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Serhs Natal Grand Hotel & Resort

5.0 star property
Natal beachfront resort with 6 restaurants and spa

Choose dates to view prices

Photo gallery for Serhs Natal Grand Hotel & Resort

Interior entrance
Reception hall
Aerial view
Premium Suite | Terrace/patio
3 bars/lounges, poolside bar
Located on Via Costeira, Serhs Natal Grand Hotel & Resort is the perfect haven for families. Enjoy a beachfront escape with a poolside bar, shopping on site and multiple dining options including seafood at one of its 5 restaurants. Relax in the spa or get active with fitness classes and volleyball; afterwards unwind in a free cabana or lounge by one of 3 outdoor pools.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
$118 nightly
The total price is $124
Oct 22 - Oct 23
Total with taxes and fees

Why we love this property

Seaside retreat
Free cabanas, towels, and loungers make this resort a perfect beach haven. The oceanfront location promises an unforgettable coastal escape.
Wellness oasis
Daily spa treatments and massages refresh guests at this resort. The sauna, hot tub, and steam room soothe tired bodies.
Art deco beach resort
The luxury resort's art deco architecture creates a stunning beachfront setting. Curated decor and gardens enhance the sophisticated atmosphere.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room with Side Sea View

1 bedroom, minibar, in-room safe, individually decorated

Room with Side Sea View

  • 269 sq ft
  • Partial sea view
  • Sleeps 2

View all photos for Room with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Room with Sea View

  • 247 sq ft
  • Sea view
  • Sleeps 2

View all photos for Quadruple Room Deluxe with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Room Deluxe with Sea View

  • 290 sq ft
  • Sea view
  • Sleeps 4

View all photos for Quadruple Room Deluxe with Side Sea View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Room Deluxe with Side Sea View

  • 290 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Side Sea View

  • 505 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Sea View

  • 409 sq ft
  • Sea view
  • Sleeps 4

View all photos for Double Suite with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite with Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 2

View all photos for Suite Premium with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Premium with Sea View

  • 602 sq ft
  • Sea view
  • Sleeps 2

View all photos for Deluxe Room (Apartamento Prime Lateral Mar)

Deluxe Room (Apartamento Prime Lateral Mar) | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (Apartamento Prime Lateral Mar)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Designer toiletries
Hair dryer
  • 279 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room (Apartamento Prime Frente Mar)

Deluxe Room (Apartamento Prime Frente Mar) | View from room

Deluxe Room (Apartamento Prime Frente Mar)

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Designer toiletries
Hair dryer
  • 279 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room (Apartamento Família Prime Lateral Mar)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Apartamento Família Prime Lateral Mar)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Designer toiletries
Hair dryer
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Apartamento Família Prime Frente Mar

Apartamento Família Prime Frente Mar | 1 bedroom, minibar, in-room safe, individually decorated

Apartamento Família Prime Frente Mar

8.8 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Separate bedroom
Designer toiletries
Hair dryer
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite (Prime Lateral Mar)

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (Prime Lateral Mar)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Sofa bed - double
Separate bedroom
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Prime Frente Mar)

Junior Suite (Prime Frente Mar) | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (Prime Frente Mar)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Sofa bed - double
Separate bedroom
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Exclusive Suite, 1 Bedroom, Private Pool, Beach View | Balcony view

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Dining table
Smart TV
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | View from room

Premium Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial

Suite Presidencial | Balcony view

Suite Presidencial

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 2067 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Exclusive Family

Quarto Exclusive Family | View from room

Quarto Exclusive Family

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Quarto Premium Family

Quarto Premium Family | View from room

Quarto Premium Family

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Presidential with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite Presidential with Sea View

  • 2066 sq ft
  • Sea view
  • Sleeps 2

View all photos for Quadruple Suite Master with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Suite Master with Sea View

  • 452 sq ft
  • Sea view
  • Sleeps 4

View all photos for Quadruple Suite Premium with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Suite Premium with Sea View

  • 602 sq ft
  • Sea view
  • Sleeps 4

Similar properties

Outdoor pool

Wish Natal

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
9.0 out of 10, Wonderful, 643 reviews
$136 nightly
The price is $143
Oct 21 - Oct 22
Total with taxes and fees
Wish Natal
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About the neighborhood

Map
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002

What's nearby

  • Natal Convention Center - 10 min walk - 0.9 km
  • Craft Fair of Ponta Negra - 2 min drive - 2.7 km
  • Morro do Careca - 4 min drive - 4.6 km
  • Ponta Negra Beach - 5 min drive - 5.0 km
  • Federal University of Rio Grande do Norte - 6 min drive - 6.9 km

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
  • Natal Station - 10 min drive
  • Natal Bom Pastor Station - 10 min drive
  • Natal Padre Joao Maria Station - 11 min drive

Restaurants

  • ‪Tapiro Grill - ‬2 min walk
  • ‪Seu Chico Botequim - ‬5 min drive
  • ‪Real Botequim - ‬5 min drive
  • ‪Pitt Burguer - Pastel e Açaí - ‬12 min walk
  • ‪Bar Molhado - ‬2 min walk

About this property

Serhs Natal Grand Hotel & Resort

At Serhs Natal Grand Hotel & Resort, you can hit the beach to retreat to a free cabana or relax in a sun lounger, plus you'll be within a 15-minute drive of Ponta Negra Beach. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Potiguar, one of 6 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 395 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Free beach cabanas
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 13
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Kensho Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Dining

Potiguar - This restaurant serves breakfast, lunch, and dinner.
Marenostrum - This restaurant specializes in seafood and serves dinner only. Open daily.
Tapiro Grill - This steakhouse serves dinner only. Open daily.
Renato Romagnoni - This restaurant serves dinner only. Open daily.
Jangada - This restaurant serves lunch only. Open daily.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pool, spa, & gym (if applicable)

  • Guests under 10 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Also known as

Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal

Frequently asked questions

Is there a pool at Serhs Natal Grand Hotel & Resort?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Serhs Natal Grand Hotel & Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Serhs Natal Grand Hotel & Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Serhs Natal Grand Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Serhs Natal Grand Hotel & Resort and nearby?

Onsite recreation at Serhs Natal Grand Hotel & Resort includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Serhs Natal Grand Hotel & Resort also has 3 bars, an indoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Serhs Natal Grand Hotel & Resort?

Yes, there are 6 onsite restaurants, featuring seafood.

What's the area around Serhs Natal Grand Hotel & Resort like?

Serhs Natal Grand Hotel & Resort is in Via Costeira, a short 9-minute walk from Natal Convention Center.

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Serhs Natal Grand Hotel & Resort Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Bathroom
View
Sea
Shower
Drinks
Toilet

Reviews

10/10 Exceptional

Serhs

Tremendous, 5 star resort They deserve every star
1-night trip

10/10 Exceptional

Stay in Natal

Excellent stay on Júnior Suite sea front. Room perfect. Amenities top. Overall service excellent except on restaurant from 3rd floor where the services could be faster but Mary is someone very helpful and kind so being on vacation the waiting time was not too much a disappointment .
David, 3-night trip

8/10 Very good

Good option in Natal

We stayed there twice. Fist time 4 nights- 1st floor area D. I Didn’t like that area. Close to the kitchen so it was a little warm and smelly. Not in the room though. Good food. Good service. Second time, 1st floor area B. Soo much better. It’s a beautiful hotel.
Ivonne, 4-night trip

8/10 Very good

Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for kids and families. Not so much for couples. My room was amazing! Everything was nice, clean and well maintained.
Camila, 3-night trip

10/10 Exceptional

Excelente resort, quartos maravilhosos, espaçosos, limpeza impecável, bares, restaurantes, piscinas e recreações para as crianças são maravilhosas.
VERLANDYA, 2-night trip

10/10 Exceptional

O lugar é incrível! O quarto é charmoso e aconchegante.
Genilson, 1-night trip

10/10 Exceptional

Equipe maravilhosa e gastronomia incrivel
Marcelo, 3-night trip

6/10 Good

Não vale a pena

Hotel lotado, com serviços limitados
RAIMUNDO A, 2-night trip

10/10 Exceptional

luzia hisae, 4-night trip

10/10 Exceptional

Otimo
jeickson, 1-night trip

10/10 Exceptional

Excelência em todos os sentidos!
Flávia Alves, 3-night trip

10/10 Exceptional

Hotel maravilhoso, boa localização, comida boa, atendimento rápido. Excelente.
LARISSA C, 7-night trip

10/10 Exceptional

Spa maravilhoso! Hotel organizado! Parabéns
Nayra, 2-night trip

8/10 Very good

Ótimo hotel, alguns pontos a melhorar

O hotel é excelente, a equipe de todos os restaurantes, kids ou do atendimento a piscina são excelentes. Algumas ressalvas: 1 - em alguns dias, a limpeza dos corredores de acesso ao quarto deixou a desejar. 2 - falta a piscina principal ser aquecida, por conta do vento, a piscina fica esvaziada e o bar fecha, se fosse aquecida, esse “problema” seria resolvido 3 - para mim o principal, existe um sério problema com o cumprimento da proibição com relação ao tabaco (fumantes) no hotel. Minha família, com nenhum fumante, teve que trocar de quarto por conta do fumo excessivo de algum hospede. As pessoas também fumam na área da piscina grande e em momento nenhum foram alertadas, coibidas, impedidas, mesmo eu tendo reclamado na recepção no ato da necessidade de mudar de quarto, nada foi feito
Antonio, 6-night trip

8/10 Very good

ALL Inclusive deixa a desejar. água e bebidas só a partir das 10 da manhã e comida somente a partir das 11 da manhã. Achei isso horrível. Tomamos café da manhã por volta 7 e as 7:30 já estamos na praia e não conseguimos pedir uma água sequer, somente a partir das 10. Sinceramente, isso é ridículo. A Comida é bem preparada, não é ruim, mas poderia ter mais tempero e sal. O restante é excelente. Os quartos são bons. As piscinas são ótimas. A estrutura da praia é excelente. A parte para crianças é excelente. Tudo é muito bom. Se ajustarem essa questão dos horários para começar o All inclusive vai ficar perfeito, e também temperar mais a comida.
BENHUR, 5-night trip

8/10 Very good

JOSE SERGIO, 5-night trip

6/10 Good

Luiz, 3-night trip

10/10 Exceptional

Muito bom o hotel de maneira geral
Andre, 4-night trip

10/10 Exceptional

NEIDE, 3-night trip

10/10 Exceptional

Thiago, 6-night trip

10/10 Exceptional

Atendimento de primeira, estrutura perfeita, ótima comida e drinks.
wagner, 5-night trip

10/10 Exceptional

Arthur, 2-night trip

8/10 Very good

Denise, 5-night trip

6/10 Good

Estadia sehs

Razoável, tivemos problemas com a comida em um dos restaurantes (estava estragada)
Denise, 1-night trip

10/10 Exceptional

Carlos pedro, 2-night trip