Reception is taking too long, I wait for around two hours for a checkout took one minute, no excuse can be accepted for losing my time like that
Mohamed
3 晚家庭旅程
8/10
Waiting for more than 1.30 hours to make check our, room services not that good and the season not being yet
Mohamed
2 晚家庭旅程
10/10
EGE
1 晚家庭旅程
8/10
A lovely family getaway. We went half board and the food is lovely. My only issue was that dinner is served late and the kids were asleep before getting a chance to eat dinner.
annalies
3 晚家庭旅程
10/10
Ahmed
3 晚行程
8/10
overall stay was good
INAS
4 晚行程
6/10
Pros:
Great food
Clean and spacious rooms
Cons:
Wifi was almost non existent
Pools were not heated so it was impossible to swim in during winter
真實旅客
3 晚家庭旅程
4/10
Mariam
2 晚行程
10/10
Hassan
2 晚行程
8/10
Karim
6 晚行程
10/10
Sure, this trip was the best since a while iam gonna do it in this amazing hotel again ❤️🥰😍
Ahmed
3 晚家庭旅程
6/10
We stayed just one night. It was ok; nothing great. A nice getaway from Cairo. The dinner and breakfast buffets were pretty good compared to others in Egypt.
It was a holiday weekend so it was very busy, but the staff were competent and able to handle the large crowds. We were even able to check-in a couple hours early (which we had called them about, but they had not guaranteed).
The beach was about a 10-minute walk from our room, which was fine, but for those with small children or with mobility issues there was a kiddie train that shuttled people between the beach and the lobby.
No photos since we were staying just one night.
Jacob
1 晚家庭旅程
4/10
Hisham
3 晚行程
10/10
Very clean and good service
Mimi
2 晚行程
4/10
Reception not helpful, they forgot get back my ID after check in and checkout, bar guy asking for money I don’t why we put all checks on room, asking also for late check out for urgent meeting they refuse that..
Raymond
2 晚友伴旅程
8/10
Waleed
3 晚家庭旅程
10/10
Great place to chill
Hwiyeon
1 晚行程
6/10
Didn’t supply enough drinking water. Poor customer service when I ordered medication.
Ibrahim
2 晚行程
8/10
Heba
2 晚行程
10/10
Thank you Mr. Mina in reception, Qurashi and Mina bellmen, Abd ElRahim and Nader (dining) for making my stay welcoming, comfortable and enjoyable.
Dina
2 晚家庭旅程
8/10
Thx for a lovely stay
Dina
3 晚行程
8/10
As a first time visitor to Stella De Mare Sea Club, I would highly recommend it. It was so peaceful and quiet. The staff were very helpful. The buffet breakfast and dinner (half board) had a good variety of food. The beach was great and the landscape (green grass and trees) was so nice. The accommodation had everything we needed. I received a wonderful surprise (a birthday cake and card) from Stella De Mare family for my birthday which fell on one of the dates I was there. Overall, it was a lovely and memorable trip.