Room good size, lots of storage. Clean comfy bedding and decent bathroom with big shower cubicle with toiletries. Limited parking but we got a spot and hotel gave us it at descounted price. Staff helpful. Didnt eat at restaurant, but did go across the road to Travelodge for English Breakfast
Just not 4 star. Decor needs redoing, scuff marks, chips. Lampshades cracked. Paint chipped. Carpet stained. Curtain burnt mark. Bathroom fan pitted in dust. Undesirable marks on walls.
Didnt get time to check out spa as at the Rugby.
Lisa
Lisa (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Guy
Guy (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 29 日
Not the best experience
I was locked out of my room, leading me to miss an important meeting. It took over 30 minutes to resolve and I ended up needing to move rooms. The staff did everything they could but it seems that they should have been prepared and able to override a broken electronic lock.
Thom
Thom (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Good location
It’s been reasonably good, but the DND sign kept switching off and the cleaning lady banged on my door every morning!!!
Dr. Nadia
Dr. Nadia (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Sayim
Sayim (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 7 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
chaweang
chaweang (14 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 25 日
Not what I expected
Arrived early , before check-in . My 6 year old and I had travelled from America , and upon arrival I asked would it be possible for a room. The receptionist was a lovely girl and checked with 2 senior staff including a manager but said it wouldn’t be possible. An hour later a lady told me a room was ready but would be an extra £20. At this point I just needed to get my son into bed as he was sleeping on me in the reception area which is very basic and uncomfortable for a 4 star hotel. The room was very basic , lighting was poor, sockets were hard to navigate. The shower door was broke also.
Emma
Emma (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Nathan
Nathan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Lara
Lara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Samsud
Samsud (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 26 日
Khadija Hina
Khadija Hina (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 23 日
Million
Million (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 22 日
Awful hotel. Car park was full so we had to park elsewhere for our stay, all communal areas smelt of the Indian restaurant at all hours of the day, and our ‘Superior’ hotel was basic at best. No drinking water provided in the room so we had to go and purchase some, and the aircon barely worked - which was needed because our window wouldn’t open.
The pool is not operated by the hotel and is part of a muscle gym, and the pool itself was too cold to even swim in. Not a welcoming or relaxing atmosphere whatsoever.
Whole place needs a deep clean and an intensive refurbishment.