Ice machines all broken or empty, pool closed /dirty hot tub drained. New staff on a busy Friday evening during check in times delayed getting to our room.
Laurenn
2 晚家庭旅程
6/10
Gabriela
3 晚行程
10/10
Willie
3 晚行程
2/10
Richard
1 晚行程
10/10
LaToya
1 晚行程
10/10
Joshua
1 晚行程
8/10
Lynnette
1 晚行程
10/10
Jason
1 晚家庭旅程
4/10
This property is poorly maintained. The carpet is extrmelly dirty, the furniture is weared and has a few damages, the mini-fridge rubber seal wasn't fit (I had to fix it).
After our first night the maid removed all towels and didn't provide new ones, I had to ask for it in the front desk.
Andre
2 晚家庭旅程
10/10
Jose Alberto
1 晚行程
6/10
The room was dirty. Carpet wasn’t clean, food left in microwave from previous guest, bathroom floor dirty. The room had a sticky smell.
真實旅客
2 晚家庭旅程
6/10
James
1 晚行程
2/10
Veronica
3 晚行程
4/10
During the beginning hours of breakfast they ran out of butter & syrup for Waffles.
One of the employees was behind the counter in her rob & head scarf.
A roach fell down when i opened ny refrigerator door.
Veronica
2/10
The food was horrible. There wasn't enough food. No syrup No butter No creamer. The room had bugs. The smell of the hotel room was horrible. The cleaning staff was very nice and pleasant. I would not recommend this hotel to anyone. The pool area also was in a disaray, the chairs and tables were strewn all over the place.
Raenette
3 晚家庭旅程
8/10
Nice
Stanley
1 晚行程
10/10
Very friendly staff
Samuel
1 晚行程
8/10
Andree'
1 晚行程
6/10
The grounds and entry were clean. The staff were helpful. The room smelled of smoke but was clean. There are no towel holders making it difficult for them to dry. The TV worked for two days and two days it did not. Not enough lightening and one lamp was not working. There is a place in the fence where it’s missing boards and making it easy for criminals to enter. The coffee was cold at 7-8 am and was not tasty. The van service was prompt and helpful. I thought it was high price for ok quality.
Catherine D
4 晚友伴旅程
6/10
The room smelt musty. Our tub/shower was chipped with hair from the previous guests still in it. Didn’t find any hair in the bed until after we had been there awhile hidden under the pillows. The floor in our 2nd story room had dips in it and the front door would not seal when shut. We requested an extra blanket and pillows of which all they had was the blanket. The pillows were 18” square so it’s more of a couch pillow than something to sleep on. The phone just squelched with what sounded like feedback when we tried to call the front desk. The breakfast was average minus the waffles they were good. Needless to say the 2nd reservation we had for the following week was cancelled and rebooked elsewhere.
Brandon
1 晚家庭旅程
10/10
The girl at the front desk was one of the most pleasant front desk person i have ever interacted with.
Brandie
1 晚行程
6/10
Bad tub was not working well!
Focus light at the door was not working.
I reported it at front desk, and they did not nothing
Ligia
3 晚行程
2/10
This is one of the most run down, filthy hotel I have ever stayed in. Painting falling off the walls, AC never cool room and ran all night. Moldy shower enclosure and paint coming off old tub!
Chris
1 晚家庭旅程
6/10
The pool hadn’t been cleaned in a while, it was full of leaves, dead bugs, and a snake! Some of the staff members made us feel uncomfortable, so we moved furniture in front of the door out of precaution but thankfully had no issues. However, the shuttle was convenient and easy to use when coming from the airport!