Stuck at the airport for 24 hrs alone, I thought I'd treat myself to a bit of comfort. But this hotel really missed the mark.
The service was great, super efficient and friendly.
The hotel was just a bit below par.
Blocked hand basin in my room. Glasss, bottles, ice bucket from the previous ocupant out side my room when I arrived, & it was still there when I left.
The decor is all a bit jaded in the hallways, horribly out of date even though I would guess it's not long since it was decorated. The room was sterile. Nothing of any character or warmth about the interior & an average bed.
A constant and persistant hum prevailed.
The gym had an air of abandoment, much of the equipment is old, there was nothing to clean seats or grab rails before you used the machines.
The hotel had QR codes around saying they are trying to get their star rating up, but they're on the wrong track.
It felt municipal.
The restaraunt was expensive, and again, trying too hard in the wrong places.
My opinion is that they should skip striving for stars and concentrate on the human comforts and creating some sort of atmosphere. It's not a cheap hotel which makes it all the more diapointing.