Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Learn more
Feedback

Comfort Hotel Kumamoto Shinshigai

3.0 star property
Hotel convenient to Kumamoto Castle

Choose dates to view prices

In the heart of Chuo Ward, Comfort Hotel Kumamoto Shinshigai offers a warm welcome with its free breakfast buffet and convenient dry cleaning services. Connect to WiFi, grab a drink from the water dispenser or vending machine, and enjoy luggage storage for your convenience. The multilingual staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Standard Twin Room, 2 Twin Beds, Non Smoking | Premium bedding, desk, blackout drapes, soundproofing

Standard Twin Room, 2 Twin Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
Soundproofed rooms
Air conditioning
Heating
Blackout drapes/curtains
Crib/infant bed
Premium bedding
  • Sleeps 4
  • 2 Twin Beds

Similar properties

River View Fourth Non-smoking | In-room safe, desk, free WiFi, bed sheets

HOTEL MYSTAYS Kumamoto Riverside

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
8.0 out of 10, Very Good, 746 reviews
$40 nightly
The price is $45
Nov 24 - Nov 25
HOTEL MYSTAYS Kumamoto Riverside
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
2-10 Shinshigai, Kumamoto, Kumamoto-ken, 860-0803

What's nearby

  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto City Hall - 6 min walk - 0.5 km
  • Kumamoto-jo Hall - 6 min walk - 0.5 km
  • Kumamoto Castle - 10 min walk - 0.8 km
  • Kumamoto Station Tourist Information Center - 3 min drive - 2.0 km

Getting around

  • Kumamoto Airport (KMJ) - 54 min drive
  • Kumamoto Minami Station - 5 min drive
  • Fujisakigumae station - 17 min walk
  • Kumamoto Station - 26 min walk
  • Suidocho Tram Stop - 11 min walk

Restaurants

  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬1 min walk
  • ‪にぼらや 西銀座通り店 - ‬1 min walk
  • ‪味ひときれ - ‬1 min walk
  • ‪相撲寿司大砲部屋 - ‬1 min walk
  • ‪パーラーヒバリ - ‬1 min walk

About this property

Comfort Hotel Kumamoto Shinshigai

When you stay at Comfort Hotel Kumamoto Shinshigai, you'll be within a 15-minute walk of Kumamoto-jo Hall and Kumamoto Castle. Free perks include WiFi, wired internet, and buffet breakfast daily between 6:30 AM and 9:30 AM. The property is just a short walk to public transportation: Suidocho Tram Stop is 11 minutes away.

At a glance

DONE

Hotel size

    • 157 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-in available
    • Early check-in subject to availability
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1200 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Shared microwave
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for JPY 1100.0 per night

Parking

  • Self parking costs JPY 1200 per night

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Hotel Kumamoto Shinshigai
Comfort Hotel Shinshigai
Comfort Kumamoto Shinshigai
Comfort Shinshigai
Comfort Kumamoto Shinshigai
Comfort Hotel Kumamoto Shinshigai Hotel
Comfort Hotel Kumamoto Shinshigai Kumamoto
Comfort Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

Does Comfort Hotel Kumamoto Shinshigai offer free cancellation for a full refund?

Yes, Comfort Hotel Kumamoto Shinshigai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Comfort Hotel Kumamoto Shinshigai?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Hotel Kumamoto Shinshigai?

Yes. Self parking costs JPY 1200 per night.

What are the check-in and check-out times at Comfort Hotel Kumamoto Shinshigai?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.

Does Comfort Hotel Kumamoto Shinshigai have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Comfort Hotel Kumamoto Shinshigai like?

Comfort Hotel Kumamoto Shinshigai is a short 5-minute walk from Kumamoto-jo Hall and 13 minutes' walk from Kumamoto Castle.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Comfort Hotel Kumamoto Shinshigai Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Good location Nice service
CHIH YUAN, 1-night trip

10/10 Exceptional

Convent to pedestrian mall, and trams

So easy to get to from the train station on the tram. Use the tram to go to other locations. Room comfortable, in proportion to other Japanese hotels, as expected from descriptions. Breakfast plentiful with a variety of typical Japanese offerings. Great variety of breads. The mall has a variety of stores / very comfortable location for those on foot. WiFi reliable.

10/10 Exceptional

Excellent.

Chambre propre et assez grande. Hôtel bien placé, proche d’un arrêt de tramway et surtout du château. Une shotengai à proximité pour le shopping et les restos.
Lionel, 3-night trip

10/10 Exceptional

朝ごはんがよい
HIROAKI, 1-night trip

10/10 Exceptional

シングルの部屋だったがベッドが大きくて良かった。部屋の照明も明るく良かった。朝食のバイキング料理も色々あり美味しく食べられて満足した。
Kouji, 1-night trip

8/10 Very good

アーケードの途中にあり、とても便利。
Seiki, 1-night trip

6/10 Good

Toilet is too tiny to fit one person if you’re a little bit big. Check out time is 10am, while the other comparable hotels I stay in Kumamoto is 11am.
Fan, 2-night trip

6/10 Good

房間廁所有蚊滋，自助早餐款式少，好處樓下有Lawson，周圍方便飲食
Mei Heung, 2-night trip

8/10 Very good

以前から使わせてもらってますが チェックイン等が対面でなくなった分 年配者には難しく感じる事もありましたが 一度やれば逆に便利だと思いました。 これからも利用させてもらいます。
yoichi, 1-night trip

8/10 Very good

깔끔한 호텔

호텔 위치가 훌륭하고, 조식도 간단하지만 깔끔하고 맛있네요.
1-night trip

4/10 Fair

早餐食品差，服務員完全不懂英語及普通話，床褥太軟，房間沒有任何支裝水供應。
Lai Siu Flora, 1-night trip

8/10 Very good

アメニティについて

アメニティに化粧水、乳液が無くて残念でした。（国内旅行だと持ち歩かないのでホテルのをあてにしていました） エコなのかなとも思いましたが。
YUMI, 1-night trip

10/10 Exceptional

地點超好

地點非常好，旁邊有大型停車場，票卡給櫃枱可以以一千二百日元停一晚，走路到熊本城不到十分鐘，附近有櫻町購物中心，上通下通銀座通等購物的地方，地點很讚。
Siu fung, 2-night trip

8/10 Very good

コスパもよく朝食も美味しいです、また利用したいです(^^)
Shingo, 1-night trip

4/10 Fair

2泊滞在。シャワーの湯量が少ない。枕低すぎ。お茶を溶かすマドラーがない。一日目スリッパ無し。夜中騒音。エアコン温度管理不可。朝食種類が少ない。おしぼりが無い。 ヘヤードライヤーが強いのは良かった。駐車場の案内が敷地内セルフとなっていたが、実際は隣の提携駐車場セルフなので混乱した。
Masato, 2-night trip

8/10 Very good

いい感じ
Shuqiong, 2-night trip

6/10 Good

位置很好

地點非常好, 又夠集中, 但是冷氣不夠, 有點熱
Ho Nam, 2-night trip

8/10 Very good

街のど真ん中に位置仕立ても便利。部屋も綺麗で良いホテルでした。
Yasunari, 1-night trip

8/10 Very good

中心街から近くてべんさ
Daiju, 1-night trip

10/10 Exceptional

総合的にコスパが良い
Toshiji, 3-night trip

10/10 Exceptional

前日の東横インよりも良かった。

桜町バスターミナルから徒歩圏内でひじょうに便利。部屋は値段相当、大きな不満無し。無料の朝食は期待していなかったが、パンが美味しく、意外と良かった。チェックアウト後に預ける荷物は、受付では無く、備え付けのロッカールームに自分で出し入れする点もむしろ自由度が効いて良かった。値段の近い前日泊まった東横インよりもこちらの方を評価する。
RYUJI, 1-night trip

8/10 Very good

立地がよい
Yuki, 2-night trip

10/10 Exceptional

乾淨又方便

方便購物，乾凈
KUNMING, 1-night trip

10/10 Exceptional

We are from US. This hotel’s room is simple but it has everything you need and it is very clean! I have stayed in higher star hotels in US and we don’t get the cleanliness and service and we still tipped even when the service at the US hotel was non existent. In Japan, no tipping and we get great service. The free breakfast at Comfort Hotel was good too.
duon, 3-night trip

8/10 Very good

불투명한 창문이 단점

창문이 불투명이라 밖을 내다볼 수가 없어서 너무 답답했어요. 근데 위치는 최고에요. 호텔 바로 아래 1층에 유명한 말고기 전문점 스가노야가 있고, 사쿠라마치 버스터미널이 걸어서 3분 거리에요. 하지만 저처럼 밖에 환경이 어떻든 일단 내다봐야하는 사람에겐 창문이 불투명한게 너무 큰 단점이에요.
HYEMI, 4-night trip