我可否免費取消Zerohotel酒店的預訂，並獲發全額退款？

可以。Zerohotel酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

Zerohotel酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Zerohotel酒店是否設有店內泊車位？

是的。泊車位也許數量有限。

Zerohotel酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 CLP85000。

Zerohotel酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快退房服務。

Zerohotel酒店是否附設娛樂場？

否，此酒店不設娛樂場，但比利亞德爾馬賭場 (12 分鐘車程外) 就在附近。

Zerohotel酒店店內與附近有什麼好玩？

歡迎暢玩踩單車、潛水及滑浪/趴板等附近活動。你可充分善用電子遊戲室及花園等其他設施/服務。

Zerohotel酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

Zerohotel酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

Zerohotel酒店附近區域有何特色？

從Zerohotel酒店出發，短短 9 分鐘步程可到普耶托站，4 分鐘步程即達南斯拉夫大道。

法爾巴拉索Zerohotel酒店優惠

Q: Zerohotel酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: Zerohotel酒店是否設有店內泊車位？

是的。泊車位也許數量有限。

Q: Zerohotel酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

Q: Zerohotel酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

10/10 完美

2025 年 4 月 16 日

Outstanding views

This is an amazing, cozy, and beautiful place. The views are outstanding!! The staff was very kind.

Amanda (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 12 日

We loved this hotel. Part hotel, part B&B. The staff was so helpful & welcoming, the views amazing, the breakfast delicious. In the middle of the old quarter and easy walk to excellent food.

Douglas (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 7 日

In the heart of one of the most picturesque areas of the city this hotel is a perfect base to explore. Easy walking to dinner and shopping. Quiet and the staff is wonderful. Thank you!

Eric (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 14 日

Struttura collocata probabilmente nella zona più bella di Valparaiso. Ottimo confort

Mario (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 12 月 23 日

We stayed here two nights. We are Americans used to boring, run-of-the-mill hotels with no character and neutral staff who don’t like the guests. This was a lovely break from our norm. Everyone was super friendly, desirous to make our stay happy and give recommendations. The ceilings were super high in our room overlooking the bay, with a chandelier and lovely paint color. It felt like being in an early 1900’s great house. They have a gardener who comes to create gorgeous flowers and trees over 3 different terraces where you can go sit outside to eat or sip wine at sunset. The area in general is like the rest of Valparaiso with some dirt and grunge, but stepping into this hotel was like a most lovely sanctuary. Highly recommend. They lock the gate getting in and out and recognize you by face so there is no fear of random people coming off the street. This may be normal in South America but we noted it as the whole place felt and seemed very secure. They helped us get a taxi for our trip to the vineyards as well, which was nice.

Dorothy (2 晚行程)

Expedia 真實旅客評價

6/10 不錯

2024 年 12 月 11 日

Period property in a good location for exploring Valparaiso. Positives- The place has character, a very comfortable bed and decent breakfast. Negatives- There is a $20 USD charge for parking, which was only disclosed after booking. The hotel said the charge was due to limited parking spaces but there were spaces available on the street. The parking charge should be disclosed before booking, not after. - Hotel should inform guests not to put paper in the toilet as it got blocked! - The shower takes a long time to warm up and the water drains very slowly and also gets blocked. - Could be cleaner too.

Navdeep (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 9 日

Room was rather basic, no elevator but common area ver nice and beautiful garden patio

2 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2024 年 11 月 26 日

Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!

2 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2024 年 11 月 19 日

Adrian (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 11 月 18 日

It was great! All the staff were friendly and helpful, especially Matt!

Thomas (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 11 月 12 日

Perfect place

The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe. The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.

Jennifer (2 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 11 月 4 日

Personalized service in a great location. Lovely outdoor space and breakfast. Room was spacious and beds were comfortable. Overall great stay. One area for improvement was the rug in our room. Stains and large pull in the rug made it appear less clean in comparison to other areas of the property.

Michelle (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 10 月 21 日

Perfect

Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.

Michael (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 10 月 6 日

Beautiful room, fantastic view, nice breakfast

Kathleen (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 10 月 5 日

Beautiful views and charming hotel.

Brandt (2 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 3 月 15 日

Wanda (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 2 月 11 日

Great neighborhood

Robert (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 2 月 4 日

Very nice boutique hotel

A really beautiful small boutique-style hotel. Incredibly beautiful views from the room's window and the hotel's terrace. Nice staff and good service. Attractions of Cerro Alegre and the Valparaiso city center and port nearby.

Raino (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 2 月 1 日

margaret (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 1 月 22 日

Amazing hotel in Valparaiso

This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso

Lauren (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 11 月 24 日

Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.

Deborah (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 11 月 20 日

John (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 10 月 6 日

Csaba (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 8 月 1 日

Salim (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2023 年 3 月 5 日

Not as advertised.

Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.

3 晚友伴旅程

Hotels.com 真實旅客評價

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常見問題

我可否免費取消Zerohotel酒店的預訂，並獲發全額退款？

Zerohotel酒店是否允許寵物入住？

Zerohotel酒店是否設有店內泊車位？

Zerohotel酒店是否有提供機場接駁車服務？

Zerohotel酒店的登記入住及退房時間為何？

Zerohotel酒店是否附設娛樂場？

Zerohotel酒店店內與附近有什麼好玩？

Zerohotel酒店內或附近是否設有餐廳？

Zerohotel酒店的客房是否配備私人熱水浴缸？

Zerohotel酒店附近區域有何特色？

評價

Zerohotel酒店的評價

完美