Did not inform us of the pet deposit until arriving. Ended up spending almost $400 for an absolutely mediocre room with a loud AC and a bed that was fully collapsed on one side (down to the frame). Complained to the manager about this and was only offered a super generic apology. Nothing else. Will never stay at a residence inn again.
Randy
1 晚行程
10/10
The hotel staff were super nice. The rooms were extremely comfortable. And the breakfast each morning was quite good. The dark out curtains were not quite close enough to the window to keep all the light out, however. And we could occasionally hear noise from the neighboring rooms. But overall an excellent hotel. The beds were super comfortable, and the rooms were extremely large and generous.
Michael
2 晚家庭旅程
10/10
Great stay. The fan in the bathroom is noisy
真實旅客
5 晚行程
8/10
Chiajung
3 晚行程
8/10
Comfy beds, big clean rooms, good breakfast and nearby restaurants in the same parking lot are really good!
Jennifer
3 晚家庭旅程
10/10
Great experience! Wonderful spacious room!
Dog friendly and they even have a dog run on the property. I will stay here again the next time visiting family in Westlake!
Wothington
3 晚浪漫旅程
10/10
Lorraine
2 晚行程
8/10
Dylan
1 晚行程
8/10
John
2 晚行程
2/10
Eleazar
1 晚行程
10/10
Maybe the easiest, highest value stay of the year for us. The room was super spacious and comfortable, plenty for whole family. The staff was extrememly courtest and we all loved the daily breakfast.
Greg
4 晚行程
10/10
steven
1 晚家庭旅程
10/10
We have family in Tarzana, Woodland Hills, and Winnetka. It works very well for us to stay at the Residence Inn Westlake. 4 years over Christmas holiday we have stayed, wonderful.
Kenneth
4 晚家庭旅程
10/10
Carolyne
1 晚行程
10/10
It was great. Just need to add muffins to the breakfast menu.
Brenda
1 晚行程
8/10
Donald
1 晚行程
10/10
Joann
1 晚行程
8/10
Carlene
1 晚行程
10/10
This was our second time staying at this particular Marriott and I thought the experience was great both times. Parking is abundant, it’s in a great location, and there’s a ton of restaurants and a few gas stations right around the corner.
Jonathan
2 晚行程
10/10
Erica
1 晚行程
10/10
Clean, quiet, good breakfast
Kyle
1 晚家庭旅程
10/10
Very clean, new and updated furnishings. Very friendly staff!
Andrea
1 晚浪漫旅程
8/10
Very spacious room but was a bit overpriced due to cancelled reservation and forced to rebook
真實旅客
2 晚友伴旅程
10/10
Stayed in the two bedroom suite. For business trip this worked our very well.