Stayed in room 1518. Come carpet tiles were sticking up, and would catch your foot as you walked by, and the toilet wasn’t fastened down, so it would twist and clunk whenever you sat down. Staff was very friendly.
Arthur
Arthur (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月15日
Shelli
Shelli (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月14日
Mitchell
Mitchell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月11日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年3月2日
Good location. Needs maintenance.
Hotel was in a good location for restaurants and to see a show. Rooms were adequate but needed maintenance. Remote blinds did not work, water pressure was low and sink was clogged. Friends had to switch rooms as their AC did not work. Lots of street noise even on the 12th floor. Pot smell was very prevalent.
Marilyn
Marilyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Troynae
Troynae (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月25日
Hotel was nice!
candy
candy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月21日
tiffany
tiffany (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月20日
Stanley
Stanley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月19日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Claire
Claire (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月13日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
Tina
Tina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月10日
2.5 star
The hotel is in a great location and the view from the room was beautiful; but for the price I paid, this experience left ALOT to be desired. On day one of my stay the bathroom door didn’t close all the way and despite repeatedly calling the front desk nobody came to fix it or offer to move us to another room. For what I paid you would expect basic amenities like a microwave in your room but this room didn’t have one.
Came down with me and my girlfriend’s luggage when we checked out only to find no luggage cart. For a hotel of this size, they need more than just two. We were forced to carry all of our luggage down to the street and that’s just not good enough.
The positives are that the room was very clean, the bed was comfortable and the shower was of good quality. They just need to be better with their customer service
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Fernando
Fernando (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Sarabi
Sarabi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
FRIENDLY STAFF AND COMFY BEDS
O had an amazing time there. Staff was friendly and informative upon check in. Even at shift change staff was very accommodating and helpful despite the bustle of the crowd. I decided to extend my stay at the last minute and they still weren’t rude about the extension or room change. DEFINITELY will be returning