I called prior to booking to make sure they had ground floor with parking out the front and was informed when I checked in there was no on site parking. Parking was in a public car park with no security. I thought I could unload my samples (over $20k worth) in my room but the room was under the stairs and the size of a WIR. It was also not was advertised on their website and was dirty. I could not stay there as also felt unsafe so asked for a refund. The manager was extremely rude and informed me there was no refund as I booked through a 3rd party. I had to find accommodation elsewhere at my our cost. I will be taking this further as a terrible and stressful experience. Definitely will not recommend it to anyone
Tracy
Tracy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 8 日
Todd
Todd (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 29 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 29 日
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Jacob
Jacob (3 晚商務旅程)
Wotif 真實旅客評價
8/10 很好
2025 年 1 月 23 日
Yoichiro
Yoichiro (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 22 日
Unfortunately the room was very noisy from traffic. Unable to access inhouse movies or make contact with reception to assist. Bathroom and pool were great.
Leah
Leah (1 晚家庭旅程)
Wotif 真實旅客評價
6/10 不錯
2025 年 1 月 19 日
Over all my stay was nice. The only fault I would say is the rooms in photos are nicely renovated but not all are. I discovered this when I walked into my room. In saying this I understand that it's pot luck. The unrenovated rooms should be at a cheaper price as there is a big difference.
The bed was very comfortable and the breakfast was lovely. The team were helpful and very friendly with welcoming smiles.
Michelle
Michelle (2 晚行程)
Wotif 真實旅客評價
6/10 不錯
2025 年 1 月 18 日
Foyer fantastic, rooms need more attention to details for the price that we paid
Karen
Karen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 16 日
Natalie
Natalie (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Darren
Darren (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 13 日
Average stay
Stay was average -needed to change rooms as the heat hit one side of the room in the morning & the opposite in the afternoon -second room was “tired” & in need of refurbishment (painting / cracks filled) Carpet also looks like it needs a good clean!