From the moment we arrived to the hotel the service was bad Debbie at the first desk was all but pleasant our room didn’t have ac or internet then the pool was dirty and the breakfast was gone by 8am we weren’t giving any towels or was our room serviced while we were there. I would not recommend this place to anymore until renovations are complete.
Alicia
Alicia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 13 日
We enjoyed staying at Towneplace due to location and suite option, and price.
David
David (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 2 日
This pictures are very misleading. The pictures look like there is a separate sitting room. The pull out couch is right in front of the bed and barely extends all the way out without hitting the bed. Leaving no room in between. It was a tiny room, dirty and very dated. Breakfast was ok. Pool was full of leaves and the hot tub wasn’t working. Pillows were a joke. We wont stay here again. They shouldn’t call these suites. This is not a Marriott worthy property.
Tammy
Tammy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
It was a great experience. 10/10 would recommend this hotel to anyone.
Taylor
Taylor (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 30 日
Natalya
Natalya (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 25 日
My room was extremely dirty. The dishwasher had sewage water in it, and it stunk really bad. There was leftover throw up from a previous guest on the sink. I feel like it was false advertising. I was excited to use the pool and Jacuzzi, but the pool was dirty and the Jacuzzi didn’t work.
Shantell
Shantell (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Absolutely wonderful
Aldo and rachel were amazing. So helpful and so nice. Ill definitely be staying at this hotel every time i go to Jacksonville.
Michaela
Michaela (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 15 日
Jamaal
Jamaal (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 13 日
Charlotte
Charlotte (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 11 日
Furniture was aged, carpet could be replaced cause it’s make the room look and feel dirty. Other then that the bathroom made up for the look and feel of the room in general. The pool and spa look as if there’s no maintenance up keep and the spa was not working the temperature was cold as the pool. I wouldn’t recommend staying here it’s over price for your comfort.
Antoine
Antoine (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
matthew
matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Thulasi Ram
Thulasi Ram (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Excellent place
Anton
Anton (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Taylor
Taylor (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Prefer Town Suites By Marriott
Juan
Juan (5 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 9 日
BIG Problems
The bathroom sink was plugged and water standing after use. Went to take a shower at 10pm and there was No Hot
Water. Called front desk and they said All the rooms are without hot water but working to fix the issue. Then the music that plays in the hallways is too loud. In the still of the night I could hear it from inside my room while I was trying to go back to sleep. They are getting ready to remodel the rooms and have giant shipping containers in the parking lot taking up 50% of the parking spots.
Gregory
Gregory (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 27 日
The room was unacceptable. We had no where else to go because it was 1:30am, but we left first thing in the morning. Completely disappointed and would love my money back if possible. I have never been in such a terrible environment.
Christine
Christine (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 4 日
The staff was by far the friendliest I’ve had to pleasure of having in an insanely long time. Made you feel welcomed and brightened everyday!
House keeping was okay. I had to ask a couple times for them to actually change my bed sheets instead of just making the bed. Also, they never did fix the bathroom light.
Mary Alice
Mary Alice (13 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
We really appreciated the helpful, friendly staff. The free breakfast is about the best we have experienced. Great coffee and a variety of good food. We used the grill and made our reservation to stay there again in a few weeks. Thanks to everyone there who helped us and made us feel at home!
Jean
Jean (8 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 18 日
Gary
Gary (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 2 月 9 日
The TV channel was very limited, no hot water in the kitchen and not very clean