From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
Alicia
2 晚家庭旅程
8/10
We enjoyed staying at Towneplace due to location and suite option, and price.
David
2 晚家庭旅程
4/10
This pictures are very misleading. The pictures look like there is a separate sitting room. The pull out couch is right in front of the bed and barely extends all the way out without hitting the bed. Leaving no room in between. It was a tiny room, dirty and very dated. Breakfast was ok. Pool was full of leaves and the hot tub wasn’t working. Pillows were a joke. We wont stay here again. They shouldn’t call these suites. This is not a Marriott worthy property.
Tammy
2 晚家庭旅程
10/10
It was a great experience. 10/10 would recommend this hotel to anyone.
Taylor
5 晚家庭旅程
8/10
Natalya
1 晚行程
10/10
Aldo and rachel were amazing. So helpful and so nice. Ill definitely be staying at this hotel every time i go to Jacksonville.
Michaela
1 晚家庭旅程
4/10
Charlotte
7 晚行程
4/10
Furniture was aged, carpet could be replaced cause it’s make the room look and feel dirty. Other then that the bathroom made up for the look and feel of the room in general. The pool and spa look as if there’s no maintenance up keep and the spa was not working the temperature was cold as the pool. I wouldn’t recommend staying here it’s over price for your comfort.
Antoine
2 晚家庭旅程
8/10
matthew
1 晚家庭旅程
10/10
Taylor
7 晚行程
10/10
Prefer Town Suites By Marriott
Juan
5 晚友伴旅程
2/10
The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot
Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
Gregory
1 晚商務旅程
2/10
The room was unacceptable. We had no where else to go because it was 1:30am, but we left first thing in the morning. Completely disappointed and would love my money back if possible. I have never been in such a terrible environment.
Christine
6 晚家庭旅程
10/10
The staff was by far the friendliest I’ve had to pleasure of having in an insanely long time. Made you feel welcomed and brightened everyday!
House keeping was okay. I had to ask a couple times for them to actually change my bed sheets instead of just making the bed. Also, they never did fix the bathroom light.
Mary Alice
13 晚商務旅程
10/10
We really appreciated the helpful, friendly staff. The free breakfast is about the best we have experienced. Great coffee and a variety of good food. We used the grill and made our reservation to stay there again in a few weeks. Thanks to everyone there who helped us and made us feel at home!
Jean
8 晚浪漫旅程
8/10
Gary
1 晚行程
4/10
The TV channel was very limited, no hot water in the kitchen and not very clean
Leothan
2 晚行程
10/10
Friendly staff.
Robert
4 晚行程
8/10
We had stayed at this same location about 7 or 8 yrs ago it was better then. Now it was ok, but definitely needs updating. T V channels were pretty weak, I couldn’t even watch FOX network. As well not having any steaming channels. What to me was bad, was that the wall sockets were in need of replacement. When any of us would try to plug in our phone to charge, socket holes so loose it barely held the plug. Only good one was on the kitchen counter or the one by the kitchen table. Not an expensive fit. Thanks for asking because I was intending to write a review anyway.
Elias G
13 晚家庭旅程
2/10
Room is totally dated. Needs an exterminator. Bugs… spiders
William
1 晚行程
6/10
Ok
Joshua
15 晚商務旅程
10/10
neil
1 晚行程
10/10
Very comfortable
Elias
1 晚浪漫旅程
10/10
Was very nice staff and good area price was good bed too