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Novotel Krakow Centrum

4.0 star property
Family-friendly hotel with spa, near National Museum

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Photo gallery for Novotel Krakow Centrum

Body treatments, hot stone massages, body scrubs, facials
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Body treatments, hot stone massages, body scrubs, facials
Located near Wawel Castle, Novotel Krakow Centrum offers an upscale retreat with a marina and playground. Enjoy international cuisine at Novo Square or treat yourself to spa treatments like massages. The helpful staff and great location have left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Conference centre
  • Business centre

For families (6)

  • Children stay free
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is HK$742
HK$801 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed - single
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed - single
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Double Bed with Sofa bed, Terrace

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed - single
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Sofa bed - single
  • 59 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

AC Hotel by Marriott Krakow

  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.4 out of 10, Exceptional, 508 reviews
The price is HK$923
HK$996 total
includes taxes & fees
2 Nov - 3 Nov
AC Hotel by Marriott Krakow
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About the area

Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • Wawel Castle - 9 min walk - 0.8 km
  • ICE Krakow Congress Centre - 11 min walk - 0.9 km
  • Main Market Square - 12 min walk - 1.1 km
  • St. Mary's Basilica - 16 min walk - 1.4 km
  • Oskar Schindler Factory - 6 min drive - 3.2 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 19 min drive
  • Turowicza Station - 7 min drive
  • Kraków Plaszów Station - 12 min drive
  • Kraków Łobzów Station - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Siostra - ‬2 min walk
  • ‪Piekarnia Zaczyn - ‬2 min walk
  • ‪Klub30 - ‬1 min walk
  • ‪Aquarius - ‬3 min walk
  • ‪Sette - ‬5 min walk

About this property

Novotel Krakow Centrum

Novotel Krakow Centrum features a marina and puts you within a 15-minute walk of Main Market Square and Wawel Castle. Guests can visit the spa to indulge in hot stone massages, facials or body scrubs, and international cuisine is served at Novo Square, which is open for breakfast, lunch and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 198 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (PLN 80 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu

What to do

  • Scooter/moped hire
  • Kayaking
  • Canoeing
  • Pool table

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (1572 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Balance. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Novo Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 80 per person
  • Airport shuttle service is offered for an extra charge of PLN 140 per vehicle (one-way. Maximum occupancy 2)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 60 per accommodation, per night

Parking

  • Covered self-parking costs PLN 80 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Krakow Centrum Hotel
Novotel Centrum Hotel
Novotel Krakow Centrum
Novotel Centrum
Accor Krakow Centrum
Krakow Novotel
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

Does Novotel Krakow Centrum offer free cancellation for a full refund?

Yes, Novotel Krakow Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow Centrum?

Yes, there's an indoor pool.

Are pets allowed at Novotel Krakow Centrum?

Yes, pets are welcome. There's a charge of PLN 60 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow Centrum?

Yes. Self-parking costs PLN 80 per day.

Is an airport shuttle service offered by Novotel Krakow Centrum?

Yes, an airport shuttle is available. The charge is PLN 140 per vehicle one-way.

What are the check-in and check-out times at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Novotel Krakow Centrum and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Krakow Centrum also has a fitness centre and spa services, as well as an arcade.

Are there restaurants at or near Novotel Krakow Centrum?

Yes, Novo Square offers international cuisine.

What's the area around Novotel Krakow Centrum like?

Novotel Krakow Centrum is located by the river in Zwierzyniec, a short 14-minute walk from Main Market Square and 12 minutes' walk from Wawel Castle. Travellers give top marks for the hotel's prime location.

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Novotel Krakow Centrum Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Old town
Location
Walking
Children
River
Bed
Pool

What guests liked

  • The pool was great for kids, clean, and a nice way to relax after a day of sightseeing. (15 reviews)
  • Breakfast was impressive with a good selection of hot and cold food and a massive variety of options. (13 reviews)
  • The gym facilities were great and of high standard. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Novotel Centrum

Great hotel - super location far enough from the crowds but only a 15 minute walk to the square. Immaculately clean and good size rooms. Super breakfast as well with nice staff.
Arthur, 4-night trip

10/10 Exceptional

Comfortable

Excelente con fanilua
Manuel, 2-night trip

10/10 Exceptional

niCe place
Patryk, 1-night trip

10/10 Exceptional

Excellent hotel! Great location, close to some delicious bakeries, short walk to castle and downtown area. Super clean, great pool. Rooms are tight but super clean and comfortable
Zach, 4-night trip

10/10 Exceptional

Highly recommended. Very convenient and centrally located.
Celina, 3-night trip

10/10 Exceptional

Hotel was very very clean quiet area lovely view of castle
Colin Stein, 3-night trip

10/10 Exceptional

Great location and comfortable rooms
Rachel, 3-night trip

8/10 Very good

Bra, fräscht hotel som passar bra för de flesta, framförallt barnfamiljer. Tillhör väl de lite "dyrare" priserna i bar/resturang m.m och poolen är ofta ockuperad hela dagarna av barn. Så vill man ha en lugn upplevelse i ett poolområde är det fel hotell för dig. Gymmet är inte stort, men det mest nödvändiga finns för att klara av träningen. Bemötandet var bra och vänligt samt hjälpsamt. I det stora hela ett bra hotell som rekommemderas!
Christian, 5-night trip

8/10 Very good

Lovely hotel
Donald, 4-night trip

8/10 Very good

Krakow 2015

Bra hotell som ligger centralt, man går till slottet på 10 minuter. Bra utrymme framför hotellet när man beställer hämtning\lämning av taxi\Uber, finns även parkeringsgarage om man har hyrbil. Enda negativa är att poolen (inkl bubbelpoolen) var för kalla och ACn på rummet fungerade dåligt. Skulle absolut tänka mig bo här igen..
Emil, 5-night trip

10/10 Exceptional

Lovely place to stay. Loved it
Oghenovo, 2-night trip

8/10 Very good

Xxxxxxxxxx
Elias, 2-night trip

10/10 Exceptional

Great stay, lovely sevice, friendly staff and amazing food. Highly recommend.
Patrycja, 3-night trip

10/10 Exceptional

清掃が行き届いており、とても過ごしやすかった。旧市街までも徒歩10分程度でありとても利便性が良かった。
s******, 1-night trip

10/10 Exceptional

Ren och fräscht hotell. Bra mat i restaurangen. Pool och bastu alltid ett plus.
Niklas, 2-night trip

6/10 Good

The property was very nice and clean. The staff was hit or miss. The biggest issue is the waterpark. When I made the reservation it appeared that it was included, but when I got to the hotel they charged extra.
Ryan, 3-night trip

8/10 Very good

Recomendo

Hotel bem estruturado, equipe cortês e atenciosa, café da manhã mediano, boa localização e confortável, facil acesso a transporte
Gil Marcos, 4-night trip

4/10 Fair

Outdated, old carpet, bathroom was downright dangerous, low toilets without any handles. Shower stall without any antislip flooring. However food was good. Pool was ok. Jaccuzi too cold
Lucy, 3-night trip

10/10 Exceptional

great hotel, amazing breakfast
Reynaldo, 3-night trip

10/10 Exceptional

grande chambre lit confortable supeeve hotel je le conseils jespere revenir a krakow et jirais dans cet hotel merci beaucoup
Eric, 4-night trip

10/10 Exceptional

Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Sebastian, 1-night trip

10/10 Exceptional

KRAKOW

Staff were very friendly and very helpful. Beds were so comfy and the breakfast was amazing with so much choice. The alcohol free mulled wine in the reception area was an added bonus.
Susan, 4-night trip

8/10 Very good

We had a good time.
2-night trip

10/10 Exceptional

People working in the hotel were extremely friendly and hospitable. Highly recommended it.
Min, 5-night trip

10/10 Exceptional

Nice hotel in a nice city.
Victor, 3-night trip