Propiedad en remodelacion, hay que tomarlo en cuenta ya que no todo esta disponible al 100 pero en general todo bien
Carlos
Carlos (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月2日
No la recomiendo
Diocles
Diocles (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月7日
No regresaria
La estancia excelente. Alimentos buena. Recepción mala cuando hay problemas. Albercas exelentes. Atenciones de personal excelente.
Julio
Julio (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月20日
It was nice hotel, breakfast variety was limited. Beach had a lot of seaweed.
Jenny
Jenny (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月16日
We booked this hotel based on the amenities it listed. We have a lot of teens and wanted a hotel with lots of activities. After staying there, here is my take on the resort. Good & Bad.1.Food was really good. Try the Estilo Baja fish tacos. 2.There were parts under construction, but did not affect us. 3.There was no acutal sports bar/pool tables as advertised. Bar was part of the Lobby & closed at midnight, but looks like one is under way this Fall. 4.They had live music every night in the Lobby, but everything quiets down at 11pm. We were able to hang out in the Lobby to wee hours & nothing was said to us. That part was fun. 6.Adult pool was always empty. 7.The family pool had live music & activities until 4pm. 8.There is no pool exit on the side of the bar & restrooms. Had to exit on the opposite side & walk all the way around to get to the restrooms. 9.Towel rack is only on one side of the pool. Suggest there should be one on each side of the pool. 10.The area around the pool is very slippery, so do not run, walk cautiously. Saw one person fall flat on his back and hit his head. 11.The bikes must be reserved to ride to the Cenotes only. Its not to ride around the property. 12.I never saw the game room open. 13.Must see the Cenotes on the other side of the bridge at the beach. There is a board for jumping, but it is deep. 14.Felt the "things to do" was not as listed. 15. Lots of mosquitos due to the stand still pond outside the rooms. Overall, it was a beautiful experience.
Romilio
Romilio (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月14日
Everything was good except for the air conditioning. It was hot and air conditioning weren’t working in some of our rooms.
Deanna
Deanna (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月14日
Eloy
Eloy (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月25日
Muy padre, pero las camas fatales
Cristy
Cristy (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月6日
Ulises Alain
Ulises Alain (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月3日
Pésimo servicio del personal de recepción una decepción, sin atención, sin respuesta, sin empatía al cliente LA PEOR EXPERIENCIA QUE HE TENIDO
Ernesto
Ernesto (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月30日
The staff is amazing there. The only thing I will say is don’t take the shopping tour you will get held hostage at a jewelry store for an hour. Also men must wear sleeve shirts tanks are not allowed in any of the restaurants. These are things we weren’t told nor posted anywhere when booking.
Amy
Amy (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月28日
Todo resultó excelente. El personal muy atencioso, servicial, amable. Instalaciones de primera. La comida muy rica. detalles que mejoraría: el personal que encuentras limpiando o haciendo otras cosa en pasillos no sabe donde están los kayacs, el paseo por cenotes, qué restaurante está abierto, horarios etc. entonces tengo que ir hasta el lobby? Sugiero capacitarlos para que puedan dar referencias, O situar letreros o mapas para saber. Pero 10/10
MIGUEL
MIGUEL (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年4月24日
Jeremy
Jeremy (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年4月19日
Very spacious never had to wait for dining. Staff was exceptional
doreen
doreen (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月7日
Maria Agustina
Maria Agustina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月5日
Excelente hotel , empleados muy amables, limpio.
La comida del buffet puede ser mejor..
Los restaurantes a la carta excelente
Dr. Guillermo
Dr. Guillermo (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年4月4日
It was good, but I think it needs more options for food, specially lunch and dinner. It is a quiet hotel , very family friendly. Overall, it was good .
rony
rony (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月31日
Gabriel
Gabriel (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月24日
The staff is great! The property is clean despite construction. It is very noisy when you want to sit by the pool and relax.
Marie
Marie (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月25日
The staff was very accommodating the dining areas were flexible for a rather large group. The complex blended in with the surroundings very well.
Dean
Dean (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月10日
Senotes on site were amazing and activities were fun. Close to Playa Del Carmen for fun day trips. Staff was super friendly.
Debbie
Debbie (8 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年1月15日
The flowing river is beautiful. The resort is in renovation mode which is good because it is starting to need repairs.
Doug
Doug (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月15日
The property has a great layout, excellent beach area and lagoon.OMG the lagoon was by far the best part of our vacation.