We stay here regularly but this time there was a bad smell of smoke in the bathroom in the room. Also we requested house keeping and hours later we still didn't get it. This is not normal for this property but it was our latest experience.
Tasia
2 晚家庭旅程
10/10
Staff was very attentive and the facility was very clean.
JOHNNY
1 晚商務旅程
8/10
William
2 晚行程
10/10
Tasia
1 晚行程
10/10
I love staying here, customer service is top tier! If you’re lucky to be serviced by Andrew, he’s amazing.
Kaitlyn
1 晚浪漫旅程
10/10
Cheyenne
1 晚行程
10/10
Love it
Saleem
2 晚行程
10/10
I enjoyed my stay here! The hotel is nicely decorated and updated, rooms are spacious, bed is very comfortable, bathrooms are gorgeous. Staff is very friendly and helpful, I will definitely be back.
Kaitlyn
1 晚浪漫旅程
10/10
Very good customer service. Great size room.
Tasia
4 晚家庭旅程
2/10
Split units of AC/Heat that are very noisy and don’t quit all night after reaching temp. Constant air blow which make rooms colder at night, with Max 70F in CHICAGO,to control cost!! Fridge stopped cooling couple of times, and house keeping lady treated us with extreme bad attitude when we asked for the room to be cleaned after being there 3 days!!!
GOOD LUCK GUYS.
Radwan
4 晚行程
10/10
I really enjoyed my stay here! The room was spacious and updated. Thank you so much to Andrew for ensuring that I had a great day and even providing an upgrade when the room I originally booked for was no longer available - his customer service was excellent and one of the main reasons I will be a returning customer. Thank you!
Kaitlyn
1 晚行程
10/10
Friendly employees and great atmosphere
Frank
4 晚行程
10/10
真實旅客
3 晚家庭旅程
10/10
This is my go to hotel when I come to Chicago. Staff is very friendly, breakfast was good. Very comfortable relaxing stay.
ANGELA
4 晚家庭旅程
10/10
Jamie
1 晚行程
8/10
It was great!
Pedro
1 晚行程
10/10
Jason
1 晚商務旅程
10/10
Kris
1 晚行程
10/10
It was a celebration for my 80th birthday and my family and I enjoyed it.