Sandos Caracol Nature Resort & Water Park All Inclusive

All-inclusive beachfront property with free water park, near Gran Coyote Golf

Choose dates to view prices

Where to?

Dates

October 2025

30

November 2025

Escape to Sandos Caracol Eco Resort - All Inclusive, a tranquil oasis with an adjacent golf course and access to the nearby Quinta Alegría Shopping Mall. Bask in the sun on a pristine white sand beach, indulge in rejuvenating spa treatments at SPA SANDOS or enjoy any of the 9 on-site restaurants.

Good

Popular amenities

Airport transfer
Bar
Free breakfast
Pool
24/7 front desk

Main amenities (12)

Daily housekeeping
On the beach
7 restaurants and 2 poolside bars
9 bars/lounges
Full-service spa
2 outdoor pools and 5 hot tubs
Free water park
Health club
Outdoor tennis court
Sauna
Steam room
Free use of bicycles

Feel at home (6)

Children's pool
Children's club
Playground on site
Private bathroom
Garden
Terrace

$253 nightly

Oct 31 - Nov 1

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Oct 30 - Oct 31

Tomorrow

Oct 31 - Nov 1

All rooms

1 bed

2 beds

3+ beds

Showing 31 of 31 rooms

1 bedroom, free minibar, in-room safe, desk

Room Superior with Pool View

419 sq ft
Sleeps 4

Suite Master with Pool View

667 sq ft
Sleeps 4

Suite Premium with Pool View

667 sq ft
Sleeps 4

Room Superior

322 sq ft
Sleeps 4

Pool View Superior

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout drapes/curtains

Ceiling fan

Separate bedroom

Hair dryer

420 sq ft
Ocean view
Sleeps 4
2 Queen Beds OR 1 King Bed

Pool View Penthouse

Highlights

Balcony

Private indoor hot tub

Air conditioning

Free minibar items

Plasma TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

667 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Pool View 1 Bedroom Suite

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Hair dryer

667 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Eco Family Superior

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Renovated in 2017

Blackout drapes/curtains

Ceiling fan

Separate bedroom

322 sq ft
Sleeps 4
1 King Bed and 1 Twin Bunk Bed

Eco Family Suite

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Renovated in 2017

Blackout drapes/curtains

Separate bedroom

Ceiling fan

441 sq ft
1 bedroom
Sleeps 5
1 King Bed and 1 Twin Bunk Bed

Eco Family Penthouse

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Hair dryer

689 sq ft
2 bedrooms
Sleeps 5
1 King Bed and 1 Large Twin Bunk Bed

Superior Select Adults Only

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout drapes/curtains

Ceiling fan

Separate bedroom

Hair dryer

420 sq ft
Sleeps 2
1 King Bed OR 2 Queen Beds

Deluxe Select Adults Only

Highlights

Balcony

Private indoor hot tub

Air conditioning

Free minibar items

Plasma TV

Blackout drapes/curtains

Ceiling fan

Separate bedroom

441 sq ft
Sleeps 2
1 King Bed and 1 Twin Sofa Bed

Penthouse Select Adults Only

Highlights

Balcony

Air conditioning

Free minibar items

Plasma TV

Blackout drapes/curtains

Separate bedroom

Ceiling fan

Hair dryer

667 sq ft
1 bedroom
Sleeps 2
1 King Bed and 1 Twin Sofa Bed

Suite Superior with View

441 sq ft
Sleeps 2

Suite Superior with View

441 sq ft
Sleeps 3

Suite Superior with View

441 sq ft
Sleeps 4

Suite Superior with View

441 sq ft
Sleeps 3

Suite Superior with View

441 sq ft
Sleeps 4

Suite Superior with View

441 sq ft
Sleeps 5

Suite Superior with View

441 sq ft
Sleeps 3

Suite Superior with View

441 sq ft
Sleeps 4

Suite Superior with View

441 sq ft
Sleeps 5

Suite Premium with Garden View

688 sq ft
Sleeps 2

Suite Premium with Garden View

688 sq ft
Sleeps 2

Suite Premium

688 sq ft
Sleeps 3

Suite Premium

688 sq ft
Sleeps 4

Suite Premium

688 sq ft
Sleeps 4

Suite Premium with Garden View

688 sq ft
Sleeps 5

Suite Premium with Garden View

688 sq ft
Sleeps 4

Suite Premium with Garden View

688 sq ft
Sleeps 4

Suite Premium with Garden View

688 sq ft
Sleeps 5

Similar properties

Pool
Spa
Airport transfer
Free parking

$261 nightly

Oct 31 - Nov 1

Total with taxes and fees

Pool
Spa
Airport transfer
Free parking

$534 nightly

Nov 5 - Nov 6

Total with taxes and fees

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About the neighborhood

Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710

What's nearby

Playa Xcalacoco - 14 min walk - 1.2 km
Gran Coyote Golf - 5 min drive - 1.8 km
Quinta Avenida - 9 min drive - 5.3 km
Playa del Carmen Main Beach - 9 min drive - 5.3 km
Punta Esmeralda Beach - 10 min drive - 3.2 km

Getting around

Cancun Intl. Airport (CUN) - 46 min drive
Tulum Intl. Airport (TQO) - 105 min drive
Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
Airport shuttle (surcharge)

Restaurants

‪La Laguna - ‬5 min walk
‪La Toscana - ‬3 min walk
‪Marley Coffee - ‬19 min walk
‪Lizards Pool Bar & Terrace - ‬2 min drive
‪Los Lirios - ‬5 min walk

About this property

Sandos Caracol Nature Resort & Water Park All Inclusive

At Sandos Caracol Nature Resort & Water Park All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and yoga, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 7 restaurants and the 2 poolside bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 9 bars/lounges, a health club, and a fitness center. Fellow travelers like the family-friendly amenities.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Water activities

Kayaking

Sailing

Scuba-diving lessons

Snorkeling

Surfing/body boarding

Land activities

Bicycling

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

At a glance

Hotel size

- 956 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property's water park is closed every Tuesday. The water park is open Wednesday - Monday from 10 AM-5 PM for adults and from 9 AM-6 PM for children.

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)
- Children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas

Parking

- Free onsite self parking

Transfers

- Airport shuttle*

Other information

- Designated smoking areas

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–11:00 AM
7 restaurants
9 bars/lounges
2 poolside bars
Swim-up bar
Coffee/tea in a common area
Snack bar/deli

Traveling with children

Children's club
Free water park access
Children's pool
Playground

What to do

On the beach
Tennis
Padel court
Beach yoga
Fitness classes
Beach volleyball
Ecotours
Hiking/biking trails
Scooter/moped rentals
Kayaking
Parasailing
Sailing
Personal watercraft (motorized)
Scuba diving
Snorkeling
Shopping
Pool table
Golfing nearby
Windsurfing nearby
Skydiving nearby

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

Built in 2005
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
Adjacent to a golf course
2 outdoor pools
Free water park
Full-service spa
Outdoor padel court
Outdoor pickleball court
5 hot tubs
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Waterslide
Banquet hall

Accessibility

Upper floors accessible by stairs only

Room amenities

Be entertained

Plasma television
Satellite TV channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains

What to enjoy

Balcony

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Phone

More

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

A damage deposit of MXN 5000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Sanitation services: MXN 85 per night

Optional extras

Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Property Registration Number 008-007-006283/2025

Also known as

Caracol Eco

Caracol Sandos

Caracol Sandos Eco Resort

Eco Caracol Sandos

Eco Sandos Resort

Sandos Caracol Eco

Sandos Caracol Eco Playa del Carmen

Sandos Caracol Eco All Inclusive Playa del Carmen

Sandos Caracol Eco Resort All Inclusive Playa del Carmen

Sandos Eco Resort

Caracol Beach

Caracol Village Hotel Playa Del Carmen

Hotel Sandos Caracol Eco

Sandos Caracol Beach Resort Spa

Sandos Caracol Eco Hotel

Sandos Caracol Mexico

Sandos Caracol Riviera Maya

Frequently asked questions

Is there a pool at Sandos Caracol Nature Resort & Water Park All Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Sandos Caracol Nature Resort & Water Park All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Sandos Caracol Nature Resort & Water Park All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Sandos Caracol Nature Resort & Water Park All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sandos Caracol Nature Resort & Water Park All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Sandos Caracol Nature Resort & Water Park All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Sandos Caracol Nature Resort & Water Park All Inclusive and nearby?

Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, ecotours, and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Sandos Caracol Nature Resort & Water Park All Inclusive also has 2 poolside bars, 9 bars, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Sandos Caracol Nature Resort & Water Park All Inclusive?

Yes, there are 7 onsite restaurants.

Does Sandos Caracol Nature Resort & Water Park All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sandos Caracol Nature Resort & Water Park All Inclusive like?

Sandos Caracol Nature Resort & Water Park All Inclusive is a short 12-minute walk from Playa Xcalacoco and 9 minutes' walk from Chun-Zumbul (diving site).

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Sandos Caracol Nature Resort & Water Park All Inclusive Reviews

6.8

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Food

Room

Service staff

Restaurant

Beach

Buffets

Children

Booking

Family friendly

Recreation

10/10 Exceptional

Sep 15, 2025

Best resort in Riviera Maya for the price

Best hotel we have stayed in Riviera Maya for the price. Night shows were amazing, food exceeded expectations and kids water park was a plus. We would definitely return to this resort.

Juan Carlos, 3-night trip

10/10 Exceptional

Jul 12, 2025

A great location for a family vacation

Roshina, 5-night trip

10/10 Exceptional

Jul 12, 2025

The property itself is amazing.

Ashley, 3-night trip

8/10 Very good

Jul 16, 2025

Older resort but they are updating. Very clean, food was great, kids had a blast

ELIZABETH, 7-night trip

10/10 Exceptional

Jul 25, 2025

Staff were lovely and helpful. Property was well kept

Adam, 4-night trip

8/10 Very good

Jul 15, 2025

Standard resort

Weelda, 3-night trip

10/10 Exceptional

Jul 8, 2025

Was very cleaning and staff recreatión was 🔥

yailin, 5-night trip

10/10 Exceptional

Jun 7, 2025

Excelente hotel 10/10

Israel Hernandez, 4-night trip

10/10 Exceptional

Jun 26, 2025

Loved seeing all the wildlife

Melissa, 6-night trip

8/10 Very good

Jul 28, 2025

It felt like a hotel in the jungle. Nice restaurants. Super close to the beach. Only downside was that all the large slides in the waterpark were closed

Valerie Lou, 5-night trip

10/10 Exceptional

Jul 18, 2025

Family friendly environment. The food and service was fantastic every where we dined at. The resort was beautiful and clean. There were so many activities to do.

Dulce, 4-night trip

10/10 Exceptional

Jun 18, 2025

Staff was great and very attentive

Ericka, 3-night trip

8/10 Very good

May 19, 2025

I really enjoyed my time there Los lirios best restaurant there

Carl, 5-night trip

10/10 Exceptional

May 26, 2025

Awesome hotel

Sebastian, 5-night trip

10/10 Exceptional

Jun 14, 2025

Great for little ones and the whole family.

Rodrigo, 4-night trip

10/10 Exceptional

Jul 17, 2025

Very very good for family.. the i ternational buffet . Delicious. Rooms excellent.. and super fun place. Shows are very good

enrique, 3-night trip

10/10 Exceptional

Jun 18, 2025

Second time going, even more amazing!

Ina, 7-night trip

10/10 Exceptional

Jul 31, 2025

the only thing that was a bummer was all the seaweed on the beach, a seasonal thing but the stay was amazing, staff and the community was terrific. the room we had a penthouse, highly suggested with the jacuzzi, we had a few visitors, a few monkeys trying to drink the water from jacuzzi lol

Aron G, 4-night trip

10/10 Exceptional

Apr 24, 2025

Friendly staff, nice restaurants, lots of nature around.

Olena, 5-night trip

10/10 Exceptional

Jun 9, 2025

Loved the animals and all the things we could do with the kids.

Brooke, 5-night trip

10/10 Exceptional

Jul 15, 2025

Plenty of activities. No need to leave the resort. Very secure and safe. Children oriented.

Caroline, 7-night trip

6/10 Good

Jul 10, 2025

There should be a variety of food at the Buffett.

chong, 7-night trip

10/10 Exceptional

Jul 28, 2025

not much in vegitarien option but over all good.

sandipkumar, 4-night trip

10/10 Exceptional

Jul 6, 2025

We loved the amount of activities there is to do. We also loved the entertainment and shows. The cholcolate night on tuesdays was amazing, please keep it up. The wild animals walking arpund the property is always fun.

Ariana Irazu, 7-night trip