Shower wouldn't shut off, a spider the size of a silver dollar was in my room, and there was a 2 inch open gap umder my door. I could take a picture of the room with my camera. This place has really gone downhill.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
It’s been a while, but had a wonderful time in GR. Nice location for sure. Fabulous weekend brunch; the sorbet mimosa was so yummy! Would def come back.
Raquel
Raquel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Jamie
Jamie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Gabriela
Gabriela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Margaretta
Margaretta (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
It was great but over priced.
Margaretta
Margaretta (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 14 日
Structure and amenities are good. We have had our reservations for months ~ staff from check in to housekeeping and its inspection process was failing on the day of our arrival ~ which by the way was 4:00!
We checked in ~ they checked us in under the wrong reservation ~ after taking our payment the error was uncovered ~ so two check ins to start ~ were told if there were billing errors we would need to work that out with Expedia ~ who had nothing to do with the check in error. We were left to occupy ourselves in the bar until the staff could inspect our upgraded room.
Over an hour later notice of the prepared room comes and we need to claim our keys in another long que.
we appreciate the upgrade yet the disappointment at the value and service for the price are totally underwhelming.
Having had 2 great recent experiences at Gaylord properties we are contemplating returning to Hyatt!
Carla
Carla (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 31 日
The room seemed sound proof. Furniture was very nice and artfully decorated.
Rick
Rick (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Donnell
Donnell (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Nice facility and room, staff is very friendly
Charise
Charise (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 21 日
Andrew
Andrew (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Close to concert venue.
Amber
Amber (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Easy
Stephan
Stephan (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Jessica
Jessica (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 10 日
This is a very high end hotel, I splurged on the stay. I did not realize you could not unload your vehicle until in the front of the hotel yourself. The