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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Gran Via

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Lobby
Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; Spanish cuisine, al fresco dining
Shower, rainfall showerhead, designer toiletries, hair dryer
Couples treatment room(s), steam room, Turkish bath/hammam

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Connecting rooms available
  • Parking available
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
The price is HK$1,680
HK$1,848 total
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

Premium bedding, down duvets, minibar, in-room safe

Suite Grand

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Alcala

Premium bedding, down duvets, minibar, in-room safe

Deluxe Alcala

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Triple

Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Dreamer

Premium bedding, down duvets, minibar, in-room safe

Dreamer

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe

Premium bedding, down duvets, minibar, in-room safe

Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Lobby

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Spa
Airport transfer
Parking available
Free WiFi
9.4 out of 10, Exceptional, (1002)
The price is HK$2,433
HK$2,676 total
includes taxes & fees
13 Jan - 14 January 2025
Hotel Fenix Gran Meliá - The Leading Hotels of the World
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About the area

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 1 min walk
  • Gran Via - 10 min walk
  • Prado Museum - 12 min walk
  • Puerta del Sol - 16 min walk
  • El Retiro Park - 4 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive
  • Madrid Recoletos Station - 6 min walk
  • Madrid Atocha Station - 20 min walk
  • Atocha Cercanías Station - 20 min walk
  • Retiro Station - 3 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 9 min walk
  • Airport drop-off service
  • Area shuttle (surcharge)

Restaurants

  • ‪Cappuccino Madrid - ‬1 min walk
  • ‪Aarde - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Ramses Natsuki - ‬1 min walk
  • ‪Manero - ‬2 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

When you stay at Hospes Puerta de Alcalá, a Member of Design Hotels, you'll be in a great location, within a short 10-minute walk of Puerta de Alcalá and Gran Via. You can visit the spa to indulge in Thai massages, body wraps or Ayurvedic treatments, and Spanish cuisine is served at Independencia, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a steam room. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Retiro Station is 3 minutes and Banco de Espana Station is 7 minutes.

Languages

English, French, Italian, Russian, Spanish

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (EUR 39 per day)

Transfers

  • Airport drop-off on request(available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Farming classes
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1883
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle
  • Area rugs in room

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Independencia – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 31 per person
  • Airport shuttle service is offered for an extra charge of EUR 99 per vehicle. Maximum occupancy 2
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per stay

Parking

  • Valet parking costs EUR 39 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hospes Puerta Alcalá Hotel Madrid
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Hotel Madrid
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Does Hospes Puerta de Alcalá, a Member of Design Hotels offer free cancellation for a full refund?
Yes, Hospes Puerta de Alcalá, a Member of Design Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hospes Puerta de Alcalá, a Member of Design Hotels?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of EUR 30 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hospes Puerta de Alcalá, a Member of Design Hotels?
Yes. Valet parking costs EUR 39 per day.
Is an airport shuttle service offered by Hospes Puerta de Alcalá, a Member of Design Hotels?
Yes, a shuttle from the hotel to the airport is available. The charge is EUR 99 per vehicle.
What are the check-in and check-out times at Hospes Puerta de Alcalá, a Member of Design Hotels?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hospes Puerta de Alcalá, a Member of Design Hotels?
No, this hotel doesn't have a casino, but Casino Gran Via (14-min walk) and Casino de Madrid (14-min walk) are both nearby.
What is there to do at Hospes Puerta de Alcalá, a Member of Design Hotels and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and make the most of other amenities such as a steam room.
Are there restaurants at or near Hospes Puerta de Alcalá, a Member of Design Hotels?
Yes, Independencia offers al fresco dining and Spanish cuisine.
What's the area around Hospes Puerta de Alcalá, a Member of Design Hotels like?
Hospes Puerta de Alcalá, a Member of Design Hotels is in Salamanca, a short 3-minute walk from Retiro Station and 10 minutes' walk from Gran Via. Travellers love the hotel's prime location.

Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

This hotel is everything you need in a hotel.
This hotel is everything you need in a hotel. Great location, comfy bed, friendly staff that help you but not in your face in a cheesy way. Would 100000% stay there if we are in Madrid again.
Sian Joan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful rooms . Real 5 star quality
Raymond, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Francisco, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, very nice room, absolutely perfect location
Richard, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool place
Ernesto Paul, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking.
Crane, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

great hotel overall
G, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mack, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is one of the best--compares favorably to the larger 5 star chain hotels (e.g. Ritz, 4 Seasons, etc) but feels more personal. It was renovated relatively recently, so all the facilities are up to date. The rooms are very large in comparison to many other hotels in center city. The bathrooms are very nice with rain shower and soaking tub and two sinks. Despite being in a central, busy location, the room was incredibly quiet (and dark) at night with very comfortable bedding. The staff was fantastic--very helpful with dining recommendations, assistance with transportation, luggage, etc. Chilled Cava and water were both available in room upon arrival--likely complementary, though we did not drink it due to dinner plans. The hotel is very well located on the corner of the El Retiro park which is lovely to walk through. Lots of shaded paths and the Cristal Palace, as well as the botanical gardens. Lots of great shopping, tapas and restaurants nearby. 20 min to airport by taxi. I can't think of a better location. I highly recommend this hotel and will definitely stay there again when we return to Madrid.
Mack, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hector, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Yasmin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location. Just needs a bit of remodeling.
Andres, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location
Ramiro, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent. This was our eighth visit here!
james, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Mahmoud, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Katie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Elegant and Great Staff
We were only in Madrid for one night after traveling around Spain. This is a beautiful hotel and great service. The front desk people were so accommodating and made great recommendations for us and even reservations. We were so pleased with everything! Beautiful, elegant, quiet and comfortable room. We would stay again.
Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Judith, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

A great location and a very nice room. Except for a glitch caused by an incompetent recepcionist, the staff were helpful and friendly. I would go back
Diana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

n
Luis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great staff, bed was super comfortable. Parking at €39 a day was a little more than I expected but it is Madrid! A great location and the staff had some great recommendations for restaurants.
Ben, 3-night trip
Verified Hotels.com guest review