We started previously and it was great. Check in was a breeze. Looked over the room before settling in, got dinner, showered, and then as we were getting ready for bed, saw a bug (you know the sort) crawling across the covers. Super bummed.
Other things to note about this room specifically: the filters in the a/c were left out; not sure if they were drying and forgotten, or if there was a different issue. There was also mold on the bathroom ceiling that did not look like it was being addressed.
Let me be clear: all other aspects of the hotel room were fine. However, I still have not heard from the management about a refund or deduction for the room...
I totally expect them to fix the issues, as the first time we stayed we had a lovely time, zero issues.