A terrible choice for a stay. Despite a nice lobby and bar, everything else can be rated at 0.5 stars only. It takes over an hour to have your meal ready, the staff is stressed and shorthanded, your drink arriving to the table is half spilled. One of the receptionist ladies with big glasses on has no clue how to do her job. She just stands there like a decor and cannot even provide a breakfast voucher. Rooms are rundown and feel dirty. The heat wasn’t working in one of the rooms, and I had a big spill from a red wine right next to my bed. I don’t know how anyone can stay here!
Aleksandra
Aleksandra (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 4 日
Very run down property and not well kept. The hot tub was broken. The pool had hairs, sand and over all looked really dirty and dark pool water. Really grossed me out. Stayed in the club room and the bathrooms and beds were extremely outdated and obviously lead to looking really run down.
Maisa
Maisa (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2025 年 1 月 1 日
The property was clean and the staff was friendly
Leslie
Leslie (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Joseph
Joseph (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 13 日
Roy
Roy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 11 日
Dannine
Dannine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 20 日
Dottie
Dottie (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 18 日
The hotel was very nice, Shireen the front desk clerk was great. Would absolutely stay again
Alexis
Alexis (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 27 日
Good customer service
DAVID
DAVID (1 晚行程)
Travelocity 真實旅客評價
8/10 很好
2024 年 10 月 20 日
Comfortable room. Late arrival went well. 24/7 airport trsnsportation a big plus. Desk person on alone when I registered. He was customer friendly but the desk very busy. Did not get my requested wake up call; but had set my phone alarm. It would have been a plus to have the lobby coffee ready at 6am when I left for the airport. Glaf Sheraton collaborates with way.com for airport parking.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 29 日
Played at guiness the air conditiober between 69 and 70 was either frigid or hot. Maybe me but then at 5:30 i heard a bunchnof staff yelling to each other. Didnt get much sleep. The bar was good.
Might try the wedtin next time
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 25 日
Staff at check-in and restaurant was great !!
Dwayne
Dwayne (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 25 日
Andrew
Andrew (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 8 月 22 日
The room is decent here. It looks like they clean and maintain the hotel. Our main concern for this hotel was the pool. It literally smells like pee and we mentioned to the front desk and they kinda just avoided the problem. Telling us someone was just there swimming. They closed off their spa with tapes and theres paddles of water everywhere thats prob where the stinky smell from. Kids would have love swimming in there if they cleaned and maintained it.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 4 日
Dwayne
Dwayne (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 7 月 21 日
They didn’t even have body wash ready and the room was dusty
Mesfin
Mesfin (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 16 日
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 6 月 15 日
Our room was very nice. I had requested a room facing out of the back of the hotel and was told they switched us, but it turned out to be a front facing room. We didn’t push the issue.