Never got to stay cause my son passed away and they don't want to refund me
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Tiking annoying
Clean and comfortable. My only complaint is that there was an annoying ticking emanating from the back of the TV.
Margie
Margie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
jose
jose (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
seong jin
seong jin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 21 日
No refund
Didn’t give me a refund
Preston
Preston (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
Crew could check rooms better.
Air condition was not cooling well. Chair cushion was torn and dirty. Water was not draining well from tub. Ceiling light was burned out. Phone was not working. But very clean.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Tommy
Tommy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 16 日
modesta
modesta (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 6 日
I booked 2 nights .When we checking in at the property that said they don’t have the room that I want and the pool is not open the microwave is not working .So when we checked in I told the front desk that we will stay 1 night only.Told the guy verbally one night and he said okay when you check out the lady will be charging you one only.But.I received the notice from my bank that they charged me 2 nights.I need my refund.But experience.I will never use or refer to my family and friends .
Donald
Donald (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Overall great
Food was good, pool was fun
Jasmine
Jasmine (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 2 日
Eugene
Eugene (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Quick stay
We only stayed for about three hours due to a rebooked flight, but that was enough to get a sense of the property. The building felt worn down and in need of maintenance. There was a visible mold or mildew stain on the bathroom ceiling, and the hallway floors were uneven and warped; you could feel it as you walked. For a hotel with such a high star rating, it was surprisingly dilapidated.
That said, the staff was very friendly and helpful, which we appreciated during a stressful travel day.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Airport shuttle quick!
Great hotel to stay in before heading to Galveston port for cruise! Reasonably priced and close to Hobby airport. Nice lobby! Included airport shuttle service is awesome!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Marlon
Marlon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Krista
Krista (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Ice machines all broken or empty, pool closed /dirty hot tub drained. New staff on a busy Friday evening during check in times delayed getting to our room.
Laurenn
Laurenn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Christopher
Christopher (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Lorenzo
Lorenzo (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 28 日
Gabriela
Gabriela (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 27 日
Staff rude, TV, internet, ice machines didn't work. Airport pick up very late.
Gregory
Gregory (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 26 日
Our room didn't lock (it wasn't card key secure). The tub was peeling and griss and the furniture was badly stained. The excersize equiptment was broken and the pool was gross and not usable (which is one of the reasons i picked the hotel). We survived the night but I'll never go back there.