The resort is beautiful, with great amenities and friendly staff. We stayed for two nights and had some memorable experiences. We especially enjoyed the shell necklace-making session—it was fun, well-guided, and made for a great souvenir. The canoe breakfast was another highlight. The staff were lovely and took me out for a peaceful kayak ride before serving a delicious meal.
That said, a few issues affected our overall stay:
1. Wristband Access Issue: Since we booked two nights separately, we refreshed our wristbands the next morning. They worked at first but stopped functioning after lunch, just before my 4 p.m. photo shoot. We called the front desk but waited about 10 minutes. Thankfully, a passing security guard helped us get in. Housekeeping brought new bands later, but the delay was stressful.
2. Leftover Wine in the Room: I saw a Four Seasons bottle, assumed it was water, and drank it with my medication—only to realize it was leftover wine from a previous guest. Housekeeping apologized, but it was unsettling and should have been caught during cleaning.
3. Food Safety Concern: After the Thursday Polynesian Night, my husband developed severe diarrhea that lasted nearly a week and required a doctor visit. We suspect the food was the cause.