Myself and my partner stayed for two nights, the grounds beautiful and the apartment was very clean and tidy. We had only one encounter with staff here and this was during check in, they were friendly and informative and even opted us in for their text message service which keeps you up to date with activities going on during your stay.
The downside was that some of the facilities that were offered on hotels.com were not actually available during our stay, which was quite misleading and a bit disappointing, which meant for adults there isn’t a lot to do. It is also situated well out of the way, with no restaurants, pubs, or even towns within walking distance, it is really quite out of the way. We would have perhaps booked elsewhere had we known that some facilities were unavailable during our stay, our booking was also nonrefundable so we weren’t able to cancel.
Overall, I would absolutely stay again providing that all facilities are open for use, I feel we only had half of the experience we would have had otherwise - a great stay for families.