We had requested a handicapped accessible room with walk in shower, and was told over the phone to request room 206. When we arrived, room 206 was already taken, but was put in 306, which was another accessible room with a tub. The "handicap accessible" room was called such only because it had hand rails in the bathtub. The staff did bring up a poolside chair for my husband to use to shower, but he was unable to get into the tub. Also, the front door was extremely hard to open, it appeared as though the lock had to be broken through in the past. Due to the limited accessible rooms with showers, we will probably not stay at this property again.