Very nice resort with great food and fabulous beach. All ruined by the worst service ever. All staff were rude, arrogant, and lacked proper training/manners.
Charbel
Charbel (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月7日
真實旅客
7 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2025年1月7日
Deixa a desejar
Alimentação deixou a desejar e a maioria dos funcionários estavam de mau humor sempre.
Paulo Cezar
Paulo Cezar (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Brenda Nicole
Brenda Nicole (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月22日
Friendly staff creating welcoming atmosphere, going extra mile. We had relaxing one of the best vacations, consistent with Ambar.
Larisa A
Larisa A (7 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年12月20日
Jeff
Jeff (11 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
I enjoyed this All-Inclusive resort. This was the perfect destination for me and my family. The workers were all very nice and provided excellent service.
Fausto
Fausto (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月20日
We very much enjoyed the restaurants (except Maiko due to the odor and upset stomach it caused my husband) and the massages from the spa (Naomi and Dhalisa were incredible). Our rooms were great and the room service staff was excellent - they were very friendly and attentive. We stayed in room 67217 and our front desk person on the ground level who helped us make all of our reservations was phenomenal. Unfortunately, did not get his name. However, the buffet was limited and the ordeal to find pool chairs/beach chairs was hectic. We did get into an argument over reserving pool all morning for people not to show up until the afternoon. They should really enforce some sort of rule around this because it made the experience of lounging quite stressful at times. Not the whole time, but for most, we felt as though the pool bar staff wasn’t as attentive and would sometimes ignore you - something we’ve never experienced at any of the other resorts we’ve been to. Overall, it was a good experience but we likely won’t be returning or recommending to others.
Paula Marri
Paula Marri (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月19日
Honestly such an amazing property with amazing staff! I can’t say enough things about the hospitality of the staff.
Bamnet
Bamnet (6 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月17日
We really enjoyed our time at Bahia Principe Luxury Ambar. The facilities and amenities are great, including offering daily events. The restaurants on site are good too with great staff and service (although the meals can be a bit slow). Beach and pool were well-kept.
The rooms were not up to standard of a 5-star resort, but we really appreciated how timely and responsive housekeeping was and is. The food is also decent and what you'd expect at a resort, but not phenomenal.
Michelle
Michelle (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月16日
Very good
Alexander
Alexander (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月16日
Overall the experience was great! Lots of food options, loves the swim out room and entertainment.
Things we didn’t like were people left their towels at the pool/beach so hard to get a chair. We feel like the staff should pick anything left each night and enforce a rule. That’s a big turn off for us. The beds were absolutely stiff as a board and not comfortable at all.
Service, food, staff were very friendly and clean resort. Lots of food options!!!
Erin
Erin (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月16日
The property was 10/10
My'ona
My'ona (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月15日
Amber
Amber (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月15日
Marco
Marco (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年12月15日
Kathleen I
Kathleen I (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Very good place for short vacation
GEORGE
GEORGE (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月14日
Geysa
Geysa (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月13日
Marlena E
Marlena E (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月13日
Each building here has its own conceirge. We had the pleasure of having Candy as ours for most of the trip. She couldnt have made our trip any more special. The staff all around the resort were friendly and warm. A little hard to get a drink, suggest bringing your own larger cup to save trips to the bar. Also, the food was not the best but we did not go on vacation for the food, just dont expect an amazing dining experience.
Robert
Robert (6 晚浪漫旅程)
Orbitz 真實旅客評價
6/10 不錯
2024年12月13日
Very rude staff upon check in. Zero assistance from staff gathering information on paid for excursion questions. The app is an absolute joke. Forced to make reservations for dinners with limited times available was inconvenient. The restaurants had less than average quality food, in fact they were horrible. The best place to eat was the main buffet but who wants to eat at a buffet all the time. Getting beach towels and returning them was a joke because of staff and computer issues. Getting any assistance from the concierge was impossible especially for luggage pickup and transportation because communication and teamwork between departments was non existent. The grounds and landscaping was beautiful and many staff were exceptional. No way will return because it is not a real 5 star experience. 3 stars at best.
Gail
Gail (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月12日
Food was very good Do book the ala carte restaurants. Check in and out were smooth. Signing up for tennis, kayak, catamaran suited our needs. Issue with water pressure one morning. Staff was very pleasant and helpful.