Shantara Resort Port Douglas - Adults Only Retreat
When visiting Port Douglas, Shantara Resort Port Douglas - Adults Only Retreat is a great choice to consider. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. 2 outdoor pools and a fitness centre are other highlights, and apartments offer nice touches such as iPod docks and dressing gowns. Fellow travellers love the pool and helpful staff.
Languages
English
At a glance
Property size
54 apartments
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 16
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (9:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This hotel’s reception is open from 8 AM to 6 PM on weekdays, from 9 AM to 5 PM on Saturdays, and from 9 AM to 4 PM on Sundays.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 16
Minimum check-in age is 16
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle within 300 metres*
Other information
Smoke-free property
Caters to adults only
Property amenities
Beach
Near the beach
Beach towels
Pool/Spa
2 outdoor pools
Fence around the pool
Sunloungers
Full-service spa
Massages
Spa services
Body scrubs
Reflexology
Hot stone massages
Body wraps
Deep-tissue massages
Body treatments
Facials
Swedish massages
Sports massages
Couples treatment room(s)
Prenatal massages
Internet
Free WiFi
Parking and transport
Free self-parking on site
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge) up to 300 metres
Kitchenette
Fridge
Microwave
Cookware/dishes/utensils
Coffee/tea maker
Electric kettle
Bedrooms
Bed sheets provided
Bathrooms
Bath or shower
Free toiletries
Towels provided
Dressing gowns
Hairdryer
Entertainment
Flat-screen TV with cable service
iPod docking station
Outdoor areas
Terrace
Balcony or patio
Barbecue
Garden
Laundry
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Soundproofing
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Luggage storage
Safe at front desk
Location highlights
Near the sea
Near the boardwalk
In the shopping district
In the city centre
In the mountains
Things to do
Fitness centre
Scooter/moped rentals nearby
Skydiving nearby
Hiking/biking trails nearby
Ecotours nearby
Boat tours nearby
Golf nearby
Scuba diving nearby
Bike rentals nearby
Mountain biking nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
54 rooms
3 floors
Built in 2007
Special features
Spa
The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of AUD 52.00 per person (one-way)
Local area shuttle service is offered for an extra charge
Late checkout can be arranged for an extra charge of AUD 50.00 (subject to availability)
Housekeeping is offered for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Shantara Resort Port Douglas
Shantara Resort
Shantara Port Douglas
Shantara
Shantara Hotel Port Douglas
Shantara Resort Port Douglas Hotel Port Douglas
Shantara Resort Port Douglas Adults Retreat
Shantara Resort Adults Retreat
Shantara Port Douglas Adults Retreat
Shantara Adults Retreat
Shantara Douglas Retreat
Shantara Resort Port Douglas Adults Only Retreat
Shantara Resort Port Douglas - Adults Only Retreat Aparthotel
Shantara Resort Port Douglas - Adults Only Retreat Port Douglas
Frequently asked questions
Is there a pool at Shantara Resort Port Douglas - Adults Only Retreat?
Yes, there are 2 outdoor pools.
Are pets allowed at Shantara Resort Port Douglas - Adults Only Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at Shantara Resort Port Douglas - Adults Only Retreat?
Yes, there's free self parking.
Is an airport shuttle service offered by Shantara Resort Port Douglas - Adults Only Retreat?
Yes, an airport shuttle is available. The charge is AUD 52.00 per person one-way.
What are the check-in and check-out times at Shantara Resort Port Douglas - Adults Only Retreat?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Shantara Resort Port Douglas - Adults Only Retreat and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway hire. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shantara Resort Port Douglas - Adults Only Retreat also has a fitness centre and spa services, as well as a garden.
Does Shantara Resort Port Douglas - Adults Only Retreat have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a microwave and cookware.
Does Shantara Resort Port Douglas - Adults Only Retreat have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Shantara Resort Port Douglas - Adults Only Retreat like?
Shantara Resort Port Douglas - Adults Only Retreat is in the heart of Port Douglas, a short 4-minute walk from Macrossan Street and 5 minutes' walk from Four Mile Beach. Travellers say that the area is walkable and good for shopping.
Shantara Resort Port Douglas - Adults Only Retreat Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 December 2024
Great retreat with plenty of space
Great location, clean accommodation and was quiet when we visited.
Samit
Samit, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Fantastic place to holiday
Craig Anthony
Craig Anthony, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Adults only quiet & beautifully kept property with easy walking distance to all amenities & beach.
Karen Marie
Karen Marie, 9-night trip with friends
Verified Wotif guest review
8/10 Very good
1 September 2024
Great location, quiet and safe. Parking lot horrible
Sanjay
Sanjay, 5-night trip
Verified Expedia guest review
6/10 Good
22 August 2024
There isn’t a lot of sun spots around the pool and the hotel didn’t clean the rooms each day. Overall an ok stay
Suzy
Suzy, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Martin
Martin, 14-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
Just book this resort
Our room was perfect for our 4 night stay, quiet, very clean and bedding and towels good quality. Our 2nd floor room overlooked one of the swimming pools so nice outlook. Short walk to the wharf, the main shopping/eating area and 4 mile beach. The receptionist was very friendly and polite. Would definitely stay here again.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Deborah
Deborah, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 July 2024
We enjoyed our stay very much, there were a few minor issues, tv controller not working, light rheostat faulty. All fixed promptly. Staff were friendly and helpful.
It was clean and very comfortable I would consider it again on our next visit.
Ian
Ian, 4-night romance trip
Verified Expedia guest review
8/10 Very good
3 July 2024
Good sized accommodation, well laid out. Was a bit bare and less well appointed than other places we have stayed, but the bathroom was excellent and the outside area a great facility. Good supplies of towels and a comfy bed.
Michael
Michael, 8-night romance trip
Verified Wotif guest review
10/10 Exceptional
18 June 2024
Lovely setting and location was excellent
Cheryl
Cheryl, 7-night trip
Verified Wotif guest review
10/10 Exceptional
13 June 2024
John
John, 4-night trip
Verified Lastminute guest review
8/10 Very good
9 June 2024
Philippe
Philippe, 4-night trip
Verified Expedia guest review
8/10 Very good
26 May 2024
Great location, easy walking distance to the main st, Lovely property, beautiful pool area.
Unfortunately, we found a few things that showed the room wasn’t cleaned properly prior to our stay.
Jody
Jody, 7-night romance trip
Verified Wotif guest review
8/10 Very good
15 May 2024
Blake
Blake, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
Quiet location. Easy accsess. Good pool & amenities. Clean. Friendly staff. Comfortable appartment & bed.
Mal
Mal, 6-night romance trip
Verified Wotif guest review
8/10 Very good
11 May 2024
Its a nice hotel. The reception staff are very pleasant and helpful. The location is great. The larger rooms are nice. ( I hear the studio rooms are small).
I think they need a light or something that distinguishes its location from the street as its concealed by foliage when you are driving.
Also its not really a resort as there's no bar or restuarant.
Robert
Robert, 10-night trip with friends
Verified Wotif guest review
10/10 Exceptional
29 April 2024
Great little stay for a last minute getaway, place was spotlessly clean would highly recommenr
Natasha Cecilia
Natasha Cecilia, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
24 April 2024
Excellent staff and location
Super accommodating staff who proactively reached out to offer a transfer from the airport. Also the property is very close to everything in Port Douglas. Convenient to have laundry access as well.
Tara
Tara, 3-night trip
Verified Hotels.com guest review
8/10 Very good
20 April 2024
Loved our stay here. Be aware there is no bar or restaurant but it is in walking distance of the main strip. Loved the way they made it clear what to expect with the servicing of your room. Communication was excellent and reception staff were very friendly and knowledgeable
Martin
Martin, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
I enjoyed my stay here as it was close to every thing .
Rodney
Rodney, 4-night romance trip
Verified Lastminute guest review
10/10 Exceptional
5 April 2024
Stayed 5 nights at Shantara Resort. Only a 5 minute stroll to 4 mile beach & cafes.
Walk into main part of town was 10 minutes. 2 pools, very quiet resort.
Only downside was the aircon it blew straight onto the bed & couldn’t move the direction of air so when in the bed you were freezing.