This was one of the worst hotels I’ve ever stayed at considering it has a lot of stars. I really don’t know how we needed a rollaway bed for our room. For three hours they told us they would bring us one then we saw one in the hallway by the front desk and they said oh yeah if you want that, you can take that one up so we had to get our own bed and push the basket of linens to our room. The lady at the front desk also gave us the wrong room and was booked out of the rooms that we did book. And lastly, I took the kids to the pool where the guy started dumping chemicals in the pool while my kids were in it and the hot tub was broken and had all of these cords and pipes and things coming out of them so I told my kids it’s time to go. We are not staying And there was hair on the bed and trash under the bed. And the bathroom seemed very dirty.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 2 日
Room was clean,
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Everything was great! Staff was super friendly I needed a few things and everytime I asked for them they never hesitated and was super happy to help!
Sarah
Sarah (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 26 日
Good service but Room vent
JenHo
JenHo (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Nice Holiday Inn Express
Hotel and room were very clean, which is the most important thing to me. Amenities were as expected this this hotel. Breakfast was OK but did the job for one day. Would stay here again!
Lance
Lance (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Michael
Michael (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 18 日
Kyra
Kyra (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 15 日
Carmen
Carmen (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 13 日
Deceiving
We asked multiple times about do they have a Jacuzzi, and that was only reason why we chose this hotel. And knew that Jacuzzi was not working but didn’t tell us that so that’s very deceiving. Lies never again coming back to this hotel. We said we are going to pay in cash. And they they only need my credit card for essentials and that was another lie. Nothing but disappointment
Sheldon
Sheldon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Carl
Carl (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 10 日
Brientha
Brientha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Wonderful stay
Convenient location with excellent shopping and dining close by. Clean, comfortable and helpful staff.
Andrea
Andrea (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Check in was fast, everything was explained. Pool is good. Breakfast was excellent. Property located in good place.
Igor
Igor (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Nice hotel
Nancy
Nancy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Suzie
Suzie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Great stay. Loved hot breakfast selections. Attentive staff. Clean room.
Christine
Christine (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Nice, clean & bright
We happened to book a weekend with multiple baseball teams in town for a tournament, so the hotel was quite noisy & the pool was packed with screaming kids. Breakfast was nice, but there wasn't enough seating & we had to take our food back to our room. Location right off I-90 made traveling to the Finger Lakes & Buffalo quick & easy.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Eunice
Eunice (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Very comfortable stay
The bed was so comfortable! And everything was very clean. Bathroom was in good working order and clean.
The only drawback to the room was the seethru window shade. No privacy or room darkening curtains.
Everything else was really wonderful!
I used the pool, the hot tub, and had a delicious, protein-filled breakfast.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Fine
Paulette
Paulette (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
david
david (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 8 日
Loosy
I didnt get to stay the room got book and the hotel didnt have a room and i never got my money back.