Muy buen hotel, todas las comodidades y todo en un solo lugar, comida muy rica y servicios cómodos, expidió nos dio más beneficios e incluso un asesor personal, el único detalle que el sillón de la habitación ya se veía algo viejo y una almohada olía a humedad sin embargo el personal del hotel resolvía rápido cualquier situación, casi todo se manejaba por aplicación del hotel
NELLY
NELLY (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Marcela
Marcela (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Fue una de las mejores experiencias todo excelente desde la recepción hasta el adios
Hilda Lorena
Hilda Lorena (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月29日
Tonje
Tonje (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月18日
Upon my arrival , I was not greeted by any staff or offered a welcome drink. The guy with the welcome drinks walked right past my co worker and I. Upon waiting 1 hour to check in , the woman refused to give us the room we paid for which was described as 2 queen beds , AC , Adult only and a tub. Unfortunately, we were placed in a room with two full beds , no working AC and no tub (a dirty shower ). After a long flight we were extremely hungry and tired asked for assistance with the broken AC but no one came. We went for a early dinner at the French restaurant and decided to not show to our second reservation of the night because of the distance/couldn’t find it(the shuttle was always full and/or didn’t show in a 15/30 min period . Friday night , unfortunately we slept in heat!
Saturday 09/14
Unfortunately. Maintenance was sent Saturday morning, he attempted to fix the AC , it worked for about 4 hours and completely stopped. I proceeded to the beach bar where they used the cheapest tequila present to make my drink (instant stomach ache) . After the beach we returned back to the room and we had a dinner reservation a few hours away. Follow this we left the room and proceeded to have dinner. Upon arriving to the Brazilian steak house a waitress named Cynthia asked that we wait 15 mins while she cleans off table (at this time she chose to sit only white or Hispanic couples ) she displayed pure discrimination, after waiting 15 mins patiently she rejected us and told
sabrina
sabrina (3 晚友伴旅程)
Orbitz 真實旅客評價
8/10 很好
2024年9月16日
Jose
Jose (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Carlos
Carlos (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月15日
Berna
Berna (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月15日
Every time we go to Sandos the experience is amazing ! All the crew is great and very helpful! Will be back one more time for sure, and the kids love the aquapark!!
david
david (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月15日
Excelente la comida que sirven en el bufete, la playa es de lo mejor, el personal de recepción debe mejorar el servicio al cliente
Alejandro
Alejandro (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月14日
Ryan
Ryan (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月13日
Pools
Ivan
Ivan (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月13日
Fredy
Fredy (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月12日
Room was invaded with cockroaches.
There was construction in the property next door, noisy.
Luis
Luis (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
mejorar las instalaciones y sonido en sportbar, dar mantenimiento en area de golfito
saul eduardo
saul eduardo (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Easy access to everything
Erminia
Erminia (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Excelente over all would stay again
Janely
Janely (7 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024年9月5日
Really good place for vacation.
Jimena
Jimena (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
Es un resort muy bonito, el personal siempre fue muy amable y tiene muchos lugares para comer y beber. La playa es hermosa y las albercas muy grandes y limpias. Sin duda volvería a ir.
Bryan Arturo Sosa
Bryan Arturo Sosa (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月4日
Todo bien, el servicio de 10.
Pesimo que tengan 1 transporte y mal adaptado para minusvalidos
Marco Antonio
Marco Antonio (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
bonita
Cecilia
Cecilia (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Arely Naylet
Arely Naylet (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月3日
Vanessa
Vanessa (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月3日
Family friendly resort, lots of things to do, good varieties of food. Overall a very nice resort for the family. One advise to visitors, bring your own drinking glass or tumbler unless you don't mind using their rewash or rerinse plastic glass😮
Deodato
Deodato (7 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月3日
I had some much expectations for this hotel, I visited it 8 years ago and it was great. But it change so much. Food was not great, some fruit from the buffet were bad and not entertainment at all around the pool or the hotel in general, drinks were not good, staff were not that friendly as I am use to in others hotels in Mexico. It is big and beautiful but it needs a lot of work to make Sandos Playacar of what it was before. Elena from the Italian restaurant was amazing and Naileth from the Brazilian Restaurant were the best. The rest of staff were ok. The Beach was gorgeous and made my stay very much fun.