excellent service ,awesome family suite w gd price
We have booked for a 2-bedroom family suite,about US180/per night. It's just highly exceeds our expectation. There were two spacious bedroom equipped with own shower and toilet located at two levels and the dining room was well-decorated. Every staff was real nice and freindly. The restaurant was not as bad as the other comments. It was a nice one after our first night arrival. Free drink are offered to hotel guest too. Only one minute walk to tourist agency for day tours and the price is ok. The only concern is, when i asked for a taxi to the airport, they called for their own hotel car instead. It costs US15 more. It's not about the price but I feel being cheated in this way. All in all, it's still a stunning hotel with good price. Highly recommended for family travel.
So
Hotels.com 真實旅客評價
8/10 很好
2013 年 5 月 17 日
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Nice hotel in good central location
Nils
Nils (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Scott
Scott (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
Marie
Marie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Andrea
Andrea (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 5 日
Staff highly incompetent
Their systems were off-line upon check-in. Despite showing the receipt and booking confirmation they made my employee pay before allowing checking, despite knowing the fault is on their end and trouble shooting or just re-check in the following morning, which would be normal practise. When the system was online the following day, the refund took 3-4 days.
Furthermore, laundry service was requested. After following up numerous times and being assured it will be ready on time, when the time actually came for the laundry to be required back, they said it was never sent in.
Meyer
Meyer (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 2 日
Meyer
Meyer (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 1 日
Incompetent staff
Not only were their systems pff line to check and validate the booking and payment upon arrival, despite showing the receipt and booking confirmation, but then they also compelled my employee to pay for the first night stay, before they would book him in. The system was back the following and they processed the refund only 3 days later. Then he booked in washing, which not only forgot to send into the cleaners, but kept on saying it will be ready on time. But then it was later the following day as well, not meeting deadlines they provided, multiple times this causing crisis management for clothes.
Meyer
Meyer (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 30 日
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Wonderful
Our rooms & sheets were clean. Would stay there whenever we visit cape town again. From the front desk staff to the cleaning staff, everyone was excellent. We enjoyed our stay.
chidi
chidi (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 3 日
Tiffany
Tiffany (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 31 日
Great staff terrible food
Modern fun hotel but the rooms are small and the food from room service is terrible. The service however is amazing with very friendly staff.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 24 日
The staff are very friendly and helpful. They really try to make your stay comfortable as possible. The loft is really worth every penny, really nice and spacious.
Tofiq
Tofiq (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 19 日
Magnificent hotel
Great hotel. Wonderful ambience, facilities, service and outstanding food. Suki makes amazing omelettes.
Claudia
Claudia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 16 日
carl
carl (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 11 日
This was the greatest experience. Marriott did an excellent job. This hotel offers amazing accommodations(Loft). Great ambience and service from the moment you pull up. The food was great and the entertaining vibe was awesome. What an experience.
Michael
Michael (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 16 日
Food from the hotel's restaurant was excellent, including the breakfast buffet
Jeffrey
Jeffrey (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 19 日
Nice hotel, great staff, breakfast nice. Rooms are a bit small.
Michael
Michael (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 15 日
The staff were friendly and helpful.
Kayla
Kayla (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 28 日
Joel
Joel (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 13 日
Super
Zentral
Adrian
Adrian (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 3 月 21 日
Amazing Stay!
The hotel staff is absolutely amazing! Very accommodating and friendly. Lobby bar was great and the restaurant offerings. Rooms clean and spacious. I’ll be back!
Carla
Carla (6 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 3 月 19 日
Fire and Ice Hotel on "Fire".
After confirming 3 times that I wanted 2 rooms next to one another or closeby,
I was still given the opposite. It was only corrected the next day which was rather inconvenient. Besides that inconvenience I found the staff extremely friendly and helpful. The Hotel was spotless at all times. We had three light meals at the hotel and really enjoyed them tremendously. Compliments to the chef! The sweetie jar at reception was also a winner. Everyday something else.