outstanding at each restaurant. The service goes above and beyond at all levels to make you comfortable. Everything is spotlessly clean. We loved every minute and have zero complaints at all. I would HIGHLY recommend this spot for any couple!!
Melissa Sue, 7-night trip

10/10 Exceptional

10 stars!!! Nothing to improve. Everything was excellent!!!! Clean, safe, helpful, beautiful, good food…. Everything as advertised
Danna a, 5-night trip

10/10 Exceptional

The best experience ever best service ❤️ thank you for all the crue members for they services i recommend to anybody 1000%
Julio, 6-night trip

10/10 Exceptional

Amazing ! Beautiful , clean , luxury resort . Staff was so extremely friendly and helpful. They went above and beyond for us . Thank you beloved for making our anniversary so special !
Christopher, 2-night trip

10/10 Exceptional

It is a place to rest and have pace, it is not very lively, the food, cleanliness and staff attention are exquisite. It’s a good place for honeymoon or to reconnect as a couple.
Yenny, 4-night trip

10/10 Exceptional

Food was fantastic
JingXuan, 4-night trip

10/10 Exceptional

Excellent and efficient service. Quality of food was also great!
Ghazal, 4-night trip

10/10 Exceptional

The resort is beautiful and well-maintained, with a peaceful atmosphere that sets it apart from many other all-inclusive resorts. The staff are incredibly friendly and always ready to assist. The food was excellent overall, but the real standouts were the taco place and the coffee shop—both truly memorable. The only area for improvement would be the limited dining options during certain times. On Wednesday at lunch, only one restaurant was open, and we experienced a long wait for room service.
Tiancheng, 2-night trip

10/10 Exceptional

Great staff
Joseph, 3-night trip

10/10 Exceptional

If you’re looking for top tier service and peace of mind while on vacation… this is your spot! Stayed in the Junior Ocean View Suite and it was more than perfect. I will definitely be returning
Jeffrey, 4-night trip

10/10 Exceptional

This resort was very well maintained, professional, everyone was so welcoming! They were all so informative on local things to do. My boyfriend and I were celebrating our anniversary and this resort truly blew us away. I'm already planning our next vacation. I love absolutely love to return
Alejandra, 4-night trip

10/10 Exceptional

Beloved is a beautiful property, it was nice and quiet which we loved. Staff were all extremely friendly and helpful. Would absolutely return.
Nikko, 3-night trip

10/10 Exceptional

What an absolutely WONDERFUL place to stay! Probably the best hotel I’ve stayed at as far as full circle 5-star aspects such as the rooms, the cleanliness, the staff, etc. every single employee we interacted with was nothing but kind and gracious
Emily, 4-night trip

10/10 Exceptional

Beautiful property with great customer service. Fernando our server at the beach was amazing. We were a party of 6 with lots of drink and food orders. He provided exceptional service. Alberto in the breakfast dining area was wonderful as well and helped us make a reservation for dinner. The staff in the spa were equally as wonderful and Estephania, my masseuse, gave me the best massage experience I've ever had. Wonderful place to stay filled with great staff! Hope to return soon!
Laurissa, 4-night trip

10/10 Exceptional

AMAZING place to stay will definitely be our spot from now on
Elise, 8-night trip