In the heart of Downtown Cancun, Plaza 28 offers a vibrant stay with a rooftop terrace and shopping mall on site. Enjoy cooked-to-order breakfast, get moving at the gym, or let loose at the playground.
Sky Inn Cancun features a rooftop terrace and puts you just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Also, Cancun Mall and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
20 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free covered onsite extended parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 8:30 AM–10:00 AM on weekdays and 8:30 AM–10:00 AM on weekends
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
More
Housekeeping (once per stay)
In-room safe
Special features
Dining
La Casa de Los Abuelos - Onsite family restaurant.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 200 for children
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Sky Inn Cancun Hotel
Sky Inn Cancun Cancun
Sky Inn Cancun Hotel Cancun
Frequently asked questions
Does Sky Inn Cancun offer free cancellation for a full refund?
Yes, Sky Inn Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sky Inn Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sky Inn Cancun?
Yes, there's free extended parking.
What are the check-in and check-out times at Sky Inn Cancun?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sky Inn Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
What is there to do at Sky Inn Cancun and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Sky Inn Cancun?
Yes, there's an onsite restaurant, La Casa de Los Abuelos.
What's the area around Sky Inn Cancun like?
Sky Inn Cancun is in Downtown Cancun, a short 9-minute walk from Plaza 28 and 15 minutes' walk from Las Plazas Outlet Cancun.
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Sky Inn Cancun Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Food
Location
Airport
Desk
Couples
Beach
Rides
Reviews
10/10 Exceptional
May 3, 2025
Fantastic and nice hotel for the price point. Clean rooms and clean boutique hotel. I would stay there again for sure.
Robert
Robert, 1-night trip
10/10 Exceptional
Jun 6, 2025
Excelente
Jose del Carmen
Jose del Carmen, 1-night trip
10/10 Exceptional
May 16, 2025
Excelente
Jose del Carmen
Jose del Carmen, 1-night trip
8/10 Very good
Jun 20, 2025
Very interesting approach to hoteling. Super clean and modern. Expedia is probably not the but choice to reserve this hotel. They fall extremely short on knowing or supporting the customer or even guiding the customer on how to pay for the hotel, how the hotel operates, how and who to contact in order to access your hotel room
Paul
Paul, 1-night trip
4/10 Fair
Jun 8, 2025
There's no personal attention at this place at all. Everything is automated. AC was barely functional and took all night to cool down.
Lee
Lee, 1-night trip
10/10 Exceptional
Feb 14, 2024
Great place and Luzma is amazing
Scott
Scott, 2-night trip
10/10 Exceptional
Oct 23, 2023
Great little hotel
This small hotel is a little hard to find, but the rooms are very nice, and clean.
Gabriel
Gabriel, 2-night trip
10/10 Exceptional
Oct 14, 2023
Staff led by Gina was very helpful, food in the restaurant downstairs is just awesome..
Alejandro
Alejandro, 1-night trip
4/10 Fair
Dec 1, 2024
Liked the location.
Didn't like the fact that breakfast wasn't included, staff isn't there 247, no hot water
Adeeb
Adeeb, 3-night trip
10/10 Exceptional
Jul 31, 2024
A very quiet and discreet place
Gerardo
Gerardo, 5-night trip
10/10 Exceptional
Feb 12, 2024
Luzma was an amazing host and the property is super nice
Scott
Scott, 5-night trip
10/10 Exceptional
Jan 20, 2025
Great place will stay here again
We stayed here for one night but would stay longer. Clean and just what we needed. It is a little hard to find it is above a very good restaurant. You need whatsup app on your phone because they will send you a QR code to check in with.. I did not realize this and they were very helpful on the phone. The location is in a nice part of town.
Mark
Mark, 1-night trip
8/10 Very good
Mar 5, 2025
The hotel is very small. And finding it was a little challenging. But the rooms are as advertised. Simple checkin. Gym had a little to be desired, a small treadmill, bike and situp bench. Restaurants are nearby with full restaurant on bottom floor of building and McDonald's within 2 minute walk. If looking for affordable clean short stay. This is great.
Steven
Steven, 2-night trip
10/10 Exceptional
Feb 10, 2024
It was clean and friendly place.
Wali Mohammad
Wali Mohammad, 6-night trip
10/10 Exceptional
Dec 25, 2023
Brand new rooms and property. Loved our one night stay in Sky Inn. Very friendly staff.
Harpreet
Harpreet, 1-night trip
10/10 Exceptional
Feb 12, 2023
The experience was great! The staff were very friendly and helpful. I enjoyed my stay
Roberto
Roberto, 4-night trip
2/10 Poor
Apr 9, 2025
Very difficult to find. There is no sign. Very dirty. They changed my room because it hasn't been cleaned. Nobody in reception. Credit card didn't work
mehmet
mehmet, 1-night trip
8/10 Very good
Jun 12, 2024
Staff members are not present during check-in and out, everything is done via WhatsApp. I like that there's food options nearby, and playland for the children to play.
Erik
Erik, 1-night trip
8/10 Very good
Dec 13, 2023
Cancun
My room was very clean and fresh smelling, anything I needed it was provided, a lot of food and business were near, walking distance and I felt comfortable, safe and welcome in my stay.
Pamela
Pamela, 5-night trip
10/10 Exceptional
Feb 1, 2024
Excellent hotel in excellent location. The only bad was thing my room doesn’t have hot water.
Veronica
Veronica, 1-night trip
6/10 Good
Apr 29, 2024
It was not easy to find the place but once we check in during the day it was ok, there was nobody at the desk at night when we needed anything, there’s a restaurant downstairs that has good service and food and a bakery. It’s a good place to stay if you plan to use it to sleep and shower, we got the studios/no fridge/no microwave.
Nidia I
Nidia I, 2-night trip
10/10 Exceptional
Aug 30, 2023
Worth the price & you're in the heart of downtown
Everything was as anyone would want when they stay at a hotel. Everything was really nice and clean inside. My only issue was how hard our king bed was.
Sean
Sean, 1-night trip
6/10 Good
Jan 8, 2025
Not good. Not bad.
Not a bad place, just not a good one. Really hard to find (above a restaurant and the elevator is inside).
No window. No hot water. Checkout on this site says 11am but the hotel info says 10am. Clean though and once you find it access is easy
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jan 17, 2023
Perfect for families
Room was very easy to access and very clean and comfortable. Our flight arrived late and Monica was very responsive and helpful! This property also had a no contact check in which was very helpful since our flight arrived late.
Victor
Victor, 4-night trip
4/10 Fair
Feb 14, 2024
The hot water did not work for our whole stay and no efforts were made to fix it or accomodate us, horrible customer service. The hotel itself was clean and in a good area.