Casa Neptuno

2.5 star property
Guesthouse in Mahahual

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Photo gallery for Casa Neptuno

Garden
1 bedroom, bed sheets
Front of property
Front of property
1 bedroom, bed sheets
Escape to Casa Neptuno, a haven with lush gardens and private yards. Unwind in your tranquil retreat, connect to WiFi in public areas, or take advantage of valet parking and luggage storage.

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (3)

  • Garden
  • Luggage storage
  • Limited hour front desk

Room options

Standard Cabin, 1 Bedroom, Courtyard Area

Highlights

Garden
Fridge
Separate bedroom
Ceiling fan
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Double Beds

Basic Cabin

Highlights

Garden
Separate bedroom
Ceiling fan
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Classic Cabin, 1 Bedroom

Highlights

Garden
Fridge
Separate bedroom
Ceiling fan
Stovetop
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Avenida Mahahual, Mahahual, QROO, 77976

What's nearby

  • Mahahual Beach - 6 min walk - 0.6 km
  • Mahahual Lighthouse - 5 min drive - 3.2 km
  • Dolphin Discovery - 8 min drive - 4.9 km
  • Maya Water Park - 9 min drive - 5.3 km
  • Maya Chan Beach - 11 min drive - 5.6 km

Restaurants

  • The Krazy Lobster
  • Big Mamá
  • 40 Cañones
  • ‪La Chilangaloense - ‬13 min walk
  • ‪Malecon 21 - ‬7 min walk

About this property

Casa Neptuno

At Casa Neptuno, you'll be within a 10-minute drive of Costa Maya Port.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 6 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • The property charges 4 per cent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 AM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site valet parking
    • On-site parking includes off-street options

Other information

    • Designated smoking areas
    • No alcohol served on site
LOB_HOTELS

Property amenities

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden

ROOM

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Garden

Freshen up

  • Free toiletries
  • Towels
  • Toilet paper

MONETIZATION_ON

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 4 per cent

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Neptuno Mahahual
Casa Neptuno Guesthouse
Casa Neptuno Guesthouse Mahahual

HELP_OUTLINE

Frequently asked questions

Does Casa Neptuno offer free cancellation for a full refund?

Yes, Casa Neptuno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Neptuno?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Neptuno?

Yes, there's free valet parking.

What are the check-in and check-out times at Casa Neptuno?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Casa Neptuno and nearby?

Casa Neptuno has a garden.

Does Casa Neptuno have any outdoor private spaces?

Yes, every room features a garden.

What's the area around Casa Neptuno like?

Casa Neptuno is located a short 6-minute walk from Mahahual Beach.

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