Bed was hard as a rock and very uncomfortable. Four pillows on our king size bed were completely worn out and flat smaller than a throw pillow. Pool area was not as advertised no lounge chairs and water was disgusting. Look like it had not been cleaned in a long time. Breakfast options were limited and eggs were runny every single day we stayed for seven nights hotel was clean enough and staff was friendly. Very disappointed in the pool situation as we plan to spend our days lounging by the pool, but we’re unable to even sit around the pool at all due to lack of chairs and pool water conditions.
Stephanie
Stephanie (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 6 日
Terrible television selection
The room itself was excellent. But I was terribly disappointed in the tv. I had only 9 available channels and 5 of them were sports channels. I am not interested in sports.
I was also disappointed that there weren't any chaise lounge chairs at the pool. There were only table chairs.
Debra
Debra (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 1 日
Sara
Sara (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 10 日
Marc
Marc (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 2 日
Good location, nice room
The hotel was comfortable enough. I've stayed here several times. The room was very spacious, especially for the price. My only real complaint was the person who checked me in. Very disinterested in her job. Acted like I was interrupting her smoke break. Only did the bare minimum. Other staff (day and 3rd shift) were super nice. I was there 2 nights.
Jennifer
Jennifer (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Patrick
Patrick (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 17 日
Worst in the business!!! 😔
I stayed in many hotels all over the state of Florida and I have to say that this particular sure stay by Best Western was the worst experience I've ever had. The staff was rude the rooms were shabby housekeeping was intrusive and management or untrained and very unprofessional
Jason
Jason (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 8 日
Great experience!
I was very pleased, and the staff was very nice. My room was clean, which is all I was looking for. Overall, I had a great experience.
Loveline
Loveline (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 29 日
brian
brian (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 28 日
Tiffany
Tiffany (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 25 日
Cover Up
Smells like mold
Street people kinda hotel
Shame on Vero Beach for allowing
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 25 日
Leonard
Leonard (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 19 日
France
France (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Staff was polite and efficient and easy check in.
THERESA
THERESA (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 11 日
we love this hotel
Maria
Maria (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 9 日
Twayne
Twayne (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 9 日
Has a funky smell. Room is nice
Laurie
Laurie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 8 日
Quick overnighter
This was a quick overnighter as part of a larger trip. It was a last-minute reservation due to some other unforeseen things. The only thing I think Shore steak could do is get a big sign high up. It was hard in the dark driving around in circles at the mall, trying to find the hotel! All your staff people were very friendly and helpful.
Nancy
Nancy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
James
James (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 3 日
The pool was advertised as a great feature, but was not maintained, water was full of leaves. The staff was very friendly, professional and accommodating
David
David (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 28 日
Worse experience ever!
Hotel person Chanel your staff member person provide to me did not have my name on reservation.
Afterwards, this hotel staff member requested to be allowed to reach out to a supervisor then returned and told me that figure it out that I was not to be allowed inside the hotel or to go through with any reservation that was fully paid. Afterwards, the staff member told me that I was not gonna be able to speak to a supervisors untill possibly monday 10/07/2024.
Hotels.com made several attempts to reach out to the property and your personnel would not pick up the phone to provide any additional information or explanation on to Hotels.com. Hotels.com made several attempts to reach out to the property and they would not pick up the phone to provide any additional information or explanation onto why I was refused to stay after the reservation was fully paid untill sunday 10/06/2024.
CHESTER
CHESTER (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 27 日
We love staying here its always clean and safe and they have a good breakfast 😋