The location was near to the Great House. The grounds were well maintained. The food was excellent in taste and variety.
Rhonda
Rhonda (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Nigussie
Nigussie (7 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 2 日
Tamieka
Tamieka (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 31 日
The staff at Catalonia were not welcoming at all, the food service host and supervisor were very rude at The Terrace restaurant and it seemed as if everyone had an attitude when you would inquire about something. The rooms were not updated as shown in the picture, the buffet was horrible and had fruit flies all over the fruit, wasn't too many options for people that don't eat pork such as myself. The bathroom in our room was very old, dirty and had to wear slides in the shower because of the condition, water went out on us as we were taking a shower multiple times and some guest we spoke with had no water the entire time. Our experience was horrible the only fun we had was off resort and everyone off resort was kind and friendly. I travel for experience, cleanliness, good food and great customer service and I received None of the above. If I do return to Montego Bay it will not be to the Catalonia and I most certainly would not recommend to anyone else. Upon complaining to the supervisor I never even received an apology for the rude treatment we received, no free services or anything. Never again.
Natasha
Natasha (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Joshua
Joshua (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
The hotel was cool,
Venissa
Venissa (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
No proper room service for towels , shampoo, have to call multiple times
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Lindell
Lindell (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 28 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 24 日
worst Property of Jamaica hands down. Worst
The worst experience i ever had on a international trip .. worst bathroom with molds everywhere.. left the property the next day .. worst communication with staff .. manager dont want to talk .. no refund or even a acknowledgment of bad rooms n service. Worst worst worst place . Save you guys a headache and book somewhere else its not worth it.
Farhan
Farhan (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Great I will recommend 👌
Lauren
Lauren (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
Was a ok hotel
This hotel is very clean and some staff were friendly. The wifi is the worst i have ever seen at a hotel. Whether on the beach or in your hotel room, the connection is bad. The food was not 100% jamaican cusine. The buffet didnt have much variety for breakfast or lunch. Too many flies landing on the buffet food made it unappatizing. The restaurants were similar, some were good some not so much. The beach is not the best as it is mostly shallow water and reefs everywhere that you cannot step on for environmental reasons. The pool was cool and relaxing though. Aslo, you could bareley hear the music playing! The managers kept fighting their staff on keeping music low and not taking proper feedback from guests. This hotel is for people who like quiet and simple experience not for people who like a more lively atmosphere. It was ok overall but not the greatest. Wont be going back.
Rooms need a makeover but the pool and private island and beach are fantastic. Was clean but just a bit outdated and run down but we never really spent any time in the room except to sleep.
tracey
tracey (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
vitaliy
vitaliy (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 22 日
Experience it for yourself.
The staff attitudes were amazing, very approachable. Nothing was too difficult for them to help with. It wasn’t a busy period which is great for me. The hotel needs a little more modernisation. You can see construction work going on, which the hotel did not allow to hinder the guests experience. Not much beach space, however it’s a safe space for everyone. Beautiful fishes can be seen in the water, as they swim around you. The food was good, you need to reserve tables at your choice of restaurant. Love the Italian restaurant. Again their service is amazing. Over time I think it can be amongst the 5stars.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Im a repeat customer and i thoroughly love this resort and all the staff have been there forever . Ive never had a negative experience with any of my vacations and have bragged to my and friends about it as well.
Tammy
Tammy (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 15 日
The property is huge. All the staff are very friendly and helpful, and food is plentiful. Lovely beach, the outside is clean and beautiful. Overall, a beautiful property. Just that the people that clean inside the rooms need to spend a little more time cleaning the rooms and bathroom floors also the outside of the tubs, in between the bathroom tiles, just the little things will make a big difference. But I would definitely stay here again.
Glorine
Glorine (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 14 日
This property has SOO MUCH POTENTIAL. It just needs capital/financial backing to do so. The property itself has absolutely stunning views and I do enjoy the open concept across the property. Sadly the buildings are dated and in areas hazardous.The TV's are dated and pixelated. The bathrooms are extremely small/dated. Throughout the bathroom, the room let alone the property you can see the poor maintenance skills with repairs let alone paint jobs. During our stay, they swapped out a refrigeration unit while we were out[don't you think you do that when the room doesn't have anyone checked in?] Electrical outlets broken, loose or not functional in the rooms let alone the property. Dining on the property is extremely challenging. Reservations fill up quickly and there is no wiggle room. So you have to settle to leave the property to eat or dine at their buffet which is absolutely deplorable in set up, functionality and quality. Dining at the restaurants if you managed to get a reservation - is just as poor. If you want to call it italian food, if you want to call it caribbean food go dine upstairs. I promise you, you will be let down. The more frustrating part is - you have staff members resetting a dining room while guests are still there. Literally pulling away linens leaving tables bare. The beverage selections suck! Non name brand products. Not enough drinking vessels and poorly washed reusable cups. Beach/pool doesn't have enough umbrellas. The staff is extremely nice!
Nelson
Nelson (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 14 日
John
John (6 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 11 日
Karen
Karen (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Good
Andres
Andres (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 10 日
Jennifer
Jennifer (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Angelina Joelle
Angelina Joelle (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Great location, friendly staff, amazing food. Will be back!