This resort has the most beautiful views you could possibly imagine. Products in the rooms are good but the rooms themselves are not great, poorly lit, the towels are on the “rag” side, and the a/c is barely strong enough. If you ask for extra towels, they take ages to arrive. If you ask for an iron, something horrendously stained arrives. The staff border on inept and the breakfast is like feeding time at the zoo. Poor quality food and so messy. The omelette makers are the best part but the queue is long and they should add another station. Having said that - once the kids get in the pool (all the ones they can use are a bit weird), they are so happy and they don’t care that all the loungers are taken and there is nowhere for their parents to sit and watch them do handstands in the pool because people “save” loungers at the crack of dawn and then don’t appear and the staff do nothing. I booked through Expedia and requested that my kids room was next door to my own. I asked weeks in advance yet they were two rooms down the hall. On one stay out of two we were put in accessible rooms which were on the disgusting side. Sheets clean, towels are old, stuff stuck on walls that hadn’t been wiped and a weird toilet. Not great for kids. Sink & shower fill with water a little and sprays all over the floor. Again, the view. Amazing.
The snack bars are poorly run & £££. The wait to order is long and the restaurants are mid-quality and limited in menu. There are worse places of course…