The room was wonder, the customer service was horrible, to make someone with a disability , climb up stairs smh!
lisa
lisa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
lisa
lisa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
The heater did not work but the room was cleaned and we had a safe night.
Miriam
Miriam (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Nora
Nora (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
When I stay here was great we was in town to see jelly roll in concert last minute and booked and had a great time the room smelled a little weird dude to the cleaning product that they use but other than that it was a great place great service friendly people
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Good
Room was clean location is convenient
jose
jose (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Very convient and
The room was spacious. Hot water was easily available. The room came with ear plugs. We never used the ear plugs but it was a little noisy outside. Parking was good. The bed was comfortable. Overall no complaints.
Kathleen j
Kathleen j (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月14日
Nicely run older hotel - Jacuzzi Room +
Having gone to school in Charlottesville, I knew the Red Roof isn't exactly the newest product on the block. However, for a vintage building, the team there has made their rooms as clean & polished as possible & staff was very helpful upon check in. It was clear they were giving full effort to make each guest comfortable. Compared to other choices that were $200 a night, there is good value here for the middle price range. Downsides were that the continental breakfast was pretty sparse (we skipped it) and we had two bugs in our room. Upside was the Jacuzzi in the larger room was awesome, worked like a charm & I would totally book again. Unusual to have it next to the bed but actually very fun for kids or of course those special date nights 💋❤
Harrison
Harrison (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Pamala M
Pamala M (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月22日
Staff not as engaging as compared to staff from other hotels we stayed at during this trip. BEST showerhead we have ever experienced in any hotel! It’s better than the one we have at home!
Eileen
Eileen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Awful
This hotel is an embarrassment. The employees were rude and incompetent. The entire hotel was filthy. It located in an isolated area that is walkable to absolutely nothing.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月13日
Red Roof, Red Flag
This hotel was not up to the standards of a Red Roof Inn, or of any operational hotel chain in the world. The soap dispenser by the sink would only dispense a tiny drip of soap and the body wash dispenser in the bath tub did not work at all. The remote for the tv did not work and was covered in chocolate. When we called the front desk to tell them about the soap dispensers, they were rude and told us to use the shampoo instead. At checkout, front desk staff didn’t ask how our stay was, apparently because they do not care about customer satisfaction at all.
Derek
Derek (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月17日
Lord
Lord (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月16日
Good value for the price
For the price, it is a fine place to stay and the customer service was great.
Michael
Michael (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Bradley
Bradley (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月16日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月13日
LaQuita
LaQuita (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月12日
Bed sheets and towels had various stains on them. Toilet dirty. Ants crawling on the sheets. Overall this hotel is disgusting.