2/10 欠佳
2025年3月28日
Nightmare at Grand Guest
The place appeared very nice but had bed bugs. Yes bed bugs. We saw small brown bugs crawling on the sheets after we got into bed. After close examination we saw them on the boxspring and curtains. The bed was loaded no way the cleaning staff didnt see the bugs. Phoned the night clerk and was told they were out of rooms. When asked if they would find us a room at 2am they said no. Our stay was ruined we packed our travel bags in plastic garbage bags so we could later scan for bugs and to keep strays from investing our car. Instead of immediately refunding our fees hotels.com informed us that it was up to the Grand Guest to release the funds. Luckily they did a day later. Once packed we left Key West for the mainland.


mark
mark (2 晚家庭旅程)
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