里維埃拉瑪雅棕櫚海灘全包度假村及水療中心

4.5 星級住宿

Palmar Beach Resort and Spa Riviera Maya All-Inclusive

莫雷洛斯港海濱住宿,設有6 間餐廳、SPA

選擇日期查看價格

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心相片集

外觀
奢華套房 (Walkout) | 客房景觀
海灘、免費海灘小屋、躺椅、太陽傘
蜜月套房, 海濱 | 2 間睡房、埃及棉床單、高級寢具、迷你吧贈品
蜜月套房, 海濱 | 客房景觀
身處里維埃拉瑪雅棕櫚海灘全包度假村及水療中心,你可到訪私人海灘,享用免費海灘小屋、太陽傘及瑜伽等設施,且 10 分鐘車程即達莫雷洛斯海灘。旅客可在 6 個室外泳池痛快玩水;而如果你想好好慰勞自己,還可盡情享受深層組織按摩、體膜護理及芳香療法服務。SPOON是店內 6 間餐廳之一,主打多國菜,早餐、午餐及晚餐時段營業。此奢華住宿的特色設施還包括 3 間池畔酒吧、免費兒童俱樂部及全日開放健身俱樂部。住宿的泳池及熱心員工令旅客留下深刻印象。

評價

7.4 分,滿分 10 分,
不錯

人氣設施服務

  • 提供相連客房
  • 酒吧
  • 泳池
  • 洗衣設施
  • SPA
  • 免費車位

主要設施服務 (12)

  • 每日清潔服務
  • 位處海灘
  • 6 間餐廳及 3 間池畔酒吧
  • 6 間酒吧/酒廊及 3 間池中酒吧
  • 全方位 SPA
  • 6 個室外泳池
  • 免費兒童俱樂部
  • 免費專人托兒服務/活動
  • 2 個室外網球場
  • 全日開放健身俱樂部
  • 桑拿
  • 蒸氣室

感覺賓至如歸 (6)

  • 托兒服務 (收費)
  • 兒童泳池
  • 免費兒童俱樂部
  • 店內遊樂場
  • 2 間睡房
  • 可提供相連客房

客房選擇

可用嘅客房篩選條件
正在顯示 11 種房型 (共 11 種)

特級套房

8.6 分,滿分 10 分
優異
(4 則評價)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 58 平方米
  • 1 間睡房
  • 最多可入住 4 人
  • 1 張特大雙人床

蜜月套房, 海濱

特色

陽台或庭院 (附傢俬)
獨立起居區
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
  • 58 平方米
  • 1 間睡房
  • 海洋景
  • 最多可入住 2 人
  • 1 張特大雙人床

奢華套房 (Walkout)

8.6 分,滿分 10 分
優異
(7 則評價)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 59 平方米
  • 1 間睡房
  • 最多可入住 4 人
  • 1 張特大雙人床

家庭套房, 海景

7.4 分,滿分 10 分
不錯
(3 則評價)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 58 平方米
  • 1 間睡房
  • 海洋景
  • 最多可入住 5 人
  • 1 張加大雙人床及 2 張標準雙人梳化床

奢華套房, 海景

8.0 分,滿分 10 分
很好
(47 則評價)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 48 平方米
  • 1 間睡房
  • 海洋景
  • 最多可入住 4 人
  • 1 張特大雙人床

普通套房

9.4 分,滿分 10 分
完美
(29 則評價)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 50 平方米
  • 1 間睡房
  • 最多可入住 2 人
  • 1 張特大雙人床

特級套房 (Swim Up)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 50 平方米
  • 1 間睡房
  • 最多可入住 4 人
  • 1 張特大雙人床

奢華套房, 海景 (Connecting)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 116 平方米
  • 1 間睡房
  • 海洋景
  • 最多可入住 6 人
  • 1 張標準雙人梳化床, 1 張特大雙人床及 2 張加大雙人床

家庭套房

7.6 分,滿分 10 分
不錯
(5 則評價)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 58 平方米
  • 1 間睡房
  • 最多可入住 5 人
  • 2 張標準雙人梳化床及 1 張加大雙人床

普通套房 (Swim Up)

8.2 分,滿分 10 分
很好
(12 則評價)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 48 平方米
  • 1 間睡房
  • 最多可入住 2 人
  • 1 張特大雙人床

奢華套房

8.6 分,滿分 10 分
優異
(56 則評價)

特色

陽台或庭院 (附傢俬)
戶內私人熱水浴缸
空調
可提供相連客房
迷你吧贈品
平面電視
遮光布/窗簾
2 間睡房
  • 59 平方米
  • 1 間睡房
  • 最多可入住 4 人
  • 1 張特大雙人床

類似住宿

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關於鄰近區域

地圖
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580

附近景點

  • 彼譚皮治灣 - 6 分鐘車程 - 2.2 公里
  • 莫雷洛斯海灘 - 9 分鐘車程 - 4.3 公里
  • Crococun動物園 - 10 分鐘車程 - 5.6 公里
  • 奧霍德阿瓜海灘 - 12 分鐘車程 - 7.1 公里
  • 莫雷洛斯港市廣場 - 12 分鐘車程 - 7.5 公里

交通資料

  • 科蘇梅爾國際機場 (CZM) - 43.6 公里/27.1 英里
  • 坎昆國際機場 (CUN) - 21 分鐘車程;20.4 公里/12.7 英里
  • 區內接駁車 (收費)
  • 購物中心接駁車 (收費)

餐廳

  • ‪Swim Up Bar - ‬16 分鐘車程
  • ‪Mike's Coffee - ‬16 分鐘車程
  • ‪Sensai - ‬16 分鐘車程
  • ‪Villa Marina - ‬16 分鐘車程
  • ‪Hacienda Los Girasoles - ‬17 分鐘車程

住宿資料

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心

身處里維埃拉瑪雅棕櫚海灘全包度假村及水療中心,你可到訪私人海灘,享用免費海灘小屋、太陽傘及瑜伽等設施,且 10 分鐘車程即達莫雷洛斯海灘。旅客可在 6 個室外泳池痛快玩水;而如果你想好好慰勞自己,還可盡情享受深層組織按摩、體膜護理及芳香療法服務。SPOON是店內 6 間餐廳之一,主打多國菜,早餐、午餐及晚餐時段營業。此奢華住宿的特色設施還包括 3 間池畔酒吧、免費兒童俱樂部及全日開放健身俱樂部。住宿的泳池及熱心員工令旅客留下深刻印象。

全包

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包自助餐及單點菜餚、小食及飲品
24 小時客房送餐服務
房內迷你吧 (設有限制)

活動及設施/設備

包括所有店內活動和設施及設備的使用。

水上活動

橡皮艇

陸上活動

健身設施
網球
排球

課程/比賽

健身操班
烹飪班
舞蹈班
語言班
瑜伽班

娛樂

店內娛樂及活動
店內現場表演
主題派對

語言

英語、西班牙語

住宿摘要

DONE

酒店規模

    • 435 間客房
    • 客房分佈於 4 個樓層
DONE

入住/退房

    • 登記入住開始時間:15:00;登記入住結束時間:0:00
    • 提早登記入住 (視乎供應情況而定)
    • 延遲登記入住 (視乎供應情況而定)
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00
    • 延遲退房 (視乎供應情況而定)
DONE

特別入住指示

    • 住宿前台職員將親自迎接旅客到埗
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 辦理入住手續的最低年齡為 18 歲
DONE

小童

    • 未提供嬰兒床
    • 嬰兒/小童托管*
    • 免費專人看顧托兒服務
    • 免費兒童俱樂部
DONE

寵物

    • 不可攜帶寵物或輔助動物
WIFI

網絡

    • 免費 Wi-Fi 服務 (公用地方)
    • 免費客房 Wi-Fi
LOCAL_PARKING

泊車

    • 店內免費提供自助泊車服務
DONE

店外

    • 區內接駁車服務*
    • 購物中心接駁車*
DONE

其他資訊

    • 指定吸煙區

住宿設施服務

餐飲

  • 6 間餐廳
  • 6 間酒吧/酒廊
  • 3 間池畔酒吧
  • 3 間池中酒吧
  • 私人用餐
  • 24 小時客房送餐服務

親子同遊

  • 免費兒童俱樂部
  • 兒童泳池
  • 滑水梯
  • 遊樂場
  • 免費專人托兒服務/活動
  • 兒童遊戲

玩樂活動

  • 位處海灘
  • 網球
  • 沙灘瑜伽
  • 健美操班
  • 沙灘排球
  • 划橡皮艇
  • 浮潛
  • 購物
  • 桌球或桌球枱
  • 附近生態遊活動
  • 附近可騎馬
  • 附近滑翔傘活動
  • 附近潛水活動

專心工作

  • 會議室
  • 會議場地 (3154 平方呎)

住宿服務

  • 24 小時接待處
  • 禮賓服務
  • 旅行團諮詢/購票服務
  • 乾洗/洗衣服務
  • 髮廊
  • 行李寄存
  • 婚宴服務
  • 多語服務人員
  • 服務員
  • 免費海灘小屋
  • 免費泳池小屋
  • 海灘躺椅
  • 沙灘巾
  • 太陽傘
  • 泳池躺椅
  • 泳池傘
  • 浪漫套餐服務

設施

  • 4 座樓
  • 自動櫃員機/銀行服務
  • 花園
  • 露台
  • 公共區域電視
  • 全日開放健身俱樂部
  • 6 個室外泳池
  • 電子遊戲室
  • 全方位 SPA
  • 熱水浴缸
  • 2 個室外網球場
  • 桑拿
  • 按摩/療程室
  • 蒸氣室
  • 滑水梯
  • 宴會廳
  • 戶外娛樂區
  • 戶外傢俬

客房設施服務

休閒娛樂

  • 50 吋平面電視
  • 精選有線頻道

居家配備

  • 空調
  • 迷你吧贈品
  • 咖啡機/沖茶器
  • 浴袍
  • 熨斗/熨衫板

甜睡入眠

  • 2 間睡房
  • 遮光窗簾/窗簾
  • 高級寢具

奢華享受

  • 室內私人熱水浴缸
  • 陽台或庭院連傢俬

煥然一新

  • 私人浴室
  • 雨淋花灑
  • 淋浴設備
  • 免費梳洗用品
  • 風筒
  • 毛巾

保持聯繫

  • 書桌
  • 免費 Wi-Fi
  • 電話

餐飲

  • 免費樽裝水

更多禮遇

  • 每日清潔服務
  • 房內夾萬 (可放手提電腦)
  • 可提供相連客房
  • 經外側走廊出入

特色

SPA

店內 SPA 設有 13 間護理室,某些可供兩人同時使用。服務項目包括深層組織按摩、熱石按摩、運動按摩及瑞典式按摩。SPA 設有桑拿、熱水浴缸及蒸氣室。住宿提供各式護理療程,其中包括芳香療法及水療。SPA 天天開放。

餐飲

SPOON - 此餐廳為你提供多國菜,並供應早餐、午餐及晚餐。
TAPAZ - 此家庭餐廳專門提供多國菜,並僅供應晚餐。天天營業。
SIENA - 這餐廳為你提供意大利菜,並只供應晚餐)。
LE CHIQUE - 這高級餐廳為你提供墨西哥菜,並只供應晚餐。必須預先訂座。於指定日期營業。
ZAVAZ - 這餐廳為你提供加勒比菜,並供應早餐、午餐及晚餐。天天營業。

獎項及聯盟

住宿通過環保認證
此住宿已參加EarthCheck,該計劃旨在衡量住宿對下列一個或多個方面的貢獻:環保、社區、文化遺產、本地經濟。

收費及政策

可選額外設施服務費用

  • 提供區內接駁車購物中心接駁車服務 (另外收費)
  • 可安排延遲退房,但需額外支付費用 (視乎供應情況而定)

小童及加床

  • 可提供托兒服務,費用另計

政策

住宿設有相連房/相鄰房,但需視乎供應情況而定,住客可致電預訂確認中的電話號碼向住宿提出要求。
只有已辦理入住手續的住客方可進入客房。
此住宿沒有升降機。
店內保安設備包括滅火筒、煙霧探測器、保安系統、急救箱及窗花,讓住客安心放心。
此住宿接受信用卡、扣帳卡及現金等付款方式。
接受以下信用卡:Visa、Mastercard、American Express

其他名稱

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

常見問題

我可否免費取消里維埃拉瑪雅棕櫚海灘全包度假村及水療中心的預訂,並獲發全額退款?

可以。里維埃拉瑪雅棕櫚海灘全包度假村及水療中心在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房,你可因應住宿的取消預訂政策,最遲於登記入住前幾日取消預訂即可。有關具體條款及細則,請務必參閱此住宿的取消預訂政策。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心是否設有泳池?

是的,此住宿設有6 個室外泳池及兒童泳池。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心是否允許寵物入住?

很抱歉,恕不准攜帶寵物及輔助動物入住。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心是否設有店內泊車位?

是的,此住宿設有免費自助泊車服務。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心的登記入住及退房時間為何?

登記入住開始時間:15:00;登記入住結束時間:0:00。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心店內與附近有什麼好玩?

你可享受划橡皮艇、浮潛及排球等店內活動的樂趣,並到店內網球場精進球技。店內其他休閒康樂節目包括健身班、排球及瑜伽班。你可享用 SPA 服務,於熱水浴缸中療癒五感,又或在 6 個室外泳池中任選一個暢泳。里維埃拉瑪雅棕櫚海灘全包度假村及水療中心亦備有3 間池中酒吧、3 間池畔酒吧、全日開放健身俱樂部、桑拿、電子遊戲室及花園。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心內或附近是否設有餐廳?

是的,店內有 6 間餐廳,坐擁多國菜。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心的客房是否配備私人熱水浴缸?

是的,每間客房均配備室內私人熱水浴缸。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心是否設有戶外私人空間?

是的,每間客房都配備陽台或庭院連傢俬。

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心附近區域有何特色?

里維埃拉瑪雅棕櫚海灘全包度假村及水療中心位於海濱,短短 1 分鐘步程即達彼譚皮治灣。

Palmar Beach Resort and Spa Riviera Maya All-Inclusive的評價

評價

7.4

不錯

8.6/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 完美

Antonio (7 晚家庭旅程)
Hotels.com 真實旅客評價

6/10 不錯

O
Jennifer (7 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Lots of pools.
Brittany Terri (5 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

Beach is not clear water and lots of weeds in the water and not any entertainment in the night.
Samandeep Singh (7 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

Beautiful resort and amazing staff (they were the highlight). Our favorite was the cabanas on the beach. Under new ownership with renos underway so lowlight was loud construction one night until 2 am and no running water on our departure day at 5:30 am (no shower before long travel day). There were no 'heads up' about these. Got called daily about meeting with sales person for excursions, etc, despite being very clear we weren't interested. Beach is very rocky (big rocks) and lots of seaweed at times. Overall, trip was good, but probably would try som
Chad (7 晚行程)
Expedia 真實旅客評價

10/10 完美

This was our very first family vacation with our 2 kids. Everything was amazing. The food at every restaurant was incredible, the staff were all amazing. The waiter Alma was our favorite, she was always brining drinks, telling us about Mexico. The property was clean, the kids side pool does need to be renovated but our kids were in there for hours every day. Highly recommend!!!
Melina (7 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Benjamin (5 晚行程)
Expedia 真實旅客評價

8/10 很好

The food was average as far as variations which would be okay for a short stay, but it became monotonous after a few dinners and lunches. The rooms and property were VERY clean. The beach is not great. Lots of seaweed, rocky and murky. Beach beds are nice, it just not a swimable beach and there is no where to walk along the beach as it is blocked off about a 1/2 mile down with walls and no sand. Every staff member was amazing and got us anything we needed. Great for a short stay as long as you don't want to get in the ocean water from the beach.
Emily (9 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

The hotel was well maintained and staff were mostly all really friendly and professional. The atmosphere was great and we never felt like the hotel was jammed. The food was amazing and the pop-up stands for lunch was great. Even the buffet for breakfast and lunch was great. But some guests were there to party and they kept me and my two kids up a few nights. Maybe ensuring that adults are not in a room next to someone with kids could be helpful. The expeditions offered at the hotel are way too expensive. Expediation offered them and they were affordable. The guy offering Kayak time is not telling you at first that you need to pay and then he refused our money in front of everyone. If you choose this hotel, plan for a shuttle to and from the airport. It is not provided in the package nor mentioned.
Véronique (5 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

We had a wonderful time at the Palmar Beach resort, formally named the Azul Beach Resort. The food was the best part, with 5 or 6 dining options. We had some amazing meals and amazing service. The name a few people that helped us at the restaurants and around the hotel: Javier, Mateo from the main dinning room, can't remember the name. Jesus, Angel from Al Forno the pizza and service was amazing and enjoyed eating and talking with them everyday! Mannanuel, Cruz and a taller guy helped us and 2 different locations for dinner and were absolutely amazing team. Really grateful for them all. We spilt drinks each night, had to reorder do to kids not likely they food choices and we got no issues or push back, just quick happy service. Thank you guys!! Around the hotel we had Emir and Bettyna help us most and really made us feel taken care of. The house keeping was good. No complaint on their work, our only issue was they didn't come at the same time each day, so we never knew when to expect. The service staff spoke very little english which made it hard to communicate any requests, like more towels or water. Lastly we needed an extra bed for our room and had to ask 10 times over 8 hours (through the main desk, operator on the room, bell boy, and a housekeeper). at 9 pm I went up to the front desk crying I was so tired before we finally got our 5th bed for 5 people. So that sucked. But it was all uphill from that moment. Great time overall. Safe, quiet, clean and fun!
Kent (6 晚家庭旅程)
Expedia 真實旅客評價

8/10 很好

Was really nice. Everything was clean food was good. We had no problem waking up and getting chairs right by the pool. Place was pretty empty but nice and quiet . Just was hoping for some adult intertainnment (bands/music for the evening.
Larry gene (9 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

Many dining options, and many pools and activities to do.
Tammy (6 晚浪漫旅程)
Expedia 真實旅客評價

8/10 很好

The staff is very friendly and attentive. The food quality is very good.
Erik (4 晚行程)
Expedia 真實旅客評價

10/10 完美

We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!
Jill (7 晚行程)
Expedia 真實旅客評價

8/10 很好

Kelly (7 晚行程)
Hotels.com 真實旅客評價

6/10 不錯

Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on
Bruce (7 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

Small No hot water Service was very good
Giovanni (6 晚行程)
Hotels.com 真實旅客評價

8/10 很好

All the staff was great, very attentive and respectful, and always greeted with a smile. Dealing with no hot water for the first half of our trip was frustrating especially coming from the airport and wanting to have a nice warm bath. We traveled with a one year old and she also had to shower with very cold water which she cried about. Other than that, everything else was great.
Ofelia (8 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

This property recently changed ownership so they are still getting it up and running. We had the option of 2 restaurants each night to choose from. The food was excellent, and some of the best food I've had in Mexico. My biggest complaint is the lack of hot water. 10 of us went on this trip together (3 families), and none of the rooms that any of us occupied had hot water. This meant only cold showers for our whole vacation. In addition, the pool water was actually very cold as well (probably more related to the time of year we visited; most days were in the low to mid 80's. The room was nicely equipped with a large jacuzzi tub near the balcony, but again, it only had cold water so was essentially unusable. The facility itself was quite quiet and there were few other guests which we actually really enjoyed. It meant poolside service was pretty fast and no wait times to get into any restaurants. Waiting time for food in restaurants was pretty variable. The seafood restaurant had excellent food but expect to spend about 3 hours going out for dinner. We had waits of sometimes 90 minutes to receive or dinner items. However, when the food did arrive, it was always excellent. The service at the other restaurants was faster than the seafood restaurant but still on the slower side. All in all, despite no hot water in any of the rooms, we did enjoy our vacation. I think once they finish renovations and complete the closed coffee shop/restaurants this will be a great resort.
marcel (5 晚友伴旅程)
Expedia 真實旅客評價

6/10 不錯

Jennifer (7 晚行程)
Expedia 真實旅客評價

8/10 很好

Jacqueline (7 晚行程)
Expedia 真實旅客評價

8/10 很好

8 晚商務旅程
Hotels.com 真實旅客評價

2/10 欠佳

No me gusto nada solo el servisio de los translators el hotel estaba bacon y sin cerbicios la carta de los cuatro restaurants que Brian uno casa dia era la misma todos los Dias sin contact que cambiaron de compania y haste el hombre del hotel y no tinier on la desencia de informations
Dayanne Oliva (6 晚行程)
Expedia 真實旅客評價

4/10 一般

Cuando llegue a el hotel. Su nombre había cambiado y ya no era un hotel 4 diamante. No había buffet. Solo había un solo restaurant y el menú desayuno y almuerzo era el mismo todos los días. Solo un día hubo show. En la semana no hubo ninguna recreación ni de día ni de noche. Ni música. Total aburrimiento. Me siento estafada. Mis peores vacaciones. Solo puedo decir que los trabajadores que nos atendieron en el restaurant nos trataron super bien. Hicieron todo su esfuerzo porque el cumpleaños de mi esposo fuera agradable. Espero una compensación para mí
Tatiana (6 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

The restaurants are not open regularly, the Mexican food is the worst I've had, and there are strong sewage smells outside the buffet and at other locations. The pool outside of my room was often filthy, and we did not go in. I booked and paid for 10 rooms, but I personally received a room that reeked of paint and chemicals and never had hot water. While we had a good time, it was despite rather than becuase of the resort.
Kristy Ann (8 晚浪漫旅程)
Expedia 真實旅客評價