We had the most incredible stay at The Palace Hotel. From arrival to departure, the staff were exceptional. Nothing was too much trouble and they were all very hardworking. The hotel itself is modern, well maintained and impeccably clean. Even when there was a large group staying for a conference, staff were as attentive as any other day. Not one member of staff we came across didn’t smile or say hello. Their level of customer service rivals The Savoy and The Ritz in London.The room was spacious with a well placed balcony where you could watch the sunset. The bathroom amenities were excellent, cruelty free and locally sourced. Housekeeping kept our room spotless and the welcome fruit basket and water were excellent, as was the turn down service with quality chocolate treats. The swimming pool and jacuzzi were also both excellent, with complimentary fruit tea available. Breakfast was a feast with foods from around the world. Again, nothing was too much trouble and staff were attentive while allowing you the freedom to enjoy your meal and the beautiful views. Even when clearing tables, they were balancing entire trays of crockery while folding a tablecloth and were consummately professional the entire time. In the foyer there is a lovely bar and you can relax on any of the sofas or seating areas. Afternoon coffee came with complimentary petit fours and evening cocktails with pretzels. Again, the staff were exceptional. Thank you for such a memorable stay. You’re amazing.