Bel hôtel mais peut bien mieux faire. En 4 jours, les repas étaient quasiment les mêmes, je n'ai pas réussi à établir de relations téléphoniques avec mon pays et la connexion wifi est très lente . L'accueil est froid même si par ailleurs le service est bien fait. Les lits sont immenses et confortables mais cela ne suffit pas. Personnellement je n'y retournerai pas.
Romy
Hotels.com 真實旅客評價
8/10 很好
2013 年 7 月 7 日
Great service
The hotel in general was great the staff were very accommodating. The only thing I would change is that they took more care when cleaning the rooms, the bathroom smelt of urine. But the rest was ok. The coffee in the room did not have milk, a suggestion would be to add milk and tea for those that don not like coffee.
Emma
Hotels.com 真實旅客評價
4/10 一般
2013 年 5 月 27 日
bad stay in Maracaibo
The Hotel has leaks, the promise rooms with a view, both rooms were to an inside patio overlooking the air conditioned equipment in the lower floor an a wall in front, the bed was rigid as the floor,
Luis
Expedia 真實旅客評價
10/10 完美
2013 年 5 月 6 日
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2013 年 3 月 5 日
reliant on the hotel
Very noisy in the room due to the disco underneath.
Ths service in the room and electrical equipment is very bad.
The room prices are way too high due to the service and comfort.
真實旅客
Expedia 真實旅客評價
4/10 一般
2013 年 2 月 16 日
Not a 5 stars hotel
this is not a 5 stars hotel, very dissapointed. Will not come back again
真實旅客
Expedia 真實旅客評價
4/10 一般
2012 年 4 月 25 日
No hot water no Internet
The location is okay for business but only for business, its convinient close to the airport. The rooms are fine and there are enough service personel on duty at all times. How ever dont ask them to solve a problem that is not mentioned in their job description the staff seems not to know that they are there for servicing me - or they where just tired. Stayed there on April 17th to my surprise there where no hot water in the shower "left a claim for the management but untill now nobody has answered to it, (now a week ago)", the following morning the taxi driver informed me that hot water had been out for more than a week. Stayed there again on April 23rd but this time the Internet didnt work and I didnt make a complaint to the management -- since they dont answer any way. Value for money on a scale from 1 to 10 (10 best) 3 ...
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2012 年 1 月 25 日
The beds were really hard. And the water had a yellow color to it. But everything else was nice. Good service and beautiful pool.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2012 年 1 月 2 日
My stay at Maruma on December 18-22, 2012
The stay was very pleasent. Probably the bathroom could have a touch up. There is no casino due to the actual political situation.
In overall it was very good.