Was a bit noisy due to the construction,the shower drain was draining properly and the chester drawer kept rolling open. The balcony door didn't close properly.
Clarence
Clarence (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 20 日
Tyra
Tyra (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
Enjoyable stay
The location was near to the Great House. The grounds were well maintained. The food was excellent in taste and variety.
Rhonda
Rhonda (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Nigussie
Nigussie (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 2 日
Tamieka
Tamieka (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 31 日
The staff at Catalonia were not welcoming at all, the food service host and supervisor were very rude at The Terrace restaurant and it seemed as if everyone had an attitude when you would inquire about something. The rooms were not updated as shown in the picture, the buffet was horrible and had fruit flies all over the fruit, wasn't too many options for people that don't eat pork such as myself. The bathroom in our room was very old, dirty and had to wear slides in the shower because of the condition, water went out on us as we were taking a shower multiple times and some guest we spoke with had no water the entire time. Our experience was horrible the only fun we had was off resort and everyone off resort was kind and friendly. I travel for experience, cleanliness, good food and great customer service and I received None of the above. If I do return to Montego Bay it will not be to the Catalonia and I most certainly would not recommend to anyone else. Upon complaining to the supervisor I never even received an apology for the rude treatment we received, no free services or anything. Never again.
Natasha
Natasha (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Joshua
Joshua (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
The hotel was cool,
Venissa
Venissa (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
No proper room service for towels , shampoo, have to call multiple times
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Lindell
Lindell (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 28 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 24 日
worst Property of Jamaica hands down. Worst
The worst experience i ever had on a international trip .. worst bathroom with molds everywhere.. left the property the next day .. worst communication with staff .. manager dont want to talk .. no refund or even a acknowledgment of bad rooms n service. Worst worst worst place . Save you guys a headache and book somewhere else its not worth it.
Farhan
Farhan (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Great I will recommend 👌
Lauren
Lauren (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
Was a ok hotel
This hotel is very clean and some staff were friendly. The wifi is the worst i have ever seen at a hotel. Whether on the beach or in your hotel room, the connection is bad. The food was not 100% jamaican cusine. The buffet didnt have much variety for breakfast or lunch. Too many flies landing on the buffet food made it unappatizing. The restaurants were similar, some were good some not so much. The beach is not the best as it is mostly shallow water and reefs everywhere that you cannot step on for environmental reasons. The pool was cool and relaxing though. Aslo, you could bareley hear the music playing! The managers kept fighting their staff on keeping music low and not taking proper feedback from guests. This hotel is for people who like quiet and simple experience not for people who like a more lively atmosphere. It was ok overall but not the greatest. Wont be going back.
Desiree
Desiree (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 8 日
Korin
Korin (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
It was wonderful
Christina
Christina (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
The food wasn’t good at all
Jerry
Jerry (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Was worth every dollar
Conrod
Conrod (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Steve in the bar locations is amazing! The guys out front are amazing and friendly. The lifeguards are so great at what they do. And the lady who checked me in was so welcoming. I can’t believe how amazing the staff is.
Annette
Annette (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
Food in the buffet was terrible
Demitiress
Demitiress (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 5 日
Rohan the waiter at the Terrace restaurant was amazing.
The folks at the tour desk were very nice.
Joan the sales representative who try to sell us catalonia hotels package was friendly and knowledgeable.
The food choices was very poor and buffet waitresses mostly poorly trained.
Joan
Joan (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 4 日
Jayme
Jayme (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 4 日
I have been here a few times when it was The Holiday Inn. This was my last time. It's not the same anymore. Entertainment went down big time. Many ofthe staff in used to are no longer there food was meh.