Somehow, this hotel has figured out a way to add positive reviews from employees? paid reviews? We have stayed all over the world, and there is no way this place is a 4.8/5 or a 9.2/10 ! a true score range would be: 3/5. and 6/10
read some of the reviews, they are worded strangely. in dozens of reviews, an English review list 4 or 5 properly spelled names per review of employees that were great. You never see that! something is off here and its the first time that a bogus review score fooled us into staying at this very average resort!
rob
rob (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
las bebidas no son las que te indican
nos fue muy bien, mucha amabilidad por parte del persona, pero en las bebidas que manejan como el tequila don julio, patron, y jonhy walker etiqueta negra, nos percatamos que no eran los destilados a nuestro parecer estaban rellenadas las botellas ya que pedia el etiqueta negra y el sabor no era , y el tequila don julio o patron no eran esos tequilas, pedimos que nos destaparan una botella y nos sirvieran y no tenian botellas nuevas todas estaban destapadas.
Rodrigo
Rodrigo (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
El hotel está bien conservado para la edad que tiene
Las atenciones de todo el personal .
Rayan en la excelencia siempre estan al pendiente de ti . Definitivamente es un lugar al que volveré
Altamente recomendable
jose de jesus
jose de jesus (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 15 日
Buena comida en general y buenas camas
Waldo
Waldo (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 11 日
Steffany
Steffany (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Perfeito!!!
Passamos nossa lua de mel e foi tudo perfeito. Comida impecável, garços, recepção, tudo maravilhoso! Quarto magnífico. Não tenho palavras!!
Priscila
Priscila (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Anderson
Anderson (6 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
Cristina
Cristina (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
en General el personal no es atento con los huespe
los barman nada amables y la comida con poca variedad
CRISTINA
CRISTINA (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 8 日
Hannah
Hannah (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Excelente!!
Incrível, tudo muito bom!!!
Adriano
Adriano (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Ponto forte Restaurantes e Staff
Hotel com excelente estrutura de restaurantes a la carte. Ponto forte comida e bebida além do atendimento. Com raras exceções, todos muito simpáticos e atenciosos. O Rodny foi excelente e super profissional, se colocando à disposição o tempo todo para o que precisássemos. Foi incansável a para resolver um problema que tivemos no quarto na chegada. Não mediu esforços e conseguiu resolver. Além dele, destaques no atendimento para a Eliee da recepção e Stephanie do Helios Restaurante. Surpreendeu positivamente este hotel. Não esperava mesmo!!
Rafael
Rafael (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Amazing experience! Service was immaculate. Our butler, Rodny, went above and beyond for us. Definitely recommend!
Jordyn
Jordyn (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Julia
Julia (5 晚行程)
Travelocity 真實旅客評價
10/10 完美
2025 年 6 月 22 日
We had a great stay at TRS turquesa. Our butler Rodny was exceptional! He was attentive, helpful, and supplied all our needs! The only complaint about the resort is the hard beds. Please get softer beds.
Jillian Daniell
Jillian Daniell (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Great. Thank you Randy for make sure we got reservations for Kusco Restaurant was amazing
Daisy
Daisy (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Great resort!!!
Jermon
Jermon (4 晚浪漫旅程)
Travelocity 真實旅客評價
10/10 完美
2025 年 6 月 21 日
We had a great stay. The staff was amazing and super helpful. Our butler Rodny was efficient and helped set up our room for our annniversary. Our pool bartender Dolores was super helpful and kind. Recommend to anyone!
Giselle
Giselle (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Butler Service- Rodny is the best!!! He paid attention to all our needs and requests during our stay.
Sulaimon
Sulaimon (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Rodny was the most Helpful person at this Hotel, ALONG WITH EVERYONE ELSE! MUCH LOVE!
Jason Charlie
Jason Charlie (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Resort was amazing with a ton of restaurants for you to try. Our favorites were the Italian and French restaurants. The service was top notch and our concierge Rodny was very attentive, knowledgeable, and accommodating. He helped make our stay easy and relaxing. I would definitely come back again.
Whitney
Whitney (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Rodny, our butler was absolutely fantastic and went above and beyond to make sure we were comfortable and taken care of. Dolores was a wonderful human who works serving drinks around the pool, and I will forever remember her beautiful, easy smile and wonderful attitude. Everyone was so kind, helpful, and wonderful, and we definitely are working on figuring out how to make another trip back! The people are what make this resort absolutely top notch. :)
Samantha
Samantha (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Rodney.
Fue un host muy agradable, muy servicial.
El personal en general muy amable
Muy limpio el lugar y las habitaciones muy limpias.
Las habitaciones se